Hilton Alexandria Mark Center

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User Reviews for Hilton Alexandria Mark Center, Alexandria

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Oct 29, 2009 by Gloria from Jasper,AL
Overall Rating: 8

• Clean.
• Distance from the attractions we visited; no continental breakfast.

“Hotel was neat and clean, but no continental breakfast. Shuttle service was good but it seemed to be a little far to and from the Marta terminal.”

Oct 21, 2009 by Ryan from Greenfield Center,NY
Overall Rating: 8

• Spacious room.
• Parking.

“Everything was good except the bell hop was rude and the parking garage was tight and cost $9 a day.”

Oct 20, 2009 by Daniel from Durham,NC
Overall Rating: 9

• Good friendly staff.

“Excellent hotel.”

Oct 19, 2009 by Marsha from Warwick,RI
Overall Rating: 6

• The front desk staff was very accommodating and friendly.
• The hotel is very worn looking.

“The hotel room was not very clean. The daily cleaning was inconsistent. It was great to have a refrigerator in the room, but it did not work properly.”

Oct 14, 2009 by Janet from Lachine,Canada
Overall Rating: 7

• Staff.
• Expensive dining.

“Good location, and very nice staff.”

Oct 14, 2009 by Braden from Media,PA
Overall Rating: 6

• We thought the room itself was a nice size with a decent view.
• So far outside of Old Town. Never would have booked had we known.

“Definitely a conference hotel, while we thought the price and the room itself were decent, the location was a disappointment.”

Oct 11, 2009 by Harold Andersen from Mankato,MN
Overall Rating: 8

• Staff was friendly and the general location was suitable for our requirements.
• Maid service lacked in performance forgetting some supplies.

“Though this hotel was classified in old town Alexandria, it was a distance away from that location. I never stayed at a hotel where parking was an add-on cost. That does not appear to be consistent for none of the other hotels on our trip did the same.”

Oct 10, 2009 by Patrick from Bartow,FL
Overall Rating: 8

• The shuttle service was good for vacationers.
• Internet access was not free.

“The hotel was comfortable. The shuttle service provided convenient transportation to Nation Airport, metro station and Pentagon City. The hotel lacked free continental breakfast and free Internet access, which was desirable for a family of three on a prolonged vacation.”

Oct 7, 2009 by Valerie from Chico,CA
Overall Rating: 10

• Friendly staff, beautiful view, spacious, met every need.
• Nothing to say.

“Great location, a little difficult getting to old town Alexandria, only complaint. Beautiful views, exceptionally clean, wonderful friendly staff.”

Oct 6, 2009 by Carole from Philadelphia,PA
Overall Rating: 9

• The picture window in the rooms.

“Very comfortable.”

Oct 6, 2009 by Jill from Carlsbad,CA
Overall Rating: 8

• The location was excellent.
• Room was in an annex that could only be accessed by confusing tunnels underground or outside at night.

“The annex was rundown and isolated. However, the room was well-maintained and appropriate for the price.”

Oct 6, 2009 by Louise from Smithfield,VA
Overall Rating: 10

• Cleanliness, friendliness and the location.
• I found nothing that could be put in a negative category.

“Everyone was very friendly, the service was great. Everything the Hilton stands for.”

Oct 5, 2009 by Joanne from Huntsville,AL
Overall Rating: 8

• The shuttle to the metro was a nice feature, running on the hour and half hour very promptly.
• The only breakfast option is the hotel restaurant and it is pretty pricey.

“I felt this was a good value for the price we paid. We didn't use most of the features, but did appreciate the very good maid service (plenty of towels and toiletries), timely shuttle to the metro and pickup from the metro back to the hotel. We asked for a quiet room location and did not hear any noise or door slamming in the morning.”

Oct 4, 2009 by Tom from Elkhorn,NE
Overall Rating: 1

• Nothing

“This was the worst experience we had on a 2 week vacation in DC and Virginia. My wife is allergic to smoke and they would only give us a smoking room. Said they were fully booked but the parking lot had very few cars. I doubt they were. The room smelled so badly of smoke that we had to leave the outside door open and even then neither my wife or I got much sleep that night. My wife felt awful the next morning on our return trip home. Also, I wanted a place close to Old Town Alexandria and we ended up 30 minutes away and paid $20 for a cab ride to that area.”

Sep 25, 2009 by Mike from Basking Ridge,NJ
Overall Rating: 3

• .
• Getting an additional day was a tiresome process.

“Room was run down; needed refurnishing. If I were traveling on my Hilton Honors card I would have gotten a better room. Maid service shipped a day. Will never stay there again. Really surprised Hilton would treat me and my companions this way. We had a total of 7 nights on this visit.”

Sep 17, 2009 by Nasir from Troy,MI
Overall Rating: 1

• Nothing!
• The bell staff were arrogant and cocky!

“This hotel is a scam. The bell staff and concierge were immigrants and did not know anything. The rooms are old and dull!”

Sep 9, 2009 by Tim from Niagara Falls,NY
Overall Rating: 9

• Location
• Aged ammenities.

“This hotel does the job.”

Sep 4, 2009 by Tom from Laguna Niguel,CA
Overall Rating: 3

• I liked the pool and the room was fine.
• I did not ike the location of this hotel since we were not traveling by automobile and everything was a cab ride (14-15$ away)

“This was a fine hotel. However it should not be in the same geographical area as the hotels in old town Alexandria. It was at least a 14.00 cab fare to old town. THis hotel should not be in the same geographical area as the hotels downtown and old town. It was a 15 minute cab ride away.”

Sep 4, 2009 by Pam from Lyndhurst,NJ
Overall Rating: 6

• The location is great
• black mold, lipstick on the towels, old and raggedy furniture, curtains were filthy, the tv cabinet was broken

“I would not stay here again”

Aug 26, 2009 by Shelley from Green Sea,SC
Overall Rating: 10

• Beautiful hotel, friendly and helpful staff.
• nothing

“The Hilton Alexandria Mark Center is a beautiful hotel. The staff are very friendly and extremely helpful. Their shuttle service is great. Everyone I talked to there seemed to enjoy their job, and wanted my stay to be the best possible. The room was great, and the view spectacular. There was a daily charge for parking, and a fee for local calls. All in all, I would stay here again.”

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Amenities at Hilton Alexandria Mark Center, Alexandria

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis

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