Hawthorn Suites Hotel Alexandria

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User Reviews for Hawthorn Suites Hotel Alexandria, Alexandria

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Jun 9, 2008 by Danica from Prince Fredreck, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very clean, everything in the room was well organized.
• Smoking from other guests.

“I really enjoyed the plasma TV set in the room, and enjoyed the fact that if I needed a kitchen to prepare anything that one was included in my room. Bathroom was a little small but overall I would stay here again.”

Oct 26, 2007 by Marcia from Zeeland, MI
Overall Rating: 4
Cleanliness:[2] • Staff:[2] • Location:[6]

• They were not able to give us a large room to talk in.

“We had a family group of 20 people from all over the country we were unable to use any of the rooms to just "visit" due to some remodeling issues we were greatly disappointed the staff was not willing to try and help either.”

Oct 26, 2007 by Kim from Cumming, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location and price.
• Will be better when renovation is complete.

“Description says that the renovation is complete, which it is not. Lounge was closed breakfast was served in a cleared out room.”

Oct 15, 2007 by Karen from Penfield, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[6]

• Exercise equipment.
• Breakfast wasn't that great.

“Hotel is in process of renovation. It really isn't fair to rate it at this time.”

Oct 2, 2007 by Jessica from Eugene, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• The newly remodeled rooms.
• The remodeling and lack of fitness room.

“Check in was great however there was an issue with the shuttle and the discrepancy with time pick ups. We were told several times the shuttle would be right there and then ended up waiting an hour at time, which was frustrating. Otherwise, the hotel was clean and comfortable.”

Sep 29, 2007 by Loretta from Alta, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[2]

• I thought the staff was friendly and helpful with luggage and transportation to metro.
• I feel they could expand their shuttle hours to later in the evening.

“I liked the staff at the Hawthorne suites. They were very helpful and friendly. I think it will be really pretty when the lobby is completely renovated. Our room was very nicely renovated and had everything we needed to feel comfortable.”

Sep 22, 2007 by Pat from Woodstock, NY
Overall Rating: 2
Cleanliness:[6] • Staff:[3] • Location:[4]

• Breakfast was good.
• They changed the lock on my door when they thought my rental was over.

“I originally booked a three day stay. But two days before I arrived, I added a night through your system, because my employer needed me to come to o.k. earlier. This got all screwed up at the hotel, and they said they only had a reservation for the one night I had added. It was eventually straightened out but It added stress at a time I didnt need It. Also It was unseasonably cold and they would not turn on the heat; I went and bought a portable heater for my room. I think someone owes me $35 for the heater.”

Sep 22, 2007 by Linda from Green Bank, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was huge! I wished I was on a longer trip so that I could take advantage of the room.
• The construction, the very small lobby.

“It was an excellent choice for a traveler on a budget, but a traveler who expects comfort and who knows or thinks she/he knows quality.”

Sep 21, 2007 by Steve F. from Sebastopol, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[1]

• Not much to like really. See below.
• Backs to busy freeway, scary location, and many rooms under construction.

“Of the 9 hotels we used during vacation, this one rates 8th. It looks like somebody's revival project. Most of it is torn apart with construction. Heavy paint smells throughout. Very few guests. In an 'iffy' location with threatening looking people hanging around premises. Entire staff born in some other country (not that that is a negative but you should know). Breakfast buffet the worst we've ever seen. Stale bread and do-nuts, terrible juices, not even cold. Bacon (if thats what it was) like no other we've ever seen, had to toss it. Room had an old kitchen where faucet could barely be turned on. Cabinets scraped on refer top making them difficult to open. On the upside, maids were friendly and the shower and night-time ventilation (air conditioning) were great. All in all, would not go back nor recommend.”

Jul 30, 2007 by F from Columbus, OH
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[8]

• I was very happy to check out.
• It will take more than 20 words.

“I travel professionally, for the past 20 years. In a nutshell, here are the problems: 1.) I was given a key to someone else' room when I checked in. He was very shocked when I opened the door to what I thought was my room and found him. The guy at the front desk not only did not apologize for the mistake, he was obnoxious. Like somehow it was my fault. He sighed a lot and made a big deal about having to give me another room. Then, he gave me a smaller room. 2.) The smaller room had only 1 of 2 telephones working and had one non-working lamp. The stove did not work.”

Jul 28, 2007 by Marianne from Hernando, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Helpful, free happy hour, good breakfast, convenient, good value and they also take dogs.
• Under renovation, no sit down breakfast, noise during day, 2 elevators shared with construction.

“This hotel is currently undergoing renovation and when it is completed it will be great. Right now, put up with construction (only during 9-5) and reroutes. When it is completed, it will be great. Only real drawback is that the host suite for happy hour (free beer, wine, wings our night for two hours) and breakfast is the living of a suite, no place to sit. You must get it and take it back to the room. You do get a feel for what it will be like in the half completed lobby. I think our room was decorated, but still needed new furniture. Our room was on 5 and it was not noisy from the outside, but sound from hall carried too well. They also take dogs, which is appreciated those we didn't have ours. Mall is about 2 blocks away along sidewalks, they shuttle you to the metro, and are extremely helpful in any way they can be.”

Jul 16, 2007 by Manuel from Medina, OH
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[5]

• The staff was helpful.
• The hotel was old and run down.

“The hotel was in the beginning stages of renovation, but this hotel at this time is not a 3-star hotel.”

Jul 4, 2007 by John from Santa Teresa, NM
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[7]

• The staff did what they could to help us out.
• The room was not that clean.

“We did not use the fold out bed because it had some sort of critter (mouse?) droppings in it. Also there was mold in some of the rooms. Not recommended for families.”

Jun 4, 2007 by Fran from Goose Creek, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very roomy and comfortable. Linens were very nice. Breakfast and social gathering were exceptionally good.
• The building itself looked old.

“We were very pleased with our stay at this hotel. It was convenient to the metro to commute into d.c. The pool area was very nice and they had a lifeguard on duty. The room was very roomy with a large living/dining area. King bedroom, large bath and full kitchen. The breakfast was very good. There was a social hour from 5:30 to 7:00 that featured a different food each night. One night we had hamburgers/hot dogs that they grilled outside by pool. One night there was burritos. The staff was all very helpful and friendly.”

Jan 29, 2007 by Joe from Manasquan, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fine free breakfast in a nice hotel more than worth the price.
• Location was off the main road, but easy enough to find.

“I got a great price, well below government per diem, and did not expect much. I was pleased to find everything new or newly renovated, a great and free breakfast, and excellent views from my 7th floor window. Staff was professional and pleasant. I would stay there again.”

0 of 1 people found this review helpful.

Oct 29, 2006 by Connie from Lake Wylie, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The suite I was in was large and spacious.
• I heard that the individual rooms were not so great.

“The hotel was perfect for my needs that it was close to work. I think it would be great for families visiting on vacation especially for the price. You get exactly what you pay for. It is clean and convenient to the metro. It is also nice that you do not need to pay for parking. Most places I have stayed charged $25 or more.”

1 of 2 people found this review helpful.

Oct 16, 2006 by Meff from Richmond, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• My standard room turned out to be a large suite.
• Slight musty smell, normal for building's age.

“Large, multi-room suite style rooms, with fairly full kitchens. Definitely geared towards business travel. Close to the highway, so easy access, but also highway noise. You cannot walk to destinations, so transportation is essential.”

0 of 1 people found this review helpful.

May 20, 2006 by Carol from Conifer, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• Access to highway.
• Room facilities.

“It was ok for a one night stay but I wouldn't pay that much money for a longer stay.”

0 of 1 people found this review helpful.

Dec 12, 2005 by Ryan from Durham, NC
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[6]

• I think the hotel is an adequate hotel in a fairly good location.
• It is nowhere near what I expected. Clean, but low quality.

“Think older Comfort Inn-level material quality that's what you'll get at Hawthorne Suites Alexandria. I liked the miniature kitchen, and the hotel's maid staff seemed to take pride in their work. However, the hotel is exactly what you'd expect from a place with $99 rack room rates on their website in the DC metro area - very average.”

0 of 1 people found this review helpful.

Oct 17, 2005 by Ricky from Union City, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Plenty of free parking, Free breakfast buffet. Spacious suites.
• Central heat and air for the whole building which was off the whole time.

“A good value at a reasonable price, spacious suites, clean, friendly staff, free hot breakfast and plenty of free parking. I would stay there again.”

1 of 2 people found this review helpful.

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Amenities at Hawthorn Suites Hotel Alexandria, Alexandria

24 Hour Front Desk AM/FM Alarm Clock Fitness Center or Spa Free Newspaper Free Parking Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Television with Cable

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