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Comfort Inn Alexandria 2-star

5716 South Van Dorn Street, Alexandria, VA

FREE upgraded deluxe continental breakfast. Courtesy shuttle to Van Dorn Metro Station. Fitness room and gift shop on property.[more]

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User Reviews for Comfort Inn Alexandria, Alexandria

Average User Rating: 7.0
Overall user rating
Cleanliness:[7.0] • Staff:[7.0] • Location:[7.0]
Based on 745 user ratings

Sep 8, 2008 by Barbara from Macedonia, OH
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Location:[5]

  • Breakfast was good, free USA Today.
  • Air conditioner made an annoying cycling noise, no fan in bathroom, no cleaning supplies in exercise room.

“This hotel was adequate for my needs. No frills but affordable. Had an exercise room that I used. Neighborhood iffy.”

Sep 3, 2008 by Linda from Sandusky, OH
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • The outdoor pool space was nice to have with young children.
  • Somewhat difficult to find.

“Overall good value.”

Aug 24, 2008 by Gail from Baldwinsville, NY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Room was large, friendly staff, clean.
  • Needs better ventilation in bathroom, no fans and the steam buildup was bad, also the water pressure wasn't very good.

“I was pleasantly surprised when I arrived at the Comfort Inn, after reading some reviews. I wasn't really sure that I was going to want to stay there. The night desk clerk was very friendly and helpful when I checked in, the room was great. king bed, 2 arm chairs with foot stools, table with 2 chairs, TV stand and still plenty of room and the bathroom was also very large. We had a refrigerator which was nice since we were staying four nights. The shuttle to the Metro station was really nice, the driver was on call all day and would be there within 10 minutes of calling to be picked up. I would stay there again when visiting the DC area. The free parking was also a big plus since some hotels charge up to $35 extra a day to park.”

Jul 20, 2008 by Graciela from Hope Mills, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The receptionist and assistants.
  • Have to wait for a car to put my suitcases for more than an hour.

“Receptionists was very helpful and very courteous. They made my stay in the hotel very enjoyable and friendly.”

Jul 19, 2008 by Marjorie from Oak Grove, MO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • All of the people working at the desks were helpful, friendly and polite as were the shuttle drivers.
  • The sink was not separated from the shower.

“This Comfort Inn is clean and well staffed. The shuttle drivers were very good about transporting us to and from the Metro.”

Jun 28, 2008 by Michael from Fountain Hills, AZ
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[2] • Location:[9]

  • Location.
  • Lack of good customer service.

“Lack of a professional way of doing almost everything.”

May 30, 2008 by Jdw from Suffolk, VA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[10]

  • I liked the price and the location right off the highway and not too far from the attractions in Washington D.C.
  • The dining area seemed crowded with people who smoked and drank alcohol. This was the week of Rolling Thunder.

“Overall the location was very convenient and the prices were not expensive. The staff was very informative with directions and very friendly to fit our needs.”

May 28, 2008 by Sherri from Langhorne, PA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • It was a double room with two bathrooms.
  • Nothing.

“The bed was very comfortable and the two bathrooms added an excellent touch.”

May 25, 2008 by Sarah from St. Louis Park, MN
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[1]

  • Comfortable beds.
  • Not near public transportation and hotel shuttle to it runs only until 9:45 pm and starts too late in morning.

“The web site said the shuttle to the subway ran till 11 pm but it doesn't, so not a good hotel to stay in if don't have a car and wanted to stay out late. Hotel is hard to find.”

May 22, 2008 by Brenda from Huntington Beach, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[8]

  • Free breakfast was awesome-also exercise room.
  • The pregnant dark haired receptionist - rude.

“Breakfast excellent, generous. Very helpful people except for one receptionist - free Metro lift, people went out of their way. Very nice stay.”

May 22, 2008 by Vetri from Fremont, CA
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • Morning breakfast.
  • The hotel was fully booked, so they suggested and sent me to another hotel. I hate this hotel.

“The hotel was fully booked so they suggest and sent me to another hotel. This made the whole trip miserable, as we had to jump from hotel to hotel. The room they provided was so small. No closets. One of the worst hotels I have ever stayed. Motel 6 would be better when you compare to this hotel. Utter waste of money and time. I would never come back to this hotel.”

May 21, 2008 by Amy from Bloomsburg, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Free breakfast, free parking, clean room.
  • Staff not always at front desk, delayed check-in.

“We stay at this hotel every Memorial Day weekend, and have yet to be disappointed. The staff is sometimes missing from the front desk, and we've had to wait a few minutes to get checked-out. During check-in, our room wasn't ready at 3 p.m. so we had to wait around until it was ready. They did offer apologies though, which was a nice gesture considering I've been to many hotels where they don't bother. The free breakfast is great- you can make your own waffles, cereal, fruit, Danishes, bagels, juice, coffee, tea. I've used the free wireless internet with no problems. Our room has always been clean and the refrigerator is always a nice addition.”

May 15, 2008 by Marian from Columbus, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • They had a very nice continental breakfast.
  • The window was leaking a lot during a rain storm.

“It suited our purpose nicely. just a place to sleep at night and grab breakfast in the morning before sight-seeing. The beds and pillows were very comfortable. The reception desk was manned by friendly, helpful people. Overall, it was a good experience.”

May 11, 2008 by John from Nampa, ID
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[7]

  • Close to Metro line.
  • Moved my room the 2nd day.

“Very poor management. I checked in to be told I would have to move the next morning. No one cared about the hardship moving on the same morning as I was attending the funeral imposed. I got nothing but a shrug of the shoulder from any of the clerks or the manager and no answer as to why I had to move. Moving involved packing everything up and putting it in a closet till I got back from the funeral, then waiting around for another room to become available. All in all, I would never recommend this motel to anyone!”

May 2, 2008 by David from Hampstead, NC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Clean, good breakfast, good front desk.
  • Shuttle left us waiting at metro station for over 1 hour.

“Clean neat lobby and rooms, good breakfast and breakfast room, convenient to Metro station worked out very well for us. We had group of 6 adults and 2 children.”

Apr 27, 2008 by Anonymous from Spokane, WA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was friendly. Bed and room were comfortable. Private and clean room.
  • Could have had better water pressure in the shower. The water damage on the ceiling subtracted from the rooms overall appearance. No remote for TV.

“Friendly staff, clean, comfortable and quiet rooms. I would stay there again.”

Apr 20, 2008 by Bob from Morrisville, NC
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[8]

  • Proximity to Metro.
  • Access in and out of parking lot.

“No frills but adequate for a business traveler who does not spend much time in the room.”

Mar 27, 2008 by Stan from N. Myrtle Beach, SC
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] •

  • Convenient to major highway.
  • Not convenient to dining or shopping.

“Okay for number of stars and price paid.”

Mar 19, 2008 by Kerri from Pittsburgh, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Helpful staff, four fluffy pillows on each bed.
  • Tub surround a little dirty in soap holder spaces.

“I have stayed in this hotel twice and would recommend it for its helpful staff, clean room, and convenient location.”

Mar 18, 2008 by Peter from Edgeworth, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Comfortable accommodations and excellent breakfast bar.
  • Found it a bit difficult to get to.

“Clean and attractive motel with an excellent breakfast buffet.”

Amenities at Comfort Inn Alexandria, Alexandria

  • AM/FM Alarm Clock
  • Air Conditioned
  • Brailled Elevators
  • Bus Parking
  • Car Rental Desk
  • Continental Breakfast
  • Copy Service
  • Elevators
  • Exercise Gym
  • FAX
  • FEMA Approved
  • Free Local Telephone Calls
  • Free Newspaper
  • Gift Shop
  • Guest Laundromat
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Refrigerator
  • Restaurant
  • Safe
  • Safe Deposit Box
  • Smoke Detectors
  • Telephone
  • Television with Cable
  • Truck Parking
Hotel Representatives:

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