Comfort Inn Alexandria

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User Reviews for Comfort Inn Alexandria, Alexandria

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Jul 19, 2009 by Lisa from Fort Payne,AL
Overall Rating: 2

• The hotel drivers were friendly and very good drivers..
• Staff not helpful and things we requested not available.

“This was the worst Comfort Inn we ever stayed in.. We spent 3 days there and our kids could not swim the whole time because they said there lifeguard went home. When we made reservations the main thing we looked for was pool. SO our kids spent time that we were not in Washington sitting in room very bored. Staff refused to give us roll away bed that we were told wopuld be there when we arrived .. Had to call the main branch which took hours to remedy the situation. We were told we would not be charged for it.. But the person who was at the desk charged us anyway.. We would not recommend this hotel or ever stay there again.. The only bright spot to this hotel was the restuarant and the drivers who took us to the metro...”

Jun 27, 2009 by Lisa from New Westminster,Canada
Overall Rating: 6

• It was convenient to the metro station.
• Rooms very small and hotel was dated.

“It was clean but not fancy. Very dated furniture (decorated in the early 90s and oddly as if I were in Florida) and rooms were very small - the smallest I've seen and I've stayed in NYC. The staff was very helpful and friendly and the shuttle drivers were very pleasant. I can't say it was the best hotel I've stayed at therefore, I did give it a mediocre rating but for the time I was in the room, it was fine. Wouldn't want to be there for more than 3 nights or take my family there for a vacation stay.”

May 26, 2009 by Jennifer from Perrysburg,OH
Overall Rating: 2

• The staff seemed friendly.
• It was not cleaned properly. They gave my requested room away. It was located in a high traffic area, hard to get in and out of the hotel.

“The hotel overbooked the room that we had called and requested over a month in advance. We paid extra for a refrigerator that was not made record of. There were teenagers running all over the hotel, screaming and jumping up and down. The whirlpool tubs were not properly kept up and cleaned. When we turned it on for our two little kids all sorts of debris flew out of the jets. The only pool was outside. The wallpaper was coming off of the wall. One side of the room electricity did not work. One of the lamps didn't even have a bulb in it. We have stayed at plenty of Comfort Inns before and never expected such deplorable conditions.”

May 12, 2009 by Dormor from Edmond,OK
Overall Rating: 6

• Easily accessible location near Metro.
• Limited breakfast choices. That area poorly arranged.

“In D.C. for retirement of family member from the Army. This hotel only 2 miles from their house, so it was chosen primarily on it's location. Stayed 4 nights. Did not use any facilities except the breakfast bar once. Tried one other time, but it was filled with students and there was no seating. Basically clean. Furniture adequate, but king room was very small with no storage area for luggage. Small table and chairs but no desk. Older TV.”

Apr 13, 2009 by Susan from Erie,PA
Overall Rating: 5

• Quiet.
• Could use some refurbishing of the rooms, beds/pillows need to be replaced.

“Although the rooms need updating they were clean. We had a room on the top floor and although the hotel seemed busy we did not have any neighbors next to us which kept our evenings peaceful.”

Mar 17, 2009 by Walter C. Scott from Jackson,MS
Overall Rating: 5

• The evening desk clerk, she was very friendly.
• The hotel had ants in the bathroom, I reported it, however, they failed to take care of the situation.

“This could be a good place to stay if the owner would invest in remodeling it. It is an older facility.”

Mar 12, 2009 by Kate from Charlestoqn,RI
Overall Rating: 9

• Clean, friendly staff and
  close to the metro with free transportation.

“This hotel was great. It was very clean and well decorated, staff was very friendly and helpful. The room had a comfy king sized bed, free WiFi, and a little coffee pot for the a.m. Breakfast was good, with belgian waffles and healthier items like fresh fruit and yogurt.”

Dec 11, 2008 by Eric from Frankfort,KY
Overall Rating: 8

• Location to Beltway exit and Metro was great! Very, very convenient.

“For me, I needed something inexpensive, and close to the Metro for my convenience to get into and out of the DC center. This location was perfect. I could walk to Metro station if I had to, feeling safe to do so, but on weekends this Metro station has plentiful free parking.”

Dec 10, 2008 by Hillary from Huntsville,AL
Overall Rating: 10

• Location was close to major interstates and Old Towne Alexandria.
• Our room was not ready until 2:30. We just drove 12 hours and had to get a smoking room.

“This hotel is nothing extravagent but it is a clean place to sleep and is close to I-95/I-495 and to downtown DC. The price is decent for the location.”

Dec 4, 2008 by Dave from Lakeland,FL
Overall Rating: 10

• Friendly staff eager to help.
• Vending/ice not on every floor.

“For us the location was just minutes from family residences, so very convenient. Easy access to I-95. Staff very friendly, alert and attentive. Great place to stay in the area.”

Nov 30, 2008 by Mark from Wyano,PA
Overall Rating: 9

• Convenient location.
• End time on breakfast was early.

“This was a nice place to come back and relax after spending the day walking around Washington. Friendly staff, clean rooms, and a continental breakfast made things nice. Also, other guests all seemed happy and were friendly. I would say this is a nice place to stay.”

Oct 4, 2008 by Paul
Overall Rating: 8

• Located near major highway interchanged.
• Difficult entry/exit from parking lot.

“Exactly what you expect and should expect. Not a resort, but a clean, friendly convenience with good road connections to DC and suburbs.”

Sep 8, 2008 by Barbara from Macedonia, OH
Overall Rating: 5
Cleanliness:[5] • Location:[5]

• Breakfast was good, free USA Today.
• Air conditioner made an annoying cycling noise, no fan in bathroom, no cleaning supplies in exercise room.

“This hotel was adequate for my needs. No frills but affordable. Had an exercise room that I used. Neighborhood iffy.”

Sep 3, 2008 by Linda from Sandusky, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• The outdoor pool space was nice to have with young children.
• Somewhat difficult to find.

“Overall good value.”

Aug 24, 2008 by Gail from Baldwinsville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was large, friendly staff, clean.
• Needs better ventilation in bathroom, no fans and the steam buildup was bad, also the water pressure wasn't very good.

“I was pleasantly surprised when I arrived at the Comfort Inn, after reading some reviews. I wasn't really sure that I was going to want to stay there. The night desk clerk was very friendly and helpful when I checked in, the room was great. king bed, 2 arm chairs with foot stools, table with 2 chairs, TV stand and still plenty of room and the bathroom was also very large. We had a refrigerator which was nice since we were staying four nights. The shuttle to the Metro station was really nice, the driver was on call all day and would be there within 10 minutes of calling to be picked up. I would stay there again when visiting the DC area. The free parking was also a big plus since some hotels charge up to $35 extra a day to park.”

Jul 20, 2008 by Graciela from Hope Mills, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The receptionist and assistants.
• Have to wait for a car to put my suitcases for more than an hour.

“Receptionists was very helpful and very courteous. They made my stay in the hotel very enjoyable and friendly.”

Jul 19, 2008 by Marjorie from Oak Grove, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• All of the people working at the desks were helpful, friendly and polite as were the shuttle drivers.
• The sink was not separated from the shower.

“This Comfort Inn is clean and well staffed. The shuttle drivers were very good about transporting us to and from the Metro.”

Jun 28, 2008 by Michael from Fountain Hills, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[9]

• Location.
• Lack of good customer service.

“Lack of a professional way of doing almost everything.”

May 30, 2008 by Jdw from Suffolk, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[10]

• I liked the price and the location right off the highway and not too far from the attractions in Washington D.C.
• The dining area seemed crowded with people who smoked and drank alcohol. This was the week of Rolling Thunder.

“Overall the location was very convenient and the prices were not expensive. The staff was very informative with directions and very friendly to fit our needs.”

May 28, 2008 by Sherri from Langhorne, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was a double room with two bathrooms.
• Nothing.

“The bed was very comfortable and the two bathrooms added an excellent touch.”

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Amenities at Comfort Inn Alexandria, Alexandria

AM/FM Alarm Clock Air Conditioned Brailled Elevators Bus Parking Car Rental Desk Continental Breakfast Copy Service Elevators Exercise Gym FAX FEMA Approved Free Local Telephone Calls Free Newspaper Gift Shop Guest Laundromat Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Iron Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Outdoor Parking Outdoor Pool Parking Pets Allowed Refrigerator Restaurant Safe Safe Deposit Box Smoke Detectors Telephone Television with Cable Truck Parking

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