Bethesda Marriott Suites

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User Reviews for Bethesda Marriott Suites, Bethesda

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Oct 19, 2009 by Roberta from East Hartford,CT
Overall Rating: 10

• Best hotel food I have ever had.
• No printer available.

“Excellent location for visiting Chevy Chase/Rockville area.”

Oct 12, 2009 by Marc from Commack,NY
Overall Rating: 6

• Nice large rooms.

“Nice, clean and huge rooms.”

May 23, 2009 by DAVID from Altadena
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[9]

• Nice rooms, cheerful, clean, charmingly furnished.
• Rude, unresponsive service, bad food, no heat or air, non - working toilet.

“The rooms were charming, spacious and clean. The service was so bad as to be almost unbelievable. The heating/air condition system had been purposely disabled (for the season - we were there in mid-May!) The toilet would not flush properly - it took four to six flushes for the bowl to empty. The sound system for the TV was defective and the cable channel offerings were ridiculously thin - only one premium channel. Even the pay for view option was like some backwoods town. Use of your own laptop computer costs $13 day. Towels and robes were removed from the room as used, but never replaced. Room/parking keys expired on the second day of a confirmed 6-day reservation; also on the fourth day. The food in the restaurant was so salty as to be inedible. The drinks in the bar were so watered down as to be unpalatable - picture a few melted ice cubes in diluted mix - no detectable alcohol. The requested newspaper (WSJ) piled up at the front desk but not once in 6 days could it be delivered to the room - but they went ahead and charged for that service! And, worst of all, all of these problems were brought to their attention and were responded to by surly, unwilling, ineffective staff. Nothing could get us back to this hotel, though we visit in the area at least once a year. This was our fifth visit there, but something in management must have changed. Never again.”

Nov 3, 2008 by frank
Overall Rating: 10

• Very clean and well kept.

“I have nothing but good to say about this hotel. The service is excellent both hotel and restaurant. Very safe area. Malls are easily in walking distance or free hotel shuttle. Each stay has been very pleasant.
”

Sep 2, 2008 by Jim from Elkton, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent location.
• Bed was too soft. Not good for my back.

“Great for business traveler.”

Aug 19, 2008 by Robert from Penn Laird, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, spacious room quiet air conditioner, safe big enough for laptop.
• No door between bed and tooth brushing sink, noisy for second riser.

“Suburban luxury suite, at intersection of I-270 and Democracy. Classy hotel. Extra charges for parking and Internet access are a nuisance. Finally, a quiet in-room air conditioner! Excellent room layout, except need a door (like a pocket door?) between bed and vanity sink, so the first riser does not awaken the 2d riser).”

Aug 18, 2008 by Brenda from Chesterfield, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful layout, beautiful rooms.
• Cannot get Marriott rewards points for stay.

“Wonderful hotel, excellent room, French doors, view, wonderful exercise facilities, pool, treadmills, and weights.”

Jul 28, 2008 by William from Philadelphia, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[4]

• Fantastic, friendly staff.
• Substandard dining. Badly prepared, tasteless.

“Although located in a soulless office complex, this hotel is clean, well-designed, and features a very efficient, friendly staff. The experience was only marred by the dining, typical of captive audience meeting hotels. The first steak I was served was inedibly tough, with cold fries; the second tasteless. Entrees over $20 should be competently cooked.”

Jul 25, 2008 by Radhika from Queens Village, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Thrilled with the spacious and efficient layout of the room.
• Nothing.

“We were very pleased with our experience at this hotel. The room was very spacious and had a great layout. We love the fact that there were French doors to separate the bedroom from the living room. The room also had a mini-fridge and we were able to get a microwave at no extra charge - always a plus when you travel with small children. The hotel also had an indoor/outdoor pool which was clean and always staffed with lifeguards on both sides. The staff and food at the restaurant were beyond our expectations - extremely friendly staff and great food. We will definitely come back to this hotel!”

May 24, 2008 by Nell from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel and restaurant staff worked very hard to be available and resolve questions.
• The hotel did not provide a shuttle to the airport nor to the business section of town.

“The Bethesda Marriott was a beautiful facility with hard-working professionals committed to making guests feel comfortable. The primary downside is that they did not have shuttle service to the airport nor to downtown Bethesda and taxi costs are exorbitant. I was not happy to be placed in a room near the cleaning room and not be warned about that. It was difficult to work or to rest during the day. Since my stay was short, I did not ask to be moved, but wish I had been told of the room location.”

May 22, 2008 by Dennis from Dunwoody, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Newly refurbished, helpful staff, transportation to/from Metro station.
• Not much within walking distance.

“Newly renovated hotel sitting in beautiful DC suburb. Short bus ride to/from Metro rail station. Approximately one hour Metro ride from Reagan National Airport. I would definitely stay here again.”

Nov 10, 2005 by Ruthellen from San Carlos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms, restaurant.
• Location not near Metro or downtown.

“As a frequent traveler to this area, it is substantially below the quality of this Marriott, the Marriot in Pooks Hill and the Hyatt, which are the other hotels that we usually stay in. This hotel has large rooms with French doors separating the bedroom from the living room area with a refrigerator. It is family friendly but you need a car to get to it. We have enjoyed our many stays there.”

1 of 1 people found this review helpful.

Nov 10, 2005 by Latoya from Germantown, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved everything.
• There was nothing that I did not like.

“Excellent.”

Nov 9, 2005 by Carol from Maplewood, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Appealing decor in lobby & rooms. Suites.
• Did not like that there was an extra charge for parking.

“Very comfortable bed. Very clean. Breakfast buffet good. Personnel polite and friendly.”

Nov 2, 2005 by Lamar from Fort Washington, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I like how comfortable the bed was. It was like sleeping on air.
• The food was good, but way overpriced.

“I enjoyed my stay at the Bethesda Marriott. The staff did an excellent job, and the room was exactly what I was looking for. The in room safe was probably the biggest surprise, giving me a safe place to store my valuables while away from my room.”

Oct 19, 2005 by Jacqui from Gainesville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Most comfortable bed with good pillows, cotton sheeting and comforter, like being home.
• Access to internet was charged, most hotels I stay at have free internet service.

“Comfortable, attractive, roomy. Rooms have refrigerator. Each room has a private balcony.”

Oct 7, 2005 by Joseph from Chester, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Quality, service, facilities.
• Not much.

“clean, comfortable, convenient, staff helpful, affordable.”

Sep 21, 2005 by Terry from Etters, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The rooms were fantastic.
• The cost of breakfast was too expensive.

“This hotel was a pleasure to stay in. My kids loved it and my wife was very pleased. The whole experience was nice except for paying for parking and the price for breakfast.”

Aug 31, 2005 by G William L. from Mason, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very nice hotel and polite staff
• Internet cost extra as is parking

“We've stayed at this hotel several times now and have been pleased each time. The rooms are large, clean, and quiet. The staff is efficient and freindly. The location is not ideal for D.C. visiting but not all that bad especially if you use their shuttle service”

Aug 30, 2005 by Bruce from Yorktown, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great Bed
• Parking fee

“Very nice facility. Pleasant room layout.”

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Amenities at Bethesda Marriott Suites, Bethesda

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop CD Player Childrens activities Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Maid Service

Meeting/Banquet Facilities News Stand Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service Wet Bar

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