Marriott Gaithersburg Washingtonian Ctr

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User Reviews for Marriott Gaithersburg Washingtonian Ctr, Gaithersburg

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Apr 9, 2008 by Lisa from East Petersburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• View over lake, down bedding.
• I could hear the room next door's TV.

“This hotel was great. We enjoyed our stay here.”

Apr 7, 2008 by Richard from Chester, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Surrounding area with lake very attractive.
• Entry door area very dark, need more lights.

“Great property. Food was very good. Tie in with the local health club great addition.”

Mar 28, 2008 by Rob from Granville, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• The staff watches too much dancing of the stars.

“The lack of hot water for showering was real - it was only warm at best. The bar staff demanded I use a paper cup for beer because glass mugs took too long to get from the room back to the bar. All staff foreign backgrounds and lack of understanding.”

Mar 10, 2008 by Stacey from Rockville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely professional and friendly staff; clean, newly-renovated rooms.
• Air-conditioning did not work first night; I was unable to sleep more than a couple of hours.

“Fantastic newly-renovated rooms; very clean; beds and bedding are extraordinarily comfortable; staff is very professional and friendly.”

Mar 4, 2008 by Mary L. from Midlothian, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just renovated and beautiful.
• Nothing.

“Beautifully redecorated room in quality hotel; removed from the road noise but close to everything. Friendly, always smiling staff everywhere. Well appointed rooms with flat screen TV and internet connection. Very quiet and peaceful. All in all one of my best experiences with a hotel.”

Feb 24, 2008 by Ellyn from Frederick, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

• The beds were really comfortable.
• Because I was by the lake the room was a little cold.

“I loved the room. It was like my own private Idaho. There was a radio that played various sounds which was comforting and relaxing. The piece de resistance was the flat screen TV.”

Feb 18, 2008 by Robert from Clearfield, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• No parking fees.
• Nothing comes to mind.

“Great hotel outside of the city. No parking fees. Great restaurants w/in walking distance, if you choose not to dine at hotel proper.”

Feb 18, 2008 by Susan from New Brighton, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Newly remodeled rooms. Very clean. Friendly staff.
• A little hard to find. Sits back off the main road.

“The Marriot is undergoing remodeling. My room had been newly remodel. I think I may have even been the first guest to stay in the room since the remodeling. Very well appointed room with large, flat screen TV, luxuries bedding, Bath & Body Works toiletries, granite countertops in work area and bathroom. Nice job Marriot!”

Jan 24, 2008 by Todd from Charlotesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Comfortable beds and nice rooms.
• No free internet connection - ridiculous.

“The hotel was clean and well maintained. The beds were extremely comfortable and the rooms were nice. The staff was very nice as well. My only complaint is the lack of free internet access, which should be standard nowadays. Payment for internet access is also bundled with phone call packages, so you're paying for a lot that you might not use. There is one, sad little computer in the business lounge, but if you have real work to do you're paying for it.”

Jan 10, 2008 by Elaine from Silver Spring, MD
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, staff pleasant.
• Bed no good, sheets kept coming off, pillows hard.

“Went for weekend rest. The bed was not comfortable. The pillows were very hard. There was noise from construction all day, Friday and Saturday. There was a fire alarm and we were told to evacuate. When it was over and we got back to our rooms, the loud speaker in room keep beeping for a very long time, not very restful weekend.”

Jan 10, 2008 by Murray from Wellington, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient location.
• Undergoing renovation. Construction noise levels were high.

“Typical Marriott. Very clean rooms and lobby. Sheets and pillows were excellent, bath towels were rough and uncomfortable. HVAC in room needed repair (was done quickly after being requested).”

Jan 6, 2008 by Sheila from Windsor Mill, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect and so was the service.

“This hotel was absolutely wonderful. The front desk was helpful locating places to go for dinner, they were very friendly. The hotel itself was very neat and clean. Accommodations were very comfortable and luxurious. I plan on staying there again.”

Jan 5, 2008 by Evelyn from Germantown, MD
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[9]

• The front desk employees, great customer service.
• The thin walls, the maids talking to one another very loudly early in the morning, the hammering at 8:00am.if you want to get sleep, dont stay here.

“When paying to stay in a hotel, you should not have to worry about being disturbed and having people being very noisy early in the morning. You should never have to worry about that. I stayed there to get work done the night before; I worked until 3 in the morning in peace but even if its 12 noon, its a hotel so the people who work there should never are so loud in the hallways. Especially not for over 2 hours. The hammering beginning that early with no warning to the guests who pay to stay there is also very inconsiderate. .”

Dec 22, 2007 by Tom from Tamarac, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Good location with interesting commercial around.
• Poor desert in restaurant.

“Good location, charge for internet, food expensive with mixed quality.”

Dec 21, 2007 by Doretha from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The location and the value that I got for my money. The hotel was more upscale then expected.
• Nothing.

“Really nice hotel, one of the better hotels for this chain. Will stay again even if it is just to get away for a day.”

Dec 13, 2007 by Elaine from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly people at front desk.
• Nothing.

“Good stay it was what I expected.”

Nov 29, 2007 by Cheryl from Rockville, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

• Staff friendly, beds very comfortable.
• Enjoyed all aspects.

“This is a great location, family friendly with professional staff. Made our stay with small kids very comfortable and affordable.”

Nov 26, 2007 by Joey from Hopewell, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Non-smoking rooms with no noise in the hallways.
• Somewhat difficult to locate. Too many side streets to turn off onto; especially, when attempting to return to the highway (I-270).

“Absolutely wonderful accommodations. Never would have expected the amenities for the price I paid.”

Nov 21, 2007 by Don from Washington, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bed was comfortable.
• Did not have free internet.

“I think that for the price they charge, they could include high speed internet. Also, it would be nice to have inputs in the TV for DVD players or gaming consoles. The staffs were accommodating and friendly, and the room was well appointed and comfortable.”

Nov 12, 2007 by Lance from Pittsburgh, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[3]

• It was definitely upscale, but lots of the little things were missing.
• The bed. Marriot raves about their beds, they suck.

“I don't know if it was just the room I got or not, but the bed was awful. One side was sunk in and so soft I wakeup in the middle of the night with an aching back. They rave about these "Replenish" beds, but I think the bed really kind of sucked. Overall the hotel was nice, the room was nice also. The staff was nice, but the night shift kind of seemed like they didn't know what they were doing. I'd like to add that the front desk clerk had to go get a manager when I first arrived and kept pointing at the screen and saying "that can't be right". I think the second charge of $25 was for a $9.95 a day internet fee, which I only stayed for a day so I'm not sure why I was double billed. The fact that they charge for internet in the first place puts them at the bottom of my list of quality hotels. Overall I'd say my experience has been more unpleasant than anything. If I could choose a hotel not to get next time, it would be Marriott. I'll never stay at another Marriott paying full price, I can guarantee you that. I'd rather give my money to one of the other upscale hotels that take care of their customers.”

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Amenities at Marriott Gaithersburg Washingtonian Ctr, Gaithersburg

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Video Checkout Wake-up Service