Hilton Washington Dc North/Gaithersburg

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User Reviews for Hilton Washington Dc North/Gaithersburg, Gaithersburg

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Oct 20, 2009 by Ray from Westlake,OH
Overall Rating: 9

• The staff and location.
• Carpet had seen better days and had an old TV.

“Room needed to be decorated and flat screen TV added.”

Oct 15, 2009 by Jodi from Bristol,CT
Overall Rating: 9

• Overall the hotel was well maintained and met my expectations.
• The late night train that went by the hotel was rather noisy.

“A well maintained hotel with a pleasant staff. Only drawback is the late night train that passes by and the horn is easily heard.”

Sep 29, 2009 by David from Virginia Beach,VA
Overall Rating: 8

• The staff was friendly and my room was kept clean. The fitness equipment was great.

“Room was clean and met my needs.”

Sep 6, 2009 by Ann from Brentwood,TN
Overall Rating: 10

• The staff checked on my room twice to make sure it was acceptable.
• The TV remote didn't work.

“The hotel staff and facility was top notch. The room was great and the towels were huge and the shampoo was awesome. I would definitely stay there again.”

Aug 18, 2009 by Ray from Hanover,Canada
Overall Rating: 10

• Location.
• Outdoor pool was not open.

“Nice hotel and could do with a continental breakfast.”

Jul 23, 2009 by Miriam from South Hadley,MA
Overall Rating: 5

• Clean and workers are friendly.
• We got a smoking room - I'm allergic to smoke.

“I enjoyed this hotel, and I had stayed here previosly, but this time I was given a smoking room.”

Jul 22, 2009 by Erica from Plainsboro,NJ
Overall Rating: 7

• Location.

“Besides the toilets constant running of water that sounded like Niagara Falls, it was a pretty good stay.”

Jun 15, 2009 by Lisa from Reynoldsburg,OH
Overall Rating: 9

• Comfortable, clean, front desk staff friendly.
• Restaurant poor service and way over priced food. Pool was closed from 10am -4pm.

“All in all it was a pleasant stay. Not happy the pool was closed from 10am-4pm. There was an 8th grade school field trip with
many kids using the pool. That was okay, but when they were out on their field trip and out of the pool, the pool was closed.”

Jun 8, 2009 by Charmaine from Beaumont,TX
Overall Rating: 10

• Linens.

“So comfortable and luxurious beds with plenty of pillows! The lobby is modern, inviting, and offers on site restaurant, bar, and mini store. The parking lot is well lit and in safe area.”

May 27, 2009 by Richard from Lynbrook,NY
Overall Rating: 10

• Very friendly and clean.

“Clean, nice and friendly staff.”

May 8, 2009 by Ciel from Richland,WA
Overall Rating: 9

• The staff was friendly, the location was excellent and the price was great!
• The room above leaked water through our bathroom light fixture.

“Gaithersburg Hilton is central for business and leisure travelers. The room was very clean, but on the small side. We needed the room to sleep 3 adults which were accommodated but a little cramped.”

Apr 27, 2009 by Julia from Overpeck,OH
Overall Rating: 7

• Very close to highway.
• Water leaked through the light above our toilets.

“Staff was extremely friendly.”

Apr 1, 2009 by James from Camp Hill,PA
Overall Rating: 7

• Housekeeping.

“We went out for the day and returned to the room at 3:30 and it was still not made up. Housekeeping came by at 4:15 to make up room but we were getting dressed and said they could come back after 5 when we go back out. They never came back to do the room.”

Mar 25, 2009 by Carla from Rural Hall,NC
Overall Rating: 9

• Clean, friendly staff, easy to find, close to stores and restaurants, close to metro, free shuttle.
• Expensive food and drinks.

“Pretty good, is what we expected from it, nice, friendly and very helpful staff, very clean, free Wi-Fi and PC's. Very nice overall.”

Mar 10, 2009 by Michelle from Bridgeville,DE
Overall Rating: 4

• Location.
• Called and no service, took cold showers. Room was old and door obvious painted over without repair.

“The staff was mostly friendly. However I was disappointed with our room. Very small bathroom, smallest I've seen in a Hilton yet. The door was old, water was cold. Called them and they said, we'll try to send someone up. No one came and there was no call back. Took cold showers next morning.”

Feb 23, 2009 by Bill from Orlando,FL
Overall Rating: 9

• Clean, comfortable, and helpful staff.
• Nothing.

“Good property. Clean. Many amenities. Courteous staff. Highly recommend to any traveler.”

Feb 9, 2009 by Mark from Whitehall,PA
Overall Rating: 10

• Very friendly, customer service was excellent.
• Nothing.

“Most importantly was their over the top customer service with a smile.”

Jan 14, 2009 by Elizabeth from New York,NY
Overall Rating: 9

• Beautiful lobby and very friendly staff!
• Carpet.

“Very comfortable beds! The staff was really nice and helpful! It was great that they offered free internet/printing! It's a very pretty hotel and was perfect for what we were looking for!”

Dec 15, 2008 by David from Princeton,NJ
Overall Rating: 2

• The only good thing I can say about this hotel is that it had a bed I could use.
• This hotel is not maintained very well.

“I was not impressed at all with this facility. The main lobby area is very nice but the room was poorly maintained and was in a very dingy part of the hotel.
It seemed like the basement, but wasn't. I've stayed in literally hundreds of hotels but found the layout of this hotel to be very poor. To add insult to injury, the ice machine on my floor did not work so I had to make my way through the labyrinth to another machine. Thumbs down for this place.”

Nov 3, 2008 by Jim
Overall Rating: 4

• Convenient location.
• Shuttle service is lousy!

“This is a nice hotel, but if you choose it for its service of offering a shuttle to the metro, you may stand outside waiting for over an hour and be greatly disappointed.”

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Amenities at Hilton Washington Dc North/Gaithersburg, Gaithersburg

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Express Checkout Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services

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