Wyndham Hotel Richmond Airport

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User Reviews for Wyndham Hotel Richmond Airport, Richmond

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Jun 15, 2008 by Patricia from Rochester, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[7]

• Express checkout.
• I was stuck in a smoking without my knowledge and it was an awful experience.

“The clerk at the desk should have asked whether I wanted a smoking or non-smoking room or informed me it was a smoking room prior to me discovering it. The room did not have a room service menu in it and when calling down to the front desk, I was told it would be brought up to me. It took a second call 20 minutes later to find out if the menu was coming up. The front desk clerk said she forgot what room I was in when I called. The next night I wanted to order from room service and the menu was taken out of the room by housekeeping. The room reeked of smoke, the wallpaper was bubbling up from the walls and several things in the room were stained from past smokers. Would I stay at this hotel again. Never!”

Apr 30, 2008 by Steve from Foxborough, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[5]

• Staff was very friendly and willing to help, they remembered who you were and what room you were in.
• Poor communication on events in the hotel to pool usage.

“Staff was very friendly, quick to respond to requests and extra items to your room. pool area clean with plenty of towels on hand. the cleaning of the rooms was fair. be sure to ask if there are any planned activities that will keep you from using the pool/exercise area a they do not offer the info. [most hotels won't].”

Jan 31, 2008 by Mike from Lexington, VA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff.
• No refrigerator, no microwave, terrible TV cable selection.

“Staff were fine. The cable viewing choices were moronic. Further, the TV did not even tell you what channel you were watching. My room could not have been farther from the elevator. Incandescent bulbs in lamps. Even Best Value & Econolodge have the new energy saving bulbs. Very telling of management, either ignorance or ego.”

Jan 30, 2008 by Eva from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were nicer than some on the Strip in Vegas!
• Could have had more cable channels. No Food Network.

“I got a big, pretty bed with lots of fluffy pillows, a nice spacious room with granite bath and all the extras (coffee maker, hair dryer, alarm clock, Wi-Fi available). The restaurant served up the tastiest burger I've had in years (all black Angus) and a delightful crab cake stuffed in a Portobello mushroom. The staff were super friendly. And although this was all just a few miles from the airport, I only heard one plane the whole stay. I really liked this place! Would certainly go back next time I'm in Richmond.”

Nov 21, 2007 by Thomas from Scarborough, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Friendly and helpful personnel.
• Showing its age in the usual ways.

“For its purposes as an airport hotel, it was fine. Nothing overwhelmingly special, but priced reasonably.”

Nov 14, 2007 by Joe from Durham, NC
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[7]

• Convenient location to airport/event.
• Old, needs to be remodeled, old.

“Hotel was basically in need of some major remodeling. The bed, linens, furniture, carpets, walls, wallpaper, etc. Were worn and old. The TV was ancient. Maybe this was a 3 star 15 years ago. But now it can't compete with others in the area. The doubletree at 2.5 stars (which we stayed at last year) was a much nicer, cleaner, modern hotel for the money.”

Nov 11, 2007 by Iris from Canovanas, PR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Its beautiful, very luxury.
• We only stay one night.

“Very luxury hotel near restaurants and shopping stores.”

Oct 14, 2007 by Yvonne from Williamsburg, VA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[2]

• Nothing.
• Smelled, not maintained well, ghetto surroundings.

“I wanted to leave as soon as I drove into the parking lot and looked at the surrounding neighborhood and the experience just went downhill from there. As soon as I walked into the lobby, it smelled of fried food and the clerk was dressed in jeans and not very pleasant. The facility was in a state of disrepair all over.”

Sep 25, 2007 by Dennis from Overland Park, KS
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• They had nice bath towels.
• House keeping varied from day to day, well to bad.

“I felt like we paid too much for this hotel.”

Sep 19, 2007 by Heather from Reading, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location allowed easy access to major routes. Beds were comfortable.
• Some of the staff was not super friendly. They weren't rude, just not abundantly friendly.

“Great, easy to find location. The beds were quite comfortable, room was clean and showers were adequate. I would definitely stay here again.”

Sep 19, 2007 by Tom from Warrenton, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Can't think of anything.

“Great location for airport travelers.”

Aug 4, 2007 by Kathryn from Appomattox, VA
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[6]

• Stay and ride service is a nice feature.
• High speed internet was not free. Staff was rude. Inoperable vending machines when found.

“High speed internet was not free. Staff was rude. Inoperable vending machines when found. Not on every floor as indicated. Not worth the money spent.”

Jul 29, 2007 by Tracie from Kiowa, CO
Overall Rating: 4
Cleanliness:[1] • Staff:[7] • Location:[7]

• The staff was friendly and helpful.
• The hotel is quite old and not up to the rating we expected.

“I would not recommend this hotel. This hotel is very dirty in the room area which made for an uncomfortable stay.”

Jul 27, 2007 by Stella from Houston, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[8]

• Shuttle service to/from airport was very convenient; front desk staff friendly.
• Telephoned hotel in advance requesting a non-smoking room. It was not available upon arrival. Front desk clerk gave us breakfast coupons instead.

“The hotel had the showings of a 3-star but it is not being properly maintained - it was dirty. Breakfast was very disappointing. Breakfast area was dirty, including dishes. It was disappointing not to get a non-smoking room even though I reserved on early in advance. I did like the convenience of the shuttle service from airport.”

Jul 23, 2007 by Ian from Columbus, OH
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[9]

• Two minutes to grocery store/restaurants and 5 minutes to airport.
• No stopper in tub, broken room door handle, false alarm at 10:45 pm, a bit run down.

“This hotel is a short 5 minute drive from the airport and it has an interesting atrium with indoor pool. However, it is a bit run down. Good for a price conscious business traveler, but not much else.”

Jul 23, 2007 by Claudette from Richmond, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[10]

• The indoor pool was nice. Good location.
• The room was very dark, bathtub faucet & shower curtain moldy.

“The room/ bed linens were dark, the bed too soft and the bath tub (fixture & shower curtain) could have been cleaner. The staff was friendly.”

Jul 15, 2007 by Lori from Adrian, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[7]

• Clean.
• No choice of decent restaurants nearby.

“Watched some drug deals going down in the parking lot, also hookers in abundance. Not a family type hotel. Bedding was substandard.”

Jul 13, 2007 by Sherry from Jackson, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The pool area is especially nice for children/ with a nice hot tub.
• Liked everything- no complaints.

“This is a hotel I would gladly stay in again. There were no unpleasant surprises, and we loved the pool and hot tub. Rooms were clean and nice. 3-star rating is appropriate. Kudos to this hotel!”

Jul 12, 2007 by Deborah from Escondido, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Marlon at the front desk was terrific.
• Some peeling wallpaper in bathroom.

“Due to weather issues, we got in very late (2:30 am). Person at the front desk upgraded us to a two bedroom suite and although the hotel shuttle driver was off, they paid for our cab ride to the hotel. The staff was great and the room was very comfortable.”

Jul 12, 2007 by Victor from Covina, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• Quality of hotel. Definitely not a 3 star hotel.

“The hotel is conveniently located by Richmond Airport. However that is the only thing good about this hotel. It is somewhat run down and in need of a renovation. Wallpaper was coming off of the walls, bathroom fixtures needed replacement, it just had a very cheap feel. Furthermore, wireless access was not free which is becoming the standard at most hotels.”

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Amenities at Wyndham Hotel Richmond Airport, Richmond

24 Hour Front Desk 24 hours AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable

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