Hyatt Dulles

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User Reviews for Hyatt Dulles, Herndon

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Apr 29, 2008 by Karin from Fort Lauderdale, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly diverse staff, proximity to Dulles.
• Lack of nearby shopping area.

“Comfortable room. Only missing refrigerator for in room entertainment.”

Apr 29, 2008 by Al from Coral Springs, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Comfortable rooms.
• Only one restaurant-expensive.

“Peaceful surroundings and grounds-great to relax. Great beds but some furniture seems old-chipped and scratched. Could use new TV sets. Expensive restaurant with no other within walking. One is stuck without a car. Do have a shuttle to the airport.”

Apr 10, 2008 by Jim from Purcellville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great room layout.
• Paint in room was old.

“Great room overall. Nice lobby. Good location on the surface, but hard to get to if you don't know where you are going. Clean room. Fantastic speed and friendliness of staff. A very nice hotel.”

Apr 9, 2008 by Bill from Cottage Grove, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beautiful gardens and flowers outside of the Hotel. It made one feel welcome.
• Bell hops were a little too helpful.

“I was amazed at the beauty of the Hotel. It was one of the nicest hotels that we have stayed in. We were treated with the utmost courtesy.”

Mar 29, 2008 by Cynthia from Alex., VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Spacious, the kids loved the fish pond in the lobby!
• Heard noise, slamming doors.

“Very pretty, nice quality linens, beautiful lobby and dining area, again star attraction was fish pond.”

Mar 26, 2008 by Pat from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very professional. Room was large and comfortable.
• Nothing.

“Great location to airport. Large, comfortable room. Very friendly staff.”

Mar 20, 2008 by Lc from Flushing, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[3]

• Excellent hardware, roomy.
• Service - waited a night and half a morning for a toothbrush.

“Pro: it's a beautiful hotel. Rooms are big, like suites. Extremely comfortable beds. Living space has a pull out sofa, and a desk. Can easily accommodate a family of 4-5. Bath room is nice. Con: 1) hard to get to. We took a couple of circles around the airport before we found our way; 2) service: I asked for a toothbrush the night we checked in, and I was promised someone was going to bring it up. No one shows up. Called the next morning again. Same thing. Called the third time, really lost patience. Toothbrush came in 10 minutes.”

Mar 6, 2008 by Rose M. from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room.
• Small coffee pot.

“The room was spacious and clean. The lobby was inviting for conversation with family or friends.”

Feb 29, 2008 by Michael from Mcdonough, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice hotel with great proximity to Airport.
• Public smoking in the hotel lobby and bar.

“Great hotel with good access to food, shopping, and airport. I did not like that you had to pay for access to the internet.”

Feb 28, 2008 by Judy from Aulander, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The staff made me feel like I was important to them, not a burden.
• It is hard to find, need better markings at major turning points.

“I had a wonderful time during my stay. The staff was extremely helpful and smiled when they provided service. I didn't feel like I was bothering them when I had a question, and they used my name. It made me feel important to them. I will stay there again It is my prefered choice. Thanks”

Feb 21, 2008 by Rick from Carmel, IN
Overall Rating: 1
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was close to where we had to be.
• The room was noisy.

“This hotel is used by airlines at Dulles Airport, so two nights out of three that we stayed there the hotel moved families who missed planes into the room next door, in both cases with young kids, so at one in the morning (the left before six, the next morning both times), we had to endure kids screaming and dads (in one case), singing to his screaming kids in the tub neither night did we get a good nights sleep. Finally we had them move us to a room that could not have someone next to them very bad time, this time!”

Jan 30, 2008 by Brian from Dulles, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Speedy, friendly check in; great wine choice.
• Odd room layout. Short shower curtain.

“Comfortable bed. Enjoyed the bar staff and snacks.”

Jan 29, 2008 by Katherine from Mesa, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.

“The tub dripped, the sink would not drain, and there was no dust ruffle on the bed so the nasty (ripped/torn) box spring showed as well as the bent up bed frame. The heater did not heat the room well either. Also, for a hotel to be 3 star to me, I would like free internet and small fridge in the room. I was disappointed in the Hyatt. The public areas are very nice. Location great but I would not recommend the hotel be 3 stars.”

Jan 23, 2008 by Anthony from Alexandria, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendliness, helpfulness of front desk, bartender, van driver; great policy/place to leave our car.
• Tricky to find.

“Great place to stay near the airport. Luxurious bed, room, bathroom. Upscale lobby facilities. Shuttle begins at 5:15, continental breakfast available at 5:30, super place to leave the car and catch a very early flight.”

Jan 23, 2008 by Lloyd from Newport News, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The friendliness of the staff and cleanliness of the hotel. The staff never made me feel like I get this room at a discounted rate as other hotels have.
• I liked everything.

“Great hotel. I would recommend it to anyone for any purpose.”

Jan 16, 2008 by Bill from Salem, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Great room, Great Bar, Great Atmosphere.
• Food and Beverage priced way too high, $9.99 Internet fee.

“This Hyatt has great rooms and a great location. Food and drinks are great though way over priced. $13+tax for a cheeseburger and fries. $5 for a 14oz draft. The $9.99 internet fee is ridiculous. I would expect to see flat screen TV's with HDTV in the rooms.”

Jan 9, 2008 by Trevor from Sterling, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• The amazing rear end of the front desk gal.
• The hotel is located in the middle of a large business park.

“A very clean hotel. I had breakfast there and it was fantastic. The staff is all very helpful and nice.”

Jan 8, 2008 by Carol from St. Louis, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Half price happy hr food, great suites, luxurious lobby with foot long fish in pond.
• Food took 45 minutes and half was cold.

“Luxurious-would love to go back-great value.”

Jan 5, 2008 by Roger from Vail, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location, staff, room appearance, convenience, free shuttle to airport.
• Was assigned ground floor room, light bulb in bathroom was burned out, shower curtain ripped.

“Great Hotel overall, great work out facilities, convenient location, no stores or shopping nearby, great helpful staff, free shuttle to airport.”

Jan 4, 2008 by Theresa from Danville, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Large room with sitting area Starbucks in the lobby.
• Not as well maintained as some 3 star hotels.

“This is very close to the airport and to shopping and restaurants even though it is in the business district. The room was great and there was plenty of parking!”

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Amenities at Hyatt Dulles, Herndon

24 Hour Front Desk Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services Yes (to Dulles)