Hilton Washington Dulles Airport

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User Reviews for Hilton Washington Dulles Airport, Herndon

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Jul 22, 2008 by Marie from Ashburn, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The shower.
• The food in the restaurant.

“Check in was easy and accommodating. The room was pleasant with a nice flat screen TV. The shower was my favorite. I enjoyed the two shower heads. Eating at the restaurant was my least favorite and the food was not that great.”

Jul 21, 2008 by Al from Coral Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Close to the airport, good price.
• Nothing within walking distance.

“Clean rooms. Helpful staff. Near an airport with a shuttle to/from.”

Jul 7, 2008 by Floyd from Rapid City, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Recently renovated business king room with 47" plasma HD TV, comfortable desk chair & work space.
• $10 per day charge for internet access. 6 days of that would pay for a full month of wireless broadband internet access from verizon, sprint, etc.

“Great location close to Dulles Airport. Beautifully renovated business king room equipped for business traveler. Free shuttle to Smithsonian Air & Space Museum. Very clean, well kept room and public spaces.”

Jun 28, 2008 by Scott from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Huge room, comfortable bed. Best shower I've ever seen in a hotel.
• No microwave or fridge and a little hard to get to, off the highway.

“A great Hilton property! Beautiful lobby area and quick service at the desk. Large rooms, with many amenities, including very comfortable beds, a large plasma TV on the wall and a nicely appointed bathroom, with a HUGE shower, with dual shower heads (plenty of room for two people!). Definitely in the top 10 Hilton properties, that I have ever stayed at.”

Jun 2, 2008 by E A. from Wesley Chapel, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[7]

• Convenient to get to.
• Too many screaming teenagers and the elevator shook my room every 30 seconds.

“I would not stay here again until they finish some remodeling they are doing. I would also be sure to ask for a room far away from the bus groups they take in. My room was two doors down from the elevator and the noise from the elevator will never change. This was a pretty horrible experience.”

May 28, 2008 by Joshua from Taylors, SC
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• The beds were very comfortable.
• Out of date TV's, bathrooms.

“This hotel is not worth the price that they promote. Had I stayed in a Days Inn, it would have been nice. However, it was not what I expected from Hilton.”

Feb 24, 2008 by Ann from Glen Allen, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Workout room and indoor pool.
• No restaurants or shopping nearby (walkable).

“Convenient to rest on and many areas in Northern Virginia. Modern, upbeat atmosphere.”

Feb 13, 2008 by Kevin from Emerald Isle, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Overall a great place just don't eat there.
• Food was really bad.

“Great place to stay! room was wonderful staff was great. just don't eat there it was awful. nice places near by.”

Jan 26, 2008 by Marty from Mclean, VA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[7]

• It has amenities expected of a 3 star and up hotel (bar, nice restaurant, garage parking, others.)
• Hilton does a bad job modernizing. Room was not nice (shower dripped, light outside of window with no shades to draw).

“It appears Hilton does not prioritize remodeling. The room I received had a street lamp for the parking lot directly outside of my window, and no blocking shades to pull, only the thin, wispy, white see-through cover. Internet access policy of noon to noon not convenient for a two-night traveler. Food in the bar and restaurant is very over-priced, and there are not convenient restaurants nearby. Workout facilities were very nice though, and plenty of parking.”

Jan 20, 2008 by Ruth from Grover Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room more than met expectations lots of space, shower was very nice.
• Felt the hallways might need some upgrades.

“Only stayed one night as we had an early morning flight out of Dulles. The location was convenient, staff helpful, the room was spacious and the shower was one of the highlights.”

Jan 14, 2008 by David from Woodland Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent room for business traveler.
• Good food but limited menu in hotel restaurant.

“Super work desk in the room with three spaced out power sockets. Nice, clean room. A very good hotel.”

Jan 13, 2008 by Richard from Reston, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and new.
• You have to walk a ways to get to the room. No biggie.

“Outstanding and quite close to the airport. Great sound proofing. I never heard a plane overhead.”

Jan 13, 2008 by Robert from Granada Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room was excellent with a large plasma TV and multiple easy hookups to the TV.
• The Internet access was below my expectations. On the last day it didn't work even after spending 30 minutes or so on the phone with technical support.

“This hotel was an excellent hotel. The room was very roomy and comfortable. The bed had numerous pillows and was very comfortable too. The large plasma TV was excellent although I would have liked a better selection of channels. If you are bringing a family, bring your video game system with you. The TV had multiple hook-ups to easily connect any game system or computer to the TV. The shower was very large with a standard shower head and an overhead rainfall shower head. One thing to note is that there is no bath tub. There laundry service was prompt and did an excellent job on my clothes.I did have a few problems. The shower didn't have enough pressure when the temperature was at a level my skin could tolerate. I reported the issue to maintenance on the first day, but it was never resolved. On my last day, I could not get the Internet to work. I called LodgeNet technical support. They were very helpful but unable to solve the problem after about 30 minutes on the phone. Even when the Internet was working, I kept getting warnings that they detected me doing something that caused them to lower my bandwidth to 56k. The only thing I can think is that I was using a lot of bandwidth to get to my VPN to check email, access our LAN and browse the Internet, many times at the same time. They could think I was consuming bandwidth to host a server or launch a spam attack, but my use was a legitimate use. They need to adjust their algorithm to prevent degrading my service. All in all, it is an excellent hotel. You will not be disappointed.”

Jan 12, 2008 by Teresa from Lewis Center, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Exceptionally nice staff.
• Bathroom a bit dated.

“I will go back. It met all my needs.”

Dec 22, 2007 by James from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom and shower was very comforting.
• Long hallways to get to the room.

“Excellent choice for the right price. Close by area business make it great for traveling.”

Dec 15, 2007 by Rich from San Juan Capistrano, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Free airport shuttle, nice Hilton honors lounge, free space museum shuttle.

“No shopping or restaurants near the hotel. Good quiet environment for business traveler.”

Dec 15, 2007 by Kristin from Warrensburg, MO
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was in a good location.
• I was charged twice for internet access.

“This hotel was ok. I do not think it was as nice as other 3 star hotels that I have stayed in. I had to pay an additional 9.95 for wireless internet. When I got to the room there was barely any signal, so I hooked up to the Ethernet outlet that was provided. I was charged an additional 9.95 for that, which I think was a little excessive.”

Dec 11, 2007 by Carrie from Provo, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Terrific decor. Easy access to airport.
• Shower flooded the bathroom floor. Got lost finding room.

“Great hotel a short distance from Dulles airport. Easy access with shuttle. Nicely appointed rooms, although shower flooded the bathroom. Large hotel can be hard to find your way around in.”

Dec 10, 2007 by Keith from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice l g big screen hi definition TV in room.
• Airport shuttle left 5 minutes early.

“Good place to stay. The airport shuttle left 5 minutes before 5:00 a.m. I had to go find another driver to take me to the airport.”

Dec 9, 2007 by Jerri from Grand Blanc, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Bathroom was gorgeous!
• Parking lot was icy without being salted at 9 a.m.

“Clean, pretty room with all normal amenities  no.”

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Amenities at Hilton Washington Dulles Airport, Herndon

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Newspaper Free Parking Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable Tennis VIP Rooms/Services Yes