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Omni Richmond Hotel
100 S 12Th Street,
Richmond, VA
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Average User Rating: 8.5 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 821 user ratings |
Apr 24, 2008 by
Jim from New York, NY
Overall Rating: 6
Cleanliness:[7] •
Staff:[7] •
Location:[9]
“I actually lived in Richmond for three years so was eager to go back and stay at the "Omni" which always had a great reputation. Needless to say, I was quite disappointed. The room was never made up despite us leaving at 9am and coming back at 4pm. Worse even, the hotel put us on the same floor as a fraternity group which equated to slamming doors until well past 2am.Must say that the manager the next morning was extremely apologetic, but all in all I would probably never stay here again. I hear the Crown Plaza right up the street is a much better option.”
Apr 23, 2008 by
Adam from Williamsburg, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I have absolutely no complaints about this hotel. The staff was helpful and friendly, the rooms were great, and its right in the middle of downtown Richmond. I would highly recommend staying here.”
Apr 23, 2008 by
Carrie from Raleigh, NC
Overall Rating: 7
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Fine, but did not meet my expectations of a four star hotel.”
Apr 21, 2008 by
Cheryl from Middlebury, CT
Overall Rating: 9
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Beautiful lobby, clean rooms.”
Apr 21, 2008 by
Jenifer from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“A very nice.”
Apr 17, 2008 by
Thea from Miller Place, NM
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great location, great staff.”
Apr 17, 2008 by
Carol from Miami Beach, FL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Well located in downtown Richmond, accessible to the Federal and State Courts, and staffed by courteous and unfailingly present staff, this hotel is among the best business hotels I have ever stayed at.”
Apr 15, 2008 by
Sara from Asheboro, NC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Excellent location. Could use a little cosmetic updating in the room.”
Apr 13, 2008 by
Barb from Columbia, MD
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“The hotel was beautifully located overlooking the James River and was within walking distance to nearby shops and restaurants. The valet service was quick and staff was friendly. The rooms were beautifully furnished and the pool area was very peaceful and relaxing. I would definitely recommend this hotel to anyone traveling alone for business or with a family, even a romantic getaway!”
Apr 10, 2008 by
Shavonda A. from South Hill, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Check-in was a breeze. Again, the staff was pleasant and attentive. Before they realized that we were familiar with the city, they gave my boyfriend and I an overview of what the local attractions were. The room was beautiful. It was clean and spacious. The bathroom was also surprisingly roomy and our view was gorgeous. There were no shortage of towels and personal toilettries. The hotel offered in-room new release movies and Nintendo 64 games (an excellent idea if you're traveling with children). I must admit, parking was pricey. Valet parking was $19/day and self-parking was $21/day. Since there was no where to park outside of the hotel, we had to use the facilities. The hotel is relatively quiet with the exception of doors slamming and the cleaning staff knocking on doors and offering to clean rooms. My boyfriend had an incident with the staff in the hotel's gift shop. When asked where once can purchase a beverage (soft drink or bottle of water) he was met with blatant rudeness and annoyance. Other than the above mentioned critiques, our stay was a pleasant one. Check-out was as efficient as checking-in. We would definitely stay at the Omni Richmond Hotel again in the future.”
Apr 8, 2008 by
Jennifer from Vienna, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Overall excellent hotel and service.”
Apr 7, 2008 by
Steven from Saint Cloud, MN
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Overall experience was good.”
Apr 2, 2008 by
Melissa from Va Beach, VA
Overall Rating: 7
Cleanliness:[6] •
Staff:[7] •
Location:[9]
“Our overall stay was nice. It was a great location. Many restaurants and bars were within walking distance. I was very disappointed that there was not a hot tub and that the pool area was as dirty as it was. A hotel manager even walked through the area while we were in the pool and ignored the very obvious mess.”
Mar 31, 2008 by
Sergio from New York, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“Excellent quality. Nice accommodations. Can use YMCA for free. Close to restaurants. Only valet parking has in-out privileges.”
Mar 25, 2008 by
Chris from Burke, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Clean, comfortable, spacious rooms and bathroom, very friendly and helpful staff, convenient location.”
Mar 22, 2008 by
Alfonso from Iowa City, IA
Overall Rating: 6
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Our room was unsatisfactory. The chair for watching TV was directly in front of the ac vent and could not be moved because the room was small. The comforter was far too heavy for the time of year. The bathroom had very inadequate shelf space. They should have a real desk chair - wheels, swivel, etc. To access the outlet for my computer I had to crawl under the desk.”
Mar 20, 2008 by
Mia from Roanoke, VA
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“My husband and I really enjoyed our stay at the Omni. We were able to utilize a coupon we had for an upgrade, which entitled us to continental breakfast and other extras.”
Mar 20, 2008 by
Severt from Springfield, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Staff was friendly and helpful. Rooms were clean, well appointed and attractive. Great view of the capital. Conveniently located to both tourist attractions and many very nice restaurants. Wish they had fitted sheets though!”
Mar 13, 2008 by
Janice from Dunn, NC
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“We will stay there again.”
Mar 3, 2008 by
Wendell from Matthews, NC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Omni Hotel Richmond is very nice. Being from Richmond, I was not aware of the gem until moving away. Hotel staff is friendly and helpful. I would definitely stay here again!”
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