Omni Richmond Hotel [Richmond, VA]- Hotel Reviews - MyTravelGuide.com


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Omni Richmond Hotel 4-star

100 S 12Th Street, Richmond, VA
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User Reviews for Omni Richmond Hotel, Richmond

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 986 user ratings

Jan 4, 2010 by Hunter from Purcellville,VA
Overall Rating: 2 Overall user rating

  • Central location in Richmond.
  • Unfriendly staff, price tag on everything in the room.

“Everything in the room had a price tag on it and the tone set by the hotel was not one of hospitality and guest service, but rather of a very unmasked desire to make money off of the guest in every fathomable way.”

Oct 26, 2009 by Elizabeth from Ridgefield,CT
Overall Rating: 8 Overall user rating

  • Valet parking is a better deal than self parking.
  • Old TV.

“Pleasant staff in a classic Omni hotel. Starbucks in the lobby.”

Oct 13, 2009 by Rena from Charlottesville,VA
Overall Rating: 10 Overall user rating

  • Friendly atmosphere and a accommodating staff.
  • Shuttle not reliable.

“Very good location to downtown Richmond area. Within walking distance of convention center and other area. Enjoyed the quiet atmosphere, and friendly staff.”

Sep 17, 2009 by Peter from Rutherford,NJ
Overall Rating: 9 Overall user rating

  • Very upscale but reasonably priced, overall excellent.
  • Bed could be more comfortable.

“Overall excellent, value for price, great location.”

Jun 23, 2009 by Robert from Nottingham,MD
Overall Rating: 10 Overall user rating

  • Clean and friendly staff.
  • Nothing.

“The hotel staff was friendly and knowledgeable. They were accommodating as far as our request to upgrade the bedding accommodations.”

Jun 21, 2009 by Frankie from Provo,UT
Overall Rating: 7 Overall user rating

  • They gave me a complimentary breakfast so that I could decide if I would want the breakfast in the future.
  • Nothing.

“Well situated for business, very nice hotel.”

Jun 19, 2009 by Stephanie from Henrico,VA
Overall Rating: 2 Overall user rating

  • The food was great.
  • I had to switch rooms three times.

“The room I was given was a deluxe room with a king size bed. I wanted a room with a queen size so they moved us. The second room was right until I pulled down the comforter and there was a large stain on the flip side, we were then moved to a third room, that was finally correct. The people at the hotel were very sorry, but it was not the type of hotel that deserved 4 stars.”

Jun 16, 2009 by Laura from Lynchburg,VA
Overall Rating: 10 Overall user rating

  • Granite bathrooms.
  • Bathroom walls were not totally clean.

“Newspaper and coffee delivered to my room for free, lovely in-room amenities. I would totally go back.”

Jun 4, 2009 by Wen from Amelia,VA
Overall Rating: 10 Overall user rating

  • The view from the room.
  • Nothing!

“The hotel is beautiful! The bed was extremely comfortable. Our room was very cool on a corner, so we had a lot of good city views.”

Mar 31, 2009 by Christopher from Baltimore,MD
Overall Rating: 3 Overall user rating

  • Easy to get to.
  • Budget bed linen, sheets, and charges for everything.

“This place was absolutely not up to my expectations of a four star hotel. There were charges for everything and the bed linen was terrible - stiff, cheap, and without even a fitted bottom sheet. The only part of this hotel that was a four star experience was the staff, who were uniformly friendly and helpful. Perhaps this place would be good for a business traveler in a rush, but a Holiday inn would serve any other traveler better without the valet fee and pretension.”

Mar 25, 2009 by C Jackson from Amherst,VA
Overall Rating: 8 Overall user rating

  • Staff and restaurant is top drawer.
  • Loud neighbors in adjoining room.

“Great location, clean rooms and near to everything in downtown.”

Mar 25, 2009 by Keana from Lawrenceville,GA
Overall Rating: 9 Overall user rating

  • Wonderful view.
  • Room was a little small.

“Loved the hotel, staff was wonderful and the bedding was just wonderful!”

Mar 24, 2009 by Casey from Charlottesville,VA
Overall Rating: 10 Overall user rating

  • The staff
    is extremely friendly and helpful.
  • Nothing!

“The hotel room was spacious and clean. The valet parking was very convenient. Enjoyed every minute of my stay!”

Mar 18, 2009 by Taryn from Fredericksburg,VA
Overall Rating: 5 Overall user rating

  • Located close to restaurants.
  • I was awaken by a barking/crying (2hrs) dog 4am in the morning.

“It was average. They ambiance was not too bad. The room did not have updated technology.”

Feb 12, 2009 by Josh from Chapel Hill,NC
Overall Rating: 8 Overall user rating

  • Location.
  • The towels were not 4 star quality.

“Hotel is in a great location, but is starting to show some wear. Higher thread count sheets and softer towels would be appropriate for this 4 star property.”

Dec 9, 2008 by Robyn from Smithfield,VA
Overall Rating: 10 Overall user rating

  • Staff very nice! Room clean! Great access to downtown Richmond!
  • Parking $20.00.

“Nice and clean, very easy to get to! Had a wonderful time.”

Nov 16, 2008 by Lex from Santa Cruz,CA
Overall Rating: 9 Overall user rating

  • The location was great and the room was cozy.
  • The bathroom was a bit old and tired, could have used some touch up.

“I recommend this hotel for it's proximity to old town and it's availability of on street parking.”

Nov 4, 2008 by Wendy
Overall Rating: 9 Overall user rating

  • Service was excellent.
  • Bathroom needed serious work. Tub and shower needed replacing.

“The staff was overly friendly and responsive. Definitely sign up for the Omni perks program for the extra freebies. Parking and restaurant/lounge was expensive. Great location for touring.”

Oct 8, 2008 by Ann
Overall Rating: 10 Overall user rating

  • All of the staff was very pleasant. The room was clean & pleasant, the location was perfect.
  • Can't think of anything.

“I'd highly recommend this hotel. It's in a convenient location, near shops and good restaurants. The staff is friendly and efficient, my room was clean; the bed was very comfortable. The halls were clean also and quiet! This was an overall great experience.”

Oct 5, 2008 by Judy
Overall Rating: 4 Overall user rating

  • The lady who answered the phone with information.
  • It was not as clean as I expected and I was given a handicapped room.

“I would not choose this hotel. It is right downtown which was convenient near restaurants etc. I thought it looked like an office building. I have stayed in many hotels that I liked much better. For it's rating, the room I had cannot compare with the Marriott in Richmond.”

Amenities at Omni Richmond Hotel, Richmond

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
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