Omni Richmond Hotel

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User Reviews for Omni Richmond Hotel, Richmond

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Apr 24, 2008 by Jim from New York, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[9]

• Great Location.
• Poor Service - slightly used/ old feeling.

“I actually lived in Richmond for three years so was eager to go back and stay at the "Omni" which always had a great reputation. Needless to say, I was quite disappointed. The room was never made up despite us leaving at 9am and coming back at 4pm. Worse even, the hotel put us on the same floor as a fraternity group which equated to slamming doors until well past 2am.Must say that the manager the next morning was extremely apologetic, but all in all I would probably never stay here again. I hear the Crown Plaza right up the street is a much better option.”

Apr 23, 2008 by Adam from Williamsburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location. Did I mention the location?
• It was pretty hectic so maybe not ideal for a romantic getaway.

“I have absolutely no complaints about this hotel. The staff was helpful and friendly, the rooms were great, and its right in the middle of downtown Richmond. I would highly recommend staying here.”

Apr 23, 2008 by Carrie from Raleigh, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location!
• The bathroom left something to be desired, there was significant mold/mildew in the shower.

“Fine, but did not meet my expectations of a four star hotel.”

Apr 21, 2008 by Cheryl from Middlebury, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Had a Starbucks in lobby.
• Rooms weren't as modern as I usually like.

“Beautiful lobby, clean rooms.”

Apr 21, 2008 by Jenifer from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Amazing location! Beautiful lobby, convenient Starbucks attached.
• The $19/day parking rate.

“A very nice.”

Apr 17, 2008 by Thea from Miller Place, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool area could use updating.

“Great location, great staff.”

Apr 17, 2008 by Carol from Miami Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, exceptional staff.
• I loved everything.

“Well located in downtown Richmond, accessible to the Federal and State Courts, and staffed by courteous and unfailingly present staff, this hotel is among the best business hotels I have ever stayed at.”

Apr 15, 2008 by Sara from Asheboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Peeling paint bathroom ceiling.

“Excellent location. Could use a little cosmetic updating in the room.”

Apr 13, 2008 by Barb from Columbia, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The rooms were very comfortable and nicely furnished good showers nice staff; nice pool; convenient to shops and restaurants.
• Lighting in bathroom was not bright enough; Starbucks was closed.

“The hotel was beautifully located overlooking the James River and was within walking distance to nearby shops and restaurants. The valet service was quick and staff was friendly. The rooms were beautifully furnished and the pool area was very peaceful and relaxing. I would definitely recommend this hotel to anyone traveling alone for business or with a family, even a romantic getaway!”

Apr 10, 2008 by Shavonda A. from South Hill, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The view from our room was breathtaking at night.
• Parking was a bit expensive.

“Check-in was a breeze. Again, the staff was pleasant and attentive. Before they realized that we were familiar with the city, they gave my boyfriend and I an overview of what the local attractions were. The room was beautiful. It was clean and spacious. The bathroom was also surprisingly roomy and our view was gorgeous. There were no shortage of towels and personal toilettries. The hotel offered in-room new release movies and Nintendo 64 games (an excellent idea if you're traveling with children). I must admit, parking was pricey. Valet parking was $19/day and self-parking was $21/day. Since there was no where to park outside of the hotel, we had to use the facilities. The hotel is relatively quiet with the exception of doors slamming and the cleaning staff knocking on doors and offering to clean rooms. My boyfriend had an incident with the staff in the hotel's gift shop. When asked where once can purchase a beverage (soft drink or bottle of water) he was met with blatant rudeness and annoyance. Other than the above mentioned critiques, our stay was a pleasant one. Check-out was as efficient as checking-in. We would definitely stay at the Omni Richmond Hotel again in the future.”

Apr 8, 2008 by Jennifer from Vienna, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were extremely comfortable.
• Parking was expensive.

“Overall excellent hotel and service.”

Apr 7, 2008 by Steven from Saint Cloud, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Friendly people, nice lobby, market close buy to buy food.
• Need fitted sheets, forgot to put a mattress pad on bed, need updated TV.

“Overall experience was good.”

Apr 2, 2008 by Melissa from Va Beach, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• The room was great.
• The pool area was disgusting. It looked like the floors had never been cleaned. There was hair, dirt, and leaves everywhere.

“Our overall stay was nice. It was a great location. Many restaurants and bars were within walking distance. I was very disappointed that there was not a hot tub and that the pool area was as dirty as it was. A hotel manager even walked through the area while we were in the pool and ignored the very obvious mess.”

Mar 31, 2008 by Sergio from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean. Attached to a YMCA that you can use for free. Close to good restaurants.
• Breakfast did not include enough healthy items. Food at restaurant generic. Only valet parking has in-out privileges.

“Excellent quality. Nice accommodations. Can use YMCA for free. Close to restaurants. Only valet parking has in-out privileges.”

Mar 25, 2008 by Chris from Burke, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed and bathroom, very friendly and helpful staff.
• Nothing.

“Clean, comfortable, spacious rooms and bathroom, very friendly and helpful staff, convenient location.”

Mar 22, 2008 by Alfonso from Iowa City, IA
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, price.
• Cramped room; air vent blows on seating area; poor desk chair.

“Our room was unsatisfactory. The chair for watching TV was directly in front of the ac vent and could not be moved because the room was small. The comforter was far too heavy for the time of year. The bathroom had very inadequate shelf space. They should have a real desk chair - wheels, swivel, etc. To access the outlet for my computer I had to crawl under the desk.”

Mar 20, 2008 by Mia from Roanoke, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were able to upgrade our room due to a coupon we had, with no problem.
• Usage of the workout facility would be an additional fee.

“My husband and I really enjoyed our stay at the Omni. We were able to utilize a coupon we had for an upgrade, which entitled us to continental breakfast and other extras.”

Mar 20, 2008 by Severt from Springfield, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pleasant well appointed room with spacious bathroom.
• 95 cents for local calls.

“Staff was friendly and helpful. Rooms were clean, well appointed and attractive. Great view of the capital. Conveniently located to both tourist attractions and many very nice restaurants. Wish they had fitted sheets though!”

Mar 13, 2008 by Janice from Dunn, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• We had stayed there before and they remembered my son.
• We could hear the people beside us the walls must be thin.

“We will stay there again.”

Mar 3, 2008 by Wendell from Matthews, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality of room was great. View was nice.

“Omni Hotel Richmond is very nice. Being from Richmond, I was not aware of the gem until moving away. Hotel staff is friendly and helpful. I would definitely stay here again!”

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Amenities at Omni Richmond Hotel, Richmond

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable