Holiday Inn Select Chantilly-Dulles-Expo (Arpt)

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User Reviews for Holiday Inn Select Chantilly-Dulles-Expo (Arpt), Chantilly

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Sep 5, 2008 by John from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very clean. The bathroom was the greatest.
• Your site claimed the hotel had a free breakfast. It did not.

“The desk staff needs more experience and training.”

Apr 23, 2008 by Dave from Harrisburg, PA
Overall Rating: 2
Cleanliness:[7] • Staff:[3] • Location:[9]

• It is right next door to the Dulles Expo Center.
• The attached restaurant has horrible service and over-priced food.

“The reason you should ever book a stay at the Chantilly Holiday Inn Select is if you are planning on attending an event at the adjacent Dulles Expo Center. The staff can be difficult to communicate with. If you do plan on staying at this hotel, check to make sure that your room's air conditioning works before you un-pack.”

Apr 16, 2008 by Ron from Essex Jct, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Felt like a Marriott.
• Food quality poor.

“First time Ive stayed in a holiday inn select. I thought I had walked into my usual Marriott hotel. Too bad intercontinental is giving up on these type hotels.”

Mar 10, 2008 by Gary from Los Angeles, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• Availability of food outside the hotel.
• The room felt like it was stuck in a time warp, circa 1976.

“I would expect more from a 3 star hotel. As a business traveler it suited my needs but was not particularly attractive. When I was given my room I was told my room number but when I got to my room the key wouldn't work. It turned out that I was told and the desk person wrote down the incorrect room number. When I voiced concern for the person who was probably in the room that I had just tried to get into the staff didn't seem concerned. Overall, it was just an OK experience for me.”

Jul 30, 2007 by Jason from Somerville, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[4] • Location:[8]

• Was very clean and the room was large. I was happy there was a gym.
• They stated that there was free breakfast. In reality, there were some donuts, but they would be gone by 7:20 am.

“Overall, the place was very nice. The only disappointment was poor direction at the front desk and the lack of an adequate number of donuts in the morning; they would be gone by 7:15 am.”

Jul 27, 2007 by Mary from Vernon Hills, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

• Rooms clean.
• The attitude and lack of customer service from the restaurant staff, from waiters from 2 different nights to manager.

“This is a nice hotel and the rooms are quite comfortable. The front desk staffs try to be helpful. I would not recommend eating in the restaurant.”

Jul 14, 2007 by William from Chesapeake, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location. General cleanliness.
• Rooms were clean but not outstandingly so. Bathroom had some mold in the corners.

“Good location with several different ways to get to Dulles or DC. Food in the attached restaurant is good but a bit high priced.”

Jul 6, 2007 by Anita from Phenix, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• I like the fact that they had games on the TV for kids to play.
• I did not like the fact that one of the staff members could not find my reservations for the second night.

“Overall, the staff was very nice.”

Jun 23, 2007 by Susan from Forest, VA
Overall Rating: 9
Cleanliness:[5] • Staff:[10] • Location:[10]

• Location, convenient free airport shuttle.
• Fan ran continuously, maid banged on the door before we checked out.

“Convenient location, free shuttle, nice surroundings, great staff, and comfortable beds.”

Jun 21, 2007 by Deborah from Iowa City, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, close to dc.
• Nothing, it was so beautiful and clean!

“Great price, lovely facility and pretty room!”

Jun 18, 2007 by Tom from Orange, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• A room was available (everywhere else was sold out).
• Only a suite (more expensive) was available.

“Everything was fine about the room/hotel.”

Jun 18, 2007 by Steven from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean, good location, nice rooms.

“Good location for me. Very clean. Rooms were nice size. Beds were comfortable. Good selection of cable/satellite channels. The exercise room was small but sufficient with decent machines. Would recommend this hotel for business travelers.”

Jun 16, 2007 by Daryle from Fairfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The food was good - everything was fine.
• A little farther from the airport than we thought it would be.

“Clean & friendly - would like to have been closer to the airport had we known but all in all we did ok.”

Jun 13, 2007 by John from Lyons, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean & friendly.

“Well located, close to everything but not in the middle of the hassle & bustle. Very clean & very friendly employees. Would recommend to anyone.”

Jun 11, 2007 by Portia from Shiloh, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• The staff was amazing.
• Hot tub was cold.

“Hotel was clean and staff went above and beyond to be helpful. The rooms were very comfortable and the pool was beautiful. A little far from DC but very close to Dulles Airport. I would recommend it!”

Jun 10, 2007 by Curt from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, nice room and the staff was friendly.
• The restaurant could use an updating and the bar area smelled a bit stale.

“Directions took me right to the hotel. The check in was swift and pleasant. I had a room on the Executive Floor which was non-smoking exactly as I preferred. The room was clean and well appointed, king size bed and a nice bathroom with motion detection lights. Handy on entry. The restaurant had an adequate menu, but could use an updating. The bar area had quite a stale odor so that wasn't a stop for me.”

May 29, 2007 by Immanual from Rancho Cordova, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very clean and tidy. Friendly staff.
• Beds were horrible!

“Overall a good hotel in a relatively accessible location. Friendly staff and clean rooms. The only problem which to me is the main aspect of renting a hotel room is the beds were horrible. Hard and lumpy old spring mattresses. I would not stay here again due to that fact alone.”

Oct 28, 2006 by Paul from Hobbs, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, nice locale, beautiful lobby, good restaurant.
• Elevator door squealed, room was near elevator and the squealing disturbed sleep.

“Great place to stay.”

Sep 22, 2006 by Steve from St. Cloud, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• New facility very clean.
• Smoking in the bar not separate from dining.

“Clean, comfortable bed good food at restaurant but would have liked complimentary continental breakfast.”

Jul 17, 2006 by Bernard G. from Saratoga, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice 24hr exercise room. Nice room. Some rooms do not have bathtubs.
• First room did not have bathtub. Pool closed at 8pm.

“This is an excellent value at $170. Peers stayed at similar hotels for $220. Free internet, excellent exercise room with TVs. Nice lobby. Free airport shuttle departed on time. Room had fridge, freezer... very good.”

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Amenities at Holiday Inn Select Chantilly-Dulles-Expo (Arpt), Chantilly

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym Fire Alarm with Light Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Pool Porters Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Secretarial Service Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Video Checkout Wake-up Service

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