Springhill Suites Richmond Glen Allen [Glen Allen, VA]- Hotel Reviews - MyTravelGuide.com


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Springhill Suites Richmond Glen Allen 2-star

9701 Brook Road, Glen Allen, VA

This hotel is located in the suburban town of Glen Allen just minutes from Villa Park and Richmond's West End business district.[more]

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User Reviews for Springhill Suites Richmond Glen Allen, Glen Allen

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 189 user ratings

Oct 9, 2009 by Marion from Fredericksburg,VA
Overall Rating: 9 Overall user rating

  • Comfortable, quiet, clean, bright and cheerful. Fantastic breakfast.
  • No wireless Internet in the room.

“Great experience! I'm so glad that we decided to stay here. The location was great and it was a nice getaway for us. Thanks for a great stay!”

Sep 22, 2009 by Jane from Mcdonough,GA
Overall Rating: 10 Overall user rating

  • I was very surprised at the niceness; I thought it would not be very charming, but it was and the staff was WONDERFUL!
  • I could not stay there longer than overnight!

“The staff was excellent directing us where we needed to go. They recommended a restaurant very close by; we tried it and thought the food wonderful. Our room was so comfortable, the shower refreshing and the television was located where all could watch from any area of the room. They gave us a mini-suite as an upgrade and the accommodations were great. The exercise gym was handy and useful. The rooms are quiet and very restful. Breakfast was great especially making your own waffles.”

Sep 21, 2009 by Vicky from Raleigh,NC
Overall Rating: 8 Overall user rating

  • The complimentary breakfast was very good.
  • Unable to get 2 double beds without significant price increase.

“The hotel was clean and inviting; however, the room was small especially when having to pull out the sofa bed since we were unable to get 2 double beds without a significant price increase.”

Jun 13, 2009 by Cindy from Columbia,SC
Overall Rating: 10 Overall user rating

  • Clean and comfortable.
  • Temperature was difficult to control.

“A great room for a great price because of Priceline.”

Aug 27, 2008 by Diana from Newport News, VA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The hotel was very nice and we would definitely stay there again.
  • The room was smaller than expected and very cramped.

“The accommodations were clean and the staff was friendly. Our room was much smaller than we expected it to be and we felt cramped. The breakfast area was crowded and the staff seemed to have trouble keeping up with the demands. Otherwise, we enjoyed our stay and would consider staying here again.”

Jul 31, 2008 by Stacie from Forest, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Very roomy, priced well, excellent breakfast bar.
  • Kids too rowdy in pool and unsupervised.

“Hotel staff was very helpful during our stay. The room was roomy and clean. Good location with shopping nearby.”

Jul 29, 2008 by Robin from Millsboro, DE
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Beds were very comfortable. Room was clean and was spacious.
  • Complimentary breakfast was good but the room was too small. Need more tables to accommodate number of people.

“We were very pleased with the location of this hotel. The area around the hotel offers plenty of restaurants and shopping. I was pleasantly surprised by the layout of the room and the comfort of the beds. These were the most comfortable beds I have ever slept in at a hotel. I would stay here again if we are in the area. It is also only 12 miles from Kings Dominion.”

Jul 21, 2008 by Rob from Newburyport, MA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Convenient, clean, gym, free wired internet.
  • No wireless internet, no real restaurant.

“Overall I thought it was great. The staff was friendly and helpful, it had an indoor pool and small gym, the rooms were large. The only negatives were one of the treadmills had a slipping belt, no wireless internet, no on-site restaurant. They offered a free breakfast but it was nothing to write home about.”

Jul 10, 2008 by James from Summerville, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I was surprised to see that this was a suite not just another room. Great free breakfast.
  • Can't think of anything.

“I was very pleased with my short stay. We checked in late and left early. There was a great free breakfast in the morning, a nice swimming pool, large rooms and nice staff.”

Jun 30, 2008 by Lewis from Madison Heights, MI
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[6]

  • Space is good.
  • The restaurant is too small, a bit crowded in the morning.

“The price is still a bit higher than the expected star level. But it is good enough.”

Jun 16, 2008 by Valerie from Chesapeake, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great value for the money, and full continental breakfast. Awesome!
  • The only drawback to this hotel was the extremely loud air conditioning unit in the room.

“Overall the hotel was great. Clean, friendly staff, mini kitchen in the room, and a great breakfast. I would stay here again.”

Jun 16, 2008 by Mindy from Charlotte, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Friendly staff, comfortable room, and free in-room internet access.
  • A/C vents would be better adjustable to redirect air away from the bed.

“A good value for the money! Friendly and helpful staff, adequate breakfast, and comfortable room.”

May 23, 2008 by George from W. Lafayette, IN
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[2]

  • Liked the suite; the bathroom was nice; the breakfast was good.
  • The sofa wasn't comfortable; the evening clerk was grumpy and uncooperative; the only thing we wanted to know was where the nearest Catholic Church wa.

“The clerk at the desk on Sun morning, immediately pulled out a sheet with various Catholic Churches and their directions. When a clerk isn't nice, it leases its mark.”

May 15, 2008 by Melissa from Mechanicsville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I like the way the room was set up with sofa, fridge, and microwave. It also had lots of amenities.
  • Very pleased.

“Very clean, safe location, quiet, cozy, but still very assessable to everything.”

May 13, 2008 by John from Aiken, SC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Very good quality for the price.
  • Perhaps there were too many pieces of furniture in the room.

“Pleasant surprise. Very good quality for the price. In a good area and they gave me a quiet room for sleeping.”

May 12, 2008 by Dennis from Carey, OH
Overall Rating: 1 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[6]

  • Very good breakfast.
  • Internet.

“Very clean, nice motel, door fire hazard and crew didnt care told them everyday nothing done about it took the who cares attitude.”

Apr 19, 2008 by Aj from Glen Allen, VA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[9] • Location:[7]

  • Hotel staff was friendly and welcoming.
  • Room was cramped and furniture worn.

“The room was small and cramped. Its shape also made it dark. The furniture and carpet were worn and dated. The bed was very comfortable with plenty of soft and firm pillows. The HVAC unit and mini-fridge were competent. The shower had plenty of hot water and good water pressure. The towels were thin and rough. The hotel staff were exceptionally friendly and welcoming. The public areas were better lit, better appointed and more spacious than my room. The complimentary breakfast was delicious. It had several hot items in addition to the usual fare found with more typical continental breakfasts. The hotel is located in a safe area near I-95 and I-295. Close by are two strip malls, one interior mall, one movie theater and many familiar restaurants. Parking was plentiful and well-lit.”

Apr 13, 2008 by Barbara from Chittenango, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was terrific, the staff was more than accommodating and friendly. Breakfast was great.
  • I liked everything.

“I highly praise this hotel and the staff.”

Apr 13, 2008 by David from Waynesville, NC
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Good location, very good restaurant.
  • No breakfast included with room.

“This hotel is in a good location, and seems to have been recently renovated. Good place to stay.”

Apr 7, 2008 by John from Kentwood, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great room in a great location.
  • The only thing, and it's very minor, was that the bathroom fan did not work. Otherwise it was great.

“Great hotel in a great location that is close to highways, shopping, restaurants and more. I especially liked the free continental breakfasts, which were quite good.”

Amenities at Springhill Suites Richmond Glen Allen, Glen Allen

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Continental Breakfast
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Refrigerator
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Television with Cable
  • Temperature Control
  • Vending Machines
  • Wake-up Service
  • Wet Bar

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