Courtyard by Marriott Richmond West [Richmond, VA]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Richmond West 2-star

6400 West Broad St, Richmond, VA

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Richmond West, Richmond

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 116 user ratings

Mar 25, 2009 by Aaron from Greensboro,NC
Overall Rating: 10 Overall user rating

  • Clean facilities.
  • Breakfast bar had limited selection and some cold items.

“Lives up to the Courtyard reputation.”

Mar 9, 2009 by Michele l. from Littleton,NC
Overall Rating: 10 Overall user rating

  • Great accommodations!
  • Location could have been a little better, a little closer to downtown area.

“We had a very pleasant stay and for the price,
I would have loved to stay several more days! Very relaxing, clean, and the staff was very helpful and friendly.”

Jan 1, 2009 by Nancy from Towson,MD
Overall Rating: 10 Overall user rating

  • Spacious room, sumptuous beds and pillows. Loved the fridge in the room too.
  • We did have some key problems for 2 of our 3 days and the shower wasn't great.

“Bright, spacious, very comfortable beds and lots of pillows. Shower head - was weird, but the bathroom was nice. Basically a great experience even with our key problems, which they did their best to fix!”

Dec 3, 2008 by Salim from Stone Mountain,GA
Overall Rating: 10 Overall user rating

“Front desk attendant was cordial and changed our room. Other staff was also friendly. It was a nice, clean and upto date hotel.”

Nov 20, 2008 by Pete from Evans,GA
Overall Rating: 9 Overall user rating

  • Convenient location with a friendly and responsive staff.

“Convenient and clean! About 11:30 pm I found myself wanting a few more pillows and a blanket. The staff was there in less than 10 minutes. Good experience.”

Nov 17, 2008 by Kyle from Fletcher,NC
Overall Rating: 8 Overall user rating

  • Room was very clean and quiet, felt safe, was close to decent food and shopping.
  • It was a little far from where I was conducting my business.

“One of the nicer hotels I've stayed at; very clean and quiet,nice hot tub, friendly staff, good parking, all around a very pleasent experience.”

Oct 23, 2008 by Jim
Overall Rating: 8 Overall user rating

  • Convenient location, fairly well appointed, fairly clean.
  • Like most hotels, the walls are too thin; you could hear people snoring in the next room.

“A good hotel. I wouldn't call it upscale, but between average and upscale. The room was well appointed and clean, but the sink counter outside the bathroom was a little small, especially with the coffee maker and cups. Like most other hotels, the walls were a little thin. You could hear the people snoring next door. Also, the TV is situated to the side of the bed in a perpendicular direction, so no watching TV in bed unless you have a rubber neck.

Oct 15, 2008 by Jennifer
Overall Rating: 9 Overall user rating

  • Environmentally conscious; made a big impression on me.
  • Room service would be nice.

“Very nice rooms with modern and chic decor. Very friendly staff with excellent service. No room service, but a restaurant for breakfast. The thing that made the biggest impression on me was their attention to environmental concerns. They had energy-efficient light bulbs and refrigerators, in addition to encouraging guests to reuse towels and sheets.”

Oct 14, 2008 by Sarah
Overall Rating: 9 Overall user rating

  • The bed.
  • The staff.

“The room was large, clean, and comfortable.”

Sep 4, 2008 by Mark from Ravenna, OH
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Good service, and clean room with plenty of room.
  • Broken light fixture in the courtyard. No continental breakfast.

“Overall very pleased, good service, nice staff, very good amenities.”

Aug 5, 2008 by Rodney from Lexington, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • Nothing.

“Nice motel, staff was friendly and helpful.”

Jul 21, 2008 by Dorr from Roanoke, VA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Near Amtrak station & in a familiar location.
  • Decor was a bit ostentatious & mattress was a little worse for wear.

“An excellent value for my wife & I returning from New England and an opportunity to visit with family in the area.”

Jul 18, 2008 by Timothy from Marysville, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The hotel was clean and quiet, it was well worth the money I spent for the room.
  • I have no complaints.

“The hotel was right off the freeway with a large sign which made it easy to find. The room was clean and the other occupants in the hotel were mainly families. I had a peaceful night sleep.”

Jul 3, 2008 by Chuck from Trumbull, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Location.
  • A little bit too pricey for the neighborhood.

“I've stayed here in the past, both for business and pleasure. The rooms are clean and the hotel is in a great location. Restaurants are nearby and it's convenient located near the highway. I plan to stay there again in the fall.”

May 31, 2008 by Sharon from Bielefeld, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Free internet.
  • No fridge or mini-bar in room.

“The Marriott Courtyard Richmond is a good 3* hotel. Staff is friendly and offers a good breakfast buffet at a decent price. The hotel, although located on a main road, is relatively quiet. Internet is free, as is parking, and, like all Marriott properties, the hotel is smoke-free.”

May 28, 2008 by Natalie from Roanoke, VA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[8]

  • The thing that I liked the best was the cleanliness.
  • The girl that checked me in was rude.

“Overall this hotel was nice, and I would recommend it to other people.”

May 17, 2008 by Jerome from Baltimore, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Room was a little small.
  • Bed was very comfortable.

“This hotel was well place and very comfortable. The room was a little small for 2 beds. However, what it lacked in space it made up for in comfortable.”

May 13, 2008 by Christopher from Fayetteville, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • I felt pure comfort, safe & clean, I had a great time at that hotel.
  • They could not extend my stay!

“I had a great time, I did not even want to leave the room.”

Nov 16, 2005 by Tony from Chapel Hill, NC
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Location, price, and clean.
  • No problems.

“It was a clean hotel and was very convenient to restaurants and shopping. Close to interstate exit, quiet and less crowded.”

2 of 2 people found this review helpful.

Nov 16, 2005 by Pamela from Sterling, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Updated interior room décor, updated computer DSL hook up.
  • Road signage needed to be larger.

“Great quick check in, very nice interior room, updated, plush interior, very high quality mattress, high quality towels.”

1 of 1 people found this review helpful.

Amenities at Courtyard by Marriott Richmond West, Richmond

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Vending Machines
  • Wake-up Service

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