Sheraton Richmond West Hotel [Richmond, VA]- Hotel Reviews - MyTravelGuide.com


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Sheraton Richmond West Hotel 3-star

6624 W Broad St At I 64, Richmond, VA

The Sheraton Richmond West Hotel is situated on 13 acres of beautifully landscaped grounds just off of Interstate 64 in Richmond's West End.[more]

  • Amenity Highlights — Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.0 [rate it]
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User Reviews for Sheraton Richmond West Hotel, Richmond

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.5] • Location:[8.5]
Based on 1474 user ratings

Jan 26, 2010 by Herb from Brodnax,VA
Overall Rating: 3 Overall user rating

  • Guests next to us were partying until after midnight.

“It took three phone calls to the desk to get some quiet at 12:30 - doors slamming, yelling,
partying in two or three rooms.”

Jan 22, 2010 by Janet from Durham,NC
Overall Rating: 9 Overall user rating

  • Well appointed rooms, in-room refrigerator, fitness center, free parking.
  • Doesn't offer a free breakfast.

“ We received an excellent rate from Priceline and entered this hotel with eyes open, after seeing some of the reviews. Our room, containing one king bed, a coffee maker and Starbucks coffee, and a small, dorm-sized refrigerator/freezer, was steps off of the main lobby on the first floor. It was well appointed and surprisingly quiet. The fitness center has treadmills, stair stepping machines and weights. Wireless access is not available in rooms, but a very small business center has computers with free internet access. No free breakfasts are offered, but a Denny's is located across the street. Additionally, a microwave is available in a small room off of the lobby for guest use. The Richmond Sheraton West's location was an easy drive - less than 10 miles - from the downtown cultural attractions in which we were interested. And, although it is pet-friendly, we were not bothered by the dogs we saw nor did our room give evidence of ever having housed pets. ”

Jan 19, 2010 by Joana from Carlisle,PA
Overall Rating: 4 Overall user rating

  • Comfortable beds and pillows, nice set up of room.
  • Clean room, but to increase star level needs refreshing.

“Room was very nice and had a half wall between the hall door and the bedroom which helped with noise from the hall. Beds and pillows, linen and comforter were very good and comfortable. At check in, the staff was very friendly and helpful. The only problem we had was that the hotel boiler broke down and we had no hot water to take a shower. They did get it fixed, but not until 10:00 am.”

Jan 13, 2010 by Markus from Mechanicsville,VA
Overall Rating: 4 Overall user rating

  • Location.
  • Old and needs renovation.

“Not up to expectations for a 3 star property. Needs renovation. Rooms looked old and outdated.”

Dec 12, 2009 by Sriram from Danbury,CT
Overall Rating: 10 Overall user rating

  • Amazing rooms and features.

“Excellent hotel for the price I paid, I love using Priceline. This is the best hotel I ever stayed in my life.”

Oct 11, 2009 by Tashawn from Ameila,VA
Overall Rating: 8 Overall user rating

  • The bed was very comfortable and the coffee/maker was great.



“This maybe ideal for business travelers, traveling on a company dime, but I'm sure the average vacationer is not going to appreciate the $8 room service pancakes.”

Sep 28, 2009 by Phil from Ephrata,PA
Overall Rating: 9 Overall user rating

  • Location and comfort of rooms.
  • Nothing.

“Enjoyable stay, clean, safe and comfortable rooms and facilities.”

Sep 24, 2009 by JuzFine from Windsor,VA
Overall Rating: 10 Overall user rating

  • The space of the room was great. i loved the king sized bed and space.
  • Maybe a micro-fridge and microwave would have been nice.

“I would recommend it to anyone traveling and looking for peace, quiet, space and a great price.”

Sep 23, 2009 by Keli from Chesapeake,VA
Overall Rating: 10 Overall user rating

  • The spacious room was a refreshing change from the cramped closets we're used to.
  • There was no fridge or microwave in the room!

“Overall, I really liked the Sheraton. It's clean, quiet and spacious. The bed was very comfortable and the shower was nice. However, I think this day in age it is standard to have a little fridge and a microwave in the room, so step up Sheraton! Not to mention, $10/day for internet access is ridiculous.”

Sep 17, 2009 by Joann from Blacksburg,VA
Overall Rating: 4 Overall user rating

  • The price was right. I guess I got what I paid for.
  • We were given 2 roll away beds and put in a hospitality suite. They didn't have a regular room.

“It advertises all this wonderful stuff about their beds only we didn't get to try them. I don't think this would have happened if it had not been a discounted room. I think we were treated like discounted people, no compensations at all were offered.”

Sep 7, 2009 by Kyung Taek from Decatur,GA
Overall Rating: 10 Overall user rating

  • It was good value.
  • Swimming pool is needed to be controlled.

“It was great and made us happy.”

Aug 26, 2009 by Tracy from Richmond,VA
Overall Rating: 7 Overall user rating

  • Convenient, close to everything. Rooms not connected to main entrance.
  • The room had a shower and no tub.

“This was a one night get away. The room suited my needs I would have preferred a tub. Only had shower. I do not like the fact that the rooms are separate from main lobby of hotel. You have to leave main lobby get back in car to get to rooms.”

Aug 11, 2009 by from Glen Allen,VA
Overall Rating: 9 Overall user rating

  • Sweet sleeper beds.

“Convenient to 64, great mattresses!”

Aug 11, 2009 by Marin from Branford,CT
Overall Rating: 9 Overall user rating

  • Great guest services, very friendly and gave us good directions.
  • Indoor pool was small and
    no chairs around the pool.

“Great hotel and I would recommend it to others. Outdoor pool area was nice, however, it rain the day we stayed.”

Aug 6, 2009 by Leslie from Winston-Salem,NC
Overall Rating: 10 Overall user rating

  • Clean, friendly, and very accommodating.
  • Long halls a bit dark.

“I would recommend this hotel, has a nice outside courtyard surrounding a small but adequate pool, nice landscaping, shade and sun, loungers and chairs/tables. Internet access via 2 computers in the business center which we much appreciated. Has a small work-out gym. Small refrigerator in each room. We enjoyed our stay.”

Jul 6, 2009 by Nancy from Towson,MD
Overall Rating: 5 Overall user rating

  • I like to location and that it was a Sheraton property. Room was adequate if things worked.
  • Old, run down, major problems with toilet, faucet, ice, and that was out second room.

“Pool was dirty. 8 Year old said, it's not very clear. Not only that, there was algae behind the steps to get in. And we could not get in due to traffic blockage for fireworks!”

Jun 30, 2009 by SANDRA from Goose Creek,SC
Overall Rating: 9 Overall user rating

  • Convenient location close to everything needed. Quiet and comfortable.
  • Carpet and chair/ottomon could use a cleaning.

“Overall, the hotel is great.”

Jun 24, 2009 by Heba from Worcester,MA
Overall Rating: 10 Overall user rating

  • Wonderful friendly staff, shuttle that takes you around 5 minutes, location, Starbucks.
  • Internet was 10 dollars a day if you wanted it. But, you can use their office in the lobby for free internet.

“I
loved it!”

Jun 11, 2009 by Maryanne from New City,NY
Overall Rating: 9 Overall user rating

  • Bed was very comfortable.
  • TV
    was very small.

“The hotel is older, but clean and comfortable. The staff was exceptionally nice and eager to make our stay comfortable. They even called the room to see if everything was acceptable. The food in the dining room was good, we had the breakfast buffet. They had Starbucks coffee and the fruit was fresh.”

Jun 2, 2009 by Francine from Richmond,VA
Overall Rating: 10 Overall user rating

  • It was great.

“It was great! Slept like a baby and very clean.”

Amenities at Sheraton Richmond West Hotel, Richmond

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services
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