Sheraton Richmond West Hotel

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User Reviews for Sheraton Richmond West Hotel, Richmond

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Oct 11, 2009 by Tashawn from Ameila,VA
Overall Rating: 8

• The bed was very comfortable and the coffee/maker was great.
• 
  
  
  

“This maybe ideal for business travelers, traveling on a company dime, but I'm sure the average vacationer is not going to appreciate the $8 room service pancakes.”

Sep 28, 2009 by Phil from Ephrata,PA
Overall Rating: 9

• Location and comfort of rooms.
• Nothing.

“Enjoyable stay, clean, safe and comfortable rooms and facilities.”

Sep 23, 2009 by Keli from Chesapeake,VA
Overall Rating: 10

• The spacious room was a refreshing change from the cramped closets we're used to.
• There was no fridge or microwave in the room!

“Overall, I really liked the Sheraton. It's clean, quiet and spacious. The bed was very comfortable and the shower was nice. However, I think this day in age it is standard to have a little fridge and a microwave in the room, so step up Sheraton! Not to mention, $10/day for internet access is ridiculous.”

Sep 17, 2009 by Joann from Blacksburg,VA
Overall Rating: 4

• The price was right. I guess I got what I paid for.
• We were given 2 roll away beds and put in a hospitality suite. They didn't have a regular room.

“It advertises all this wonderful stuff about their beds only we didn't get to try them. I don't think this would have happened if it had not been a discounted room. I think we were treated like discounted people, no compensations at all were offered.”

Aug 11, 2009 by from Glen Allen,VA
Overall Rating: 9

• Sweet sleeper beds.

“Convenient to 64, great mattresses!”

Jul 6, 2009 by Nancy from Towson,MD
Overall Rating: 5

• I like to location and that it was a Sheraton property. Room was adequate if things worked.
• Old, run down, major problems with toilet, faucet, ice, and that was out second room.

“Pool was dirty. 8 Year old said, it's not very clear. Not only that, there was algae behind the steps to get in. And we could not get in due to traffic blockage for fireworks!”

Jun 30, 2009 by SANDRA from Goose Creek,SC
Overall Rating: 9

• Convenient location close to everything needed. Quiet and comfortable.
• Carpet and chair/ottomon could use a cleaning.

“Overall, the hotel is great.”

Jun 24, 2009 by Heba from Worcester,MA
Overall Rating: 10

• Wonderful friendly staff, shuttle that takes you around 5 minutes, location, Starbucks.
• Internet was 10 dollars a day if you wanted it. But, you can use their office in the lobby for free internet.

“I
loved it!”

Jun 11, 2009 by Maryanne from New City,NY
Overall Rating: 9

• Bed was very comfortable.
• TV
  was very small.

“The hotel is older, but clean and comfortable. The staff was exceptionally nice and eager to make our stay comfortable. They even called the room to see if everything was acceptable. The food in the dining room was good, we had the breakfast buffet. They had Starbucks coffee and the fruit was fresh.”

Jun 2, 2009 by Francine from Richmond,VA
Overall Rating: 10

• It was great.

“It was great! Slept like a baby and very clean.”

May 24, 2009 by Todd from Huntsville,AR
Overall Rating: 6

• Loved the granite shower.
• They kept charging me for little things.

“I paid $6.00 to make a toll free call and $10.00 to receive a package with two books in it from FedEx and $10.00 to use the internet. This is not what I expected from a hotel of this quality. The staff was friendly but kept charging me for thing I expected to be part of the stay. I didn't use the pool because it didn't look attractive and clean. Several of the access doors weren't maintained and the equipment in the gym were dirty and worn out. The rooms were great and the staff really worked hard.”

May 19, 2009 by Sabresfan from Buffalo,NY
Overall Rating: 9

• Conveniently located.

“Rooms were very comfortable. Conveniently located off 95 and close to 64. Nice stop en route to OBX.”

May 15, 2009 by Michael from Pleasantville,NJ
Overall Rating: 5

• Location and outer appearance.
• Everything was old, outdated
  and bathroom was
  very small.

“Housekeeping service was poor.”

May 9, 2009 by Mary Jane from Wartrace,TN
Overall Rating: 7

“Great for business travelers. No frills.”

Apr 22, 2009 by Alnita from Norfolk,VA
Overall Rating: 9

• I liked the size of the room, and the view.
• I didn't like the fact the room didn't have a refrigerator, and the ice machine on the floor I stayed was broken.

“The hotel was romantic and family friendly. I would recommend all friends and family to go to the Sheraton.”

Apr 20, 2009 by Heidi from Forest,VA
Overall Rating: 2

• The room was decorated well and comfortable.
• The hotel did not handle an inappropriate wild party well.

“The hotel was clean and comfortable but, a wild party broke out, and the hotel was extremely loud from 2:30
am until 5:00 am. The police were called but things were not handle in a timely manner. We spent far too much on a hotel when we got almost no sleep and had to be in a meeting all day the next day that was being held in the same hotel.”

Apr 15, 2009 by from Hamden,CT
Overall Rating: 10

• Friendly staff. We landed at 2:00 am and were greeted with smile and also were alloted preferred rooms.
• None.

“Friendly staff. Spacious rooms. Restrooms were compact though. Overall a good place to stay when you are out vacationing or on business. Plenty of shopping and dining options nearby.”

Apr 8, 2009 by Theresa from Danville,VA
Overall Rating: 9

• Very comfy bed.
• AC/heat.

“This is a convenient place to stay if you need to go downtown or the West End.”

Mar 25, 2009 by Richard from Elizabeth City,NC
Overall Rating: 8

• It was clean and away from the hustle and bustle of downtown.
• I called the property to get directions and was hung up on 10 times never got through. Floor plan layout was confusing.

“ Very nice and clean property. Well appointed rooms. Good location off Interstate. Was short staffed the night I spent. There were a lot of soccer families staying and they were loud and out of control. ”

Mar 14, 2009 by Ron from Williamsburg,VA
Overall Rating: 8

• Greeting by the staff, professional yet cordial and accommodating.
• Little, but the breakfast staff seemed to be very inexperienced and got orders wrong.

“Good value for the price, well situated for business.”

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Amenities at Sheraton Richmond West Hotel, Richmond

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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