Suburban Extended Stay Richmond

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May 7, 2008 by Mark from Metairie, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Shower was awesome.

“An ok place to stay! Shower is awesome!”

Jan 23, 2008 by Ellyn from Raritan, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• I liked the mini kitchen.
• I did not like having to go to the first floor for ice.

“The room was clean and reasonably attractive. I did not like the lack of convenience in loading/unloading and getting facilities like ice.”

Mar 18, 2007 by Robert from Williamson, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[5]

• Just a place to sleep.

“Hard to find to far back in no place.”

Dec 24, 2005 by Michael from Ronceverte, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good, clean, quiet, friendly, efficient, simple hotel.
• No ice machine on 2nd floor.

“Good, clean efficient friendly not fancy but all I need in a hotel is a clean comfortable bed and a clean hot shower.”

Oct 28, 2005 by Robert from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, convenient, well laid out, well stocked.
• Office hard to find, locked.

“The desk was very helpful, the facilities clean and excellent, I enjoyed my stay.”

Oct 26, 2005 by Arlene from Landisville, PA
Overall Rating: 1
Staff:[1] • Location:[1]

• Absolutely nothing.
• The staff was not available at all during the night. Therefore, it was unsafe.

“No one answered the phone to give me directions for over three hours in the middle of the night, they never did answer let alone be present to check me in. I ended up staying at a different hotel. Clearly, I am disappointed and angry.”

Aug 7, 2005 by Michael from Ronceverte, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Nice hotel for a one star hotel. Has very thing a person needs for for a good nights rest.”

Jul 27, 2005 by Mia from Woodside, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[10] • Location:[9]

• It was near several restaurants and conveniences.
• Strange smell, extended stay feel.

“Because of the strange smell and vibe we didn't actually stay the night. However, the front desk guy was friendly and all seemed clean in spite of the odd smell. This place was definitely for the traveler on an economy budget with few other choices. The longer term residents sitting out front just made the place seem undesirable.”

Jul 23, 2005 by Jessica from West Liberty, KY
Overall Rating: 7
Cleanliness:[5] • Staff:[3] • Location:[6]

• The price was low.
• The most limited amenities I have ever seen.

“The staff was unhelpful and not friendly. They refused my request of one additional pillow. Had I been staying more than one night, I would have been very disappointed. Towels are only replaced ONCE per week, and there is a $1 charge if you want to exchange them one extra time, which is all you're allowed. I would recommend other budget chains, like Motel 6 or Econolodge over this one every time.”

Jul 1, 2005 by Middy from Hampton, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Rooms were clean
• Room Keys did not always work correctly

“This spot is okay for a one star hotel.”

Jun 1, 2005 by Todd from Farmington, NM
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[10]

• Location was good, with high quanitity of restaurants in area.
• The ants, the odor, the overly soft bed.

“The location of the hotel was good with a great selection of restaurants to choose from in the area. The overall cleanliness of the hotel was poor at best. The bathroom was dirty with hair and filth left on the toilet from the previous person. The ants that were also occupying my room were not welcome. I was not happy with this hotel.”

May 26, 2005 by Tina from Palestine, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[5]

• the service is nice the people working there are really nice
• the bathroom door didnt shut the refregirator didnt work

“when i stayed there in march everything was nice i couldnt wait to go back in may.I was disappointed this time the bathroom door wouldn't shut the refregirator wasnt working.”