Best Western Governors Inn Motel

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User Reviews for Best Western Governors Inn Motel, Richmond

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Oct 18, 2008 by Ashley
Overall Rating: 8

• The room was very spacious and I loved the decor, it wasn't old fashioned.
• The breakfast was not very good.

“I was quite surprised when we walked into our room. It was fairly spacious and well maintained. I loved the decor and look to the room and hotel itself. I was not old fashioned and out of date except the blow-dryer was something out of the seventies! Overall it was a good experience.”

Aug 15, 2008 by Melanie from Westminster, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was beautiful, clean and comfortable.
• The hair dryers were the worse I have ever seen!

“The hotel is beautiful inside and out, but the hallways could use updating. The staff was friendly and the room was clean and very comfortable. One complaint - the hair dryers looked like something from the 50's and they did not dry your hair, but the handle got very hot.”

Mar 28, 2008 by Greg from Kinsman, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• It was very clean both inside and out.
• Had the same food at Breakfast both Sun/Mon.

“I took a business card when I left, as I'll stay here again the next time I visit Richmond. It had very clean rooms.”

Apr 19, 2007 by Colleen from Augusta, ME
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Nice, clean room.
• Currently under renovations, card key systems for buildings don¿t work.

“This hotel is located about 18 miles from the airport. Not what I would consider in the vicinity of the airport. The Midlothian turnpike area is however a great place if you like to shop. Many malls and restaurants are located on the same road as the hotel.”

Mar 28, 2007 by L from Florida
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Location.
• Everything!

“Worst hotel I¿ve ever stayed in. Came in early evening on a cold rainy night. Night person reluctantly moved us across the hall due to teenagers banging on the walls of the stairs. When returning from dinner, our bed was mysteriously drenched to the mattress in one large spot. Night clerk refused to bring us another mattress and actually laughed about it. She refused to contact management for us (said there was no contact #). We told the clerk that we would put linens in hallway and to bring us fresh ones as we would flip over the mattress. When we flipped over the mattress, we saw what appeared to us to be dried feces and also urine stains on mattress corner and along one side quite a ways. Since the night person was no help, we called the best western headquarters and received no resolve that night. There was no way we were going to stay there. The night clerk finally brought linens as we were packing to leave. We showed her the disgusting mattress with no response. Since leaving Virginia there has been some contact with best western due to our efforts. They have denied the 'feces' stain stating that 'it's just a burn' but I¿ve never seen a burn look like that. The only compensation we've been offered (after we argued for it) is a BW debit card for under $100 to reimburse for the competitor's room that we went to on that late cold rainy night. If staying there, check your mattress before you sleep!”

Mar 27, 2007 by Karen from River Falls, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean and comfortable.
• We had trouble finding it from the Richmond Int'l. Airport.

“Very attractive building and grounds. The beds were comfortable and we enjoyed the complimentary continental breakfast. The price was very fair.”

Oct 19, 2006 by Christina from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location - close to my friend's house and restaurants.
• Could have been more romantic. Did not like window view.

“I had a very pleasurable experience into his hotel. I would recommend. I am a stickler on bathrooms, and my bathroom was spotless and my blankets smelled fresh.”

1 of 1 people found this review helpful.

Amenities at Best Western Governors Inn Motel, Richmond

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Safe Deposit Box Shops/Commercial Services Television with Cable

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