Amerisuites Richmond Glen Allen

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User Reviews for Amerisuites Richmond Glen Allen, Glen Allen

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Nov 16, 2009 by Susan from Tulsa,OK
Overall Rating: 10

• Large and
  comfortable rooms.
• Nothing.

“Very good customer service, and helpful front desk staff. Clean and large rooms.”

Oct 29, 2009 by Timothy from Covington,VA
Overall Rating: 8

• Liked the renovated room and flat screen TV.

“I tried to check in at 545 pm. The rooms were not ready and it took 30 minutes to get into a room. Checkout is at 11 or 12, the rooms should be ready when people get there at almost 6 pm. The last thing you want to do is wait in a lobby after traveling.”

Oct 28, 2009 by Karen from Potomac,MD
Overall Rating: 8

• Wonderfully large rooms with modern amenities.
• No complaints.

“This hotel was a steal and best deal we've gotten in a long time. It was modern, clean, had a convenient location and the room were very large. Great for family or leisure travel. Free continental breakfast, self-check in and free Wi-Fi are all bonuses. Will definitely stay again.”

Oct 19, 2009 by Sue from Erie,PA
Overall Rating: 9

“This was my first experience with Hyatt. I was impressed with the room and staff and would certainly choose a Hyatt again based on my stay at this hotel.”

Oct 5, 2009 by L from Annapolis,MD
Overall Rating: 8

• Staff, cleanliness and room size were very good.
• The bathtub flooring was like a trampoline, very dangerous.

“Hotel was clean, the staff were friendly and helpful and the room size was more than adequate.”

Sep 22, 2009 by Janice from Raleigh,NC
Overall Rating: 9

• Room arrangement was with living area and bedroom area was excellent.
• Room air conditioner was noisy.

“Upscale hotel with attentive and friendly staff.”

Sep 8, 2009 by Deborah from Troy,VA
Overall Rating: 10

• Clean, upscale, big room with refrigerator, comfy and well-priced.
• I didn't like not being able to hear the news on TV in the public spaces, they were all mute.

“Great place to stay when comfort, style and economy are in order. I will look for Hyatt Place's wherever I go from now on.”

Aug 27, 2009 by Tefera from Clarksburg,MD
Overall Rating: 10

“The hotel is clean the staff is very freindly. It was beyond my expectaion. am very satfsied.”

Jun 16, 2009 by Wayne from Malvern,AR
Overall Rating: 10

• Room size and comfort.
• Poor signage.

“Great hotel but hard to find.”

May 23, 2009 by Brenda from Bellefontaine,OH
Overall Rating: 10

• The room was beautiful and very spacious.

“We absolutely loved this hotel. The moment we walked into the lobby, there was a clean, homey fragrance that smelled wonderful. There was Starbucks coffee and cookies available to buy at the front desk area. Our room was like a suite with a big screen TV.”

May 13, 2009 by Michael from Pulaski,NY

• Well decorated.
• Could use larger showers.

“I would use again.”

May 13, 2009 by Lianne Ruby from London,Canada
Overall Rating: 9

“Excellent location could be used for family or business. Had a fridge sitting area as well as 2 double beds. The big screen TV was a big hit.”

Apr 10, 2009 by Jane from Hiram,GA
Overall Rating: 8

• The layout of the room was nice, suite style with lots of space.
• They did not have a vending machine, yet they did provide snacks at the front desk 24 hours.

“The hotel was very nice and clean. The rooms have all you need with pull out couch, large bed, large screen TV and WiFi.”

Apr 9, 2009 by Claudia from Atlanta,GA
Overall Rating: 8

• nice complimentary continental buffet breakfast
• excessive hold placed on credit card for incidentals

“I liked the location of the hotel, but did not consider this to be a 3-star hotel. (Just because it is a Hyatt does not mean it is a 3-star.) I considered it to be a 2.5-star. The staff was very helpful, but when I checked in initially, my card was not swiped for incidentals, but when I extended my stay, they insisted they had to swipe the card, and put a whopping $74.72 hold on my card! I consider this excessive. I also kept finding strands of hair in the room around the sink and in the tub. This was there when we arrived and seemed to be blonde hair. (We have black hair, so it could not have been ours.) Another concern I had with the staff was the fact that they provided inaccurate directions for connecting to the internet. Luckily, I am an IT professional and was able to adjust my laptop settings to connect. However, basic knowledge of how it works should be required of all staff, rather than having them tell people, "a window should come up for you to log in". (I also had to change my boyfriend's laptop settings to pick up the network, so it was isolated to my machine.)...Aside from all of this, the room was very comfortable, and we enjoyed our stay. We even extended our stay. However, I do feel there are some key areas to be worked on at this location.”

Mar 16, 2009 by Harmon from Dallas,PA
Overall Rating: 10

• Very clean and well laid-out.

“Large LCD TV, refrigerator, pull out sofa bed.”

Nov 12, 2008 by Bonnie from Garner,NC
Overall Rating: 10

“The hotel's location was a bit confusing with a maze of parking lots from adjacent buildings but once found, it proved to be an absolute treasure. The hotel is modern and artistically furnished. The room was spacious with a European sense of best management of space. I would recommend this hotel to anyone who travels often and wants to be able to relax between events and business meetings.”

Oct 12, 2008 by Mimi
Overall Rating: 6

• Fridge in room and good location.
• Small room; small bathroom and sink was separate from bathroom.

“I was not thrilled with the hotel
but we were quite disappointed that the outdoor pool was closed.”

Aug 8, 2008 by Cj from Portsmouth, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Amenities were awesome and staff was very friendly!
• Elevator walls were coming down.

“This is a great hotel.”

Jul 3, 2008 by Eric from Gainesville, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Newly remodeled. Staff was friendly. Big TV in room.
• Room was very musty and smelling for some reason.

“I have stayed at Hyatt places before and this was very nice. But it was a remodeled Amerisuites that needed some attention to the little details here and there. Staff was very friendly. My room was very musty smelling for some reason. The flat panel TV in the room was worth it alone. It was very relaxing. I would stay here again for the price.”

Jun 28, 2008 by Pam from Darlington, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel was a very nice hotel. I would recommend this to anyone.
• There was nothing that we did not like about the hotel.

“This was a very nice hotel. I would recommend this to anyone. I would be staying at one of the hotels again.”

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Amenities at Amerisuites Richmond Glen Allen, Glen Allen

AM/FM Alarm Clock Business Center Coffee Maker in Room Fitness Center or Spa Free Parking Hairdryers Available

Handicapped Rooms/Facilities Meeting/Banquet Facilities No Smoking Rooms/Facilities Pool Safe Deposit Box

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