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Clarion Hotel Riverside
120 Main Street East,
Rochester, NY
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5] Based on 406 user ratings |
Jan 13, 2010 by
Rachel from Oneonta,NY
Overall Rating: 9
“Great place to stay especially for Rochester Knighthawks games! Walking distance to the Blue Cross Arena.”
Oct 28, 2009 by
John from Olean,NY
Overall Rating: 9
“Very nice accommodations and service. A good value. I would definitely stay again.”
Aug 19, 2009 by
Sherry from Guelph,Canada
Overall Rating: 6
“The room was nice and the beds comfortable. However, consierge didn't answer the phone nor did the front desk. This hotel seemed to exist in absence of personnel. If you couldn't get your needs met by yourself, you were out of luck. This was in the context of a mission statement that stated that if they didn't fix your problem your stay was free....wouldn't go back.”
Jul 17, 2009 by
Barbara from Monsey,NY
Overall Rating: 10
“The hotel was perfect and we would go back. The staff was very nice and helpful. The rooms were clean large and comfortable.”
Jul 8, 2009 by
Colleen from Watertown,NY
Overall Rating: 7
“Overall it was nice, but, the room was not as clean as I would have liked. The staff was friendly and the price was right.”
May 26, 2009 by
Krishel from Opalocka,FL
Overall Rating: 9
“Even though my family could be demanding, they were able to place us all on the same floor, which made our stay very convenient. The hotel desk staff, helped us in more ways than I could appreciate. However, the parking at the hotel was difficult. They had numerous events which caused a tremendous amount of traffic into the hotel. We had to park on the roof in the rainy weather. Overall, I enjoyed the friendliness of the staff and the price was fantastic.”
Apr 22, 2009 by
Cetremia from Florence,SC
Overall Rating: 10
“This hotel was clean and the people were very friendly.”
Jan 27, 2009 by
Larry from Hopkinton,NH
Overall Rating: 7
“The hotel is centrally located to downtown Rochester. Only a few short blocks to the Eastman Theater. The rooms were clean and nicely furnished. A very nice value for the money.”
Nov 6, 2008 by
Willie
Overall Rating: 10
“This was a great hotel to stay at. My only low point was the in room coffee. They have mini fridges in the rooms so why not give real creamers instead of the powered stuff. Other than that it was an awesome place to stay.”
Nov 5, 2008 by
Renee
Overall Rating: 7
“Overall it was an ok stay. Our only beef was that there was a lot of noise both from the hall and from the rooms next door that seeped into the room. A bunch of teenagers having a party in one room kept us up for a while. Walls not insulated well for sound. Crying baby in the other room. Noise from across the hall too.”
Nov 1, 2008 by
anitha
Overall Rating: 8
“This hotel is excellent. The downtown location was very tough and there is no parking for free. I had to pay money to park.”
Oct 23, 2008 by
Bryan
Overall Rating: 7
“A basic hotel conveniently located downtown near the convention center. Our room was adequate and fairly spacious. A combination heat and AC unit along with "thin walls" allowed for a bit more noise than one would like. The hotel could use a bit of maintenance, but was not in disrepair. The on site restaurant is dirty with poor service that better serves as a bar in the evening.
”
Oct 21, 2008 by
Judy
Overall Rating: 9
“Nice stay, it was short for us we have to leave very early the next day. Will look into again if in the
area.
”
Oct 8, 2008 by
Melissa
Overall Rating: 5
“Looks nice, but doesn't live up to price. Business center didn't work, request to have someone look into it went seemingly unnoticed. Restaurant may or may not have been open at dinner hour on a Saturday, couldn't find staff to ask them. Not worth the money they charge.”
Sep 13, 2008 by
Annette from Rochester, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Nice hotel, The customer service was great, also the maid services was great! Parking was just too much!”
Sep 10, 2008 by
Betty from Springfield, OR
Overall Rating: 4
Cleanliness:[2] •
Staff:[7] •
Location:[8]
“NA.”
Sep 3, 2008 by
Ram from Thorndale, PA
Overall Rating: 8
Cleanliness:[9] •
Staff:[8] •
Location:[9]
“No free parking. Overall pretty good and economical.”
Aug 30, 2008 by
Li from Pittsford, NY
Overall Rating: 7
Cleanliness:[7] •
Staff:[9] •
Location:[5]
“The hotel staff are very friendly, and convenient location, but hotel needs some updates.”
Aug 29, 2008 by
Colleen from North Adams, MA
Overall Rating: 8
Cleanliness:[8] •
Staff:[7] •
Location:[8]
“I've stayed at this property more than once and like it because it's comfortable and its downtown location is accessible, though it's surrounding area only a couple of blocks away is questionable. The downside of this property is that parking isn't easy--there isn't any elevator from the upper tiers of the garage and the overflow parking is more than a block away. There is no food service, restaurant or room-service, available after 9 pm; you are handed an area map with listings.”
Aug 27, 2008 by
Tommy from Syracuse, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[7] •
Location:[10]
“It is easy access to the hotel from downtown Rochester. The under ground parking lot was clean and efficient for entering the hotel. I was on the 7th floor so it gave me a great overview of the city from my room.”
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