Clarion Hotel Riverside

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User Reviews for Clarion Hotel Riverside, Rochester

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Sep 13, 2008 by Annette from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The refrigerator, and Microwave in room.
• Parking, you shouldn't have to pay for that.

“Nice hotel, The customer service was great, also the maid services was great! Parking was just too much!”

Sep 10, 2008 by Betty from Springfield, OR
Overall Rating: 4
Cleanliness:[2] • Staff:[7] • Location:[8]

• Not a thing.
• Was not Clean, Staff was not friendly. It smelled bad.

“NA.”

Sep 3, 2008 by Ram from Thorndale, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location.
• No free breakfast.

“No free parking. Overall pretty good and economical.”

Aug 30, 2008 by Li from Pittsford, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Hotel staff are very friendly.
• The hotel rooms are dated.

“The hotel staff are very friendly, and convenient location, but hotel needs some updates.”

Aug 29, 2008 by Colleen from North Adams, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Comfortable bed with mini-refrigerator and microwave; attractive decor.
• There is no elevator from the parking garage to the hotel lobby and no food is available after 9 pm.

“I've stayed at this property more than once and like it because it's comfortable and its downtown location is accessible, though it's surrounding area only a couple of blocks away is questionable. The downside of this property is that parking isn't easy--there isn't any elevator from the upper tiers of the garage and the overflow parking is more than a block away. There is no food service, restaurant or room-service, available after 9 pm; you are handed an area map with listings.”

Aug 27, 2008 by Tommy from Syracuse, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• I liked how easy it was to access the exercise room.
• Nothing.

“It is easy access to the hotel from downtown Rochester. The under ground parking lot was clean and efficient for entering the hotel. I was on the 7th floor so it gave me a great overview of the city from my room.”

Aug 1, 2008 by Joshua from West Portsmouth, OH
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• Close to Blue Cross Arena.
• Dumpy places around Rochester, NY1.

“The rooms and hotel was nice, but the rest of Rochester is starting off on a downward trend I suppose. Unless you leave the city to the outward malls. But it wasn't all bad. It had the Genesee waterfall.”

Jul 30, 2008 by Kevin from District Heights, MD
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[5]

• The room was nice and clean.
• The parking.

“The hotel staff was nice and the location to there Amtrak train was very convenient.”

Jun 9, 2008 by Deborah from Syracuse, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was easy to find and convenient to the convention center.
• I left a battery charger and batteries in the room and called to reclaim them within 8 hours and did not get them back.

“Nice, comfortable hotel.”

May 28, 2008 by Eric from Etobicoke, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Spacious room, HBO, fridge & microwave.
• Curtains worn, wallpaper peeling, plaster splattered.

“Luxurious looking lobby, friendly staff, very nice spacious room included fridge, microwave & HBO. Carpeting in hallways new, elevators old and slow, curtains and wallpaper in room showing signs of age. Parking an extra $5 plus tax per night.”

May 14, 2008 by Jane from Dundee, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Comfortable bed, restaurant on location.
• No free continental breakfast; pay to park.

“Good location, prices too high in restaurant for food served. Could hear noise in hall and adjoining rooms. Toilet very slow in flushing.”

May 13, 2008 by Nicholas from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The art, the atmosphere, the price!
• The bar and the garage.

“I bought this hotel for my business partners. They really enjoyed it. We're very surprised by the beds, the staff, the ambiance, the cleanliness, the service, and the location. Especially for such a low price. Can't wait to put someone up here again!”

May 10, 2008 by Hans from Derby, NY
Overall Rating: 3
Cleanliness:[7] • Staff:[4] • Location:[5]

• Good pub and restaurant.
• No parking security-had truck broken into.

“The hotel was fine. I've stayed here a few times before. My truck window was smashed and my satellite radio was stolen. The truck was in the hotel ramp on the main level. The booth for the only way in/out was unmanned. I am not pleased.”

Apr 23, 2008 by Rick from London, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location and clean.
• Room temperature a bit hard to get comfortable.

“Clean, bright and no surprises.”

Apr 22, 2008 by Holly from Boise, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Great view of the river.
• Could not get out on balcony, restaurant was not so good.

“Room was nice and comfortable. Staff was friendly. We had a great room with a view of the river. Downsides, the hotel restaurant was not very good, we had a balcony but could not go out onto it, and you have to pay for parking.”

Feb 13, 2008 by Hilary from Gloversville, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[7]

• Room was adequate.
• Staff /lack of breakfast.

“Hotel was fine. It is inconvenient to go out looking for breakfast before an early meeting.”

Dec 20, 2007 by Connie from Liverpool, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Helpful hotel staff.
• Terrible restaurant.

“People were friendly and helpful, from everyone who worked in every position. The only disappointment was the restaurant. Terrible, service, food, length of time waiting all the customers were unhappy many complaints. If the restaurant stays there without change I would not book that hotel again!”

Dec 15, 2007 by Linda from Rochester, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The comfort and elegance of the room was wonderful. It was a large room with very tasteful decor.
• The water pressure in the bathroom was not very good and toilet did not flush well.

“The room was tastefully decorated and the bed was extremely comfortably with nice cushy pillows. The sink in the bathroom was marble. There room had a comfortable chair and ottoman in it plus a desk and chair. There were plenty of outlets available and each lamp had an outlet in it's base. I would stay there again.”

Dec 15, 2007 by Assad from Richmond Hill, ON CA
Overall Rating: 5
Cleanliness:[1] • Staff:[7] • Location:[8]

• Friendly staff, polite.
• House keeping is not doing their job properly cleaning the room.

“Clarion hotel is alright for me to get sleep at night after work.”

Dec 3, 2007 by Charles from Socorro, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice.
• Parking.

“Nice place, about what you would expect.”

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Amenities at Clarion Hotel Riverside, Rochester

AM/FM Alarm Clock Business Center Coffee Maker in Room Continental Breakfast Desk with lamp Elevators Exercise Gym FEMA Approved Free Airport Shuttle Free Newspaper Gift Shop Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool High Speed Internet Access

In Room Movies Iron Laundry/Valet Services Microwave Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Refrigerator Restaurant Room Service Safe Smoke Detectors Television with Cable VIP Rooms/Services Wet Bar