Best Value Inn-Luray Caverns

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Jul 24, 2008 by Colette, T. from Powder Springs, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[6]

• The bathroom was a 1950's era in the shade of pink.
• The carpet was horrid, stains everywhere. Scary!

“When pulling up to the hotel it seemed ok, old but ok. The blue and white colors gave me a calm feeling.”

May 3, 2008 by Carroll from Seaford, DE
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• View and location.
• My room had no shower.

“I liked it a lot. Nice view, great location. The room was very comfortable and relaxing.”

Nov 27, 2007 by Joseph from Galloway, NJ
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[5]

• Accessibility to Shenandoah national park.
• Very old and ill informed staff.

“The staff seems not to understand the amenities in the room. They need to improve on the cleanliness in the rooms.”

Jul 25, 2007 by Brian from Norfolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They cleaned the rooms everyday.
• The beds were not very comfortable new beds would be nice.

“I would return to this hotel when I travel to the area again.”

Jul 5, 2007 by Linnea from Brewster, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, beautiful mountain views, adorable 50's style bathroom tile.
• View of tractor trailers not too far away.

“Great place to stay. Would definitely go back again. Excellent diner within walking distance. Beautiful mountains. Beautiful ride to the motel from Highway 81. Near picturesque, quaint Luray.”

Sep 12, 2006 by Tanya from Lorton, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Although the room, floors, and bedspreads were dirty, the sheets seemed clean.
• Smelly, dirty, overpriced, unpleasant. Misleading advertisements. Terrible value!

“Sept. 2007: $79 for a $30 room! This dingy, dilapidated non-smoking room smelled so strongly of stale cigarettes and mold that my husband & I aired it out for an hour upon our 10:00 pm arrival and again at 3:00 am for another hour when the smell awoke us. Dirty, torn bedspread. Unclean bathroom floor required shoes. I wish we'd had flip flops for the shower. Scratchiest towels & linens we'd ever experienced and I've spent 12 years living in developing countries and we have traveled extensively. Inedible "breakfast" consisted solely of old vending machine looking sugar buns and suspect oj. "View" was of a septic tank and narrow strip of grass. The hotel's business card calls it "Best Value Cardinal Inn" while people calls it the "Best Value Inn - Luray Caverns." Whatever the hotel's name is, it certainly is a 1 star, bottom of the barrel facility. What a bummer that we prepaid and it was so late when we arrived. I have successfully booked a dozen hotel stays over the web and blame this hotel owner for misrepresenting value and locking us into an unfair price. (BTW, I have never felt this negatively about a hotel experience and this is only time I have ever complained publicly about anything, much less that a hotel price was outrageously unfair.) While the owner apologized for the odor, she justified the price as what a customer gets by booking via the Internet!”

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