Courtyard by Marriott Charlottesville [Charlottesville, VA]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Charlottesville 2-star

638 Hillsdale Drive, Charlottesville, VA

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Charlottesville, Charlottesville

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 399 user ratings

Jan 24, 2010 by Berniece from Front Royal,VA
Overall Rating: 10 Overall user rating

  • Cleanliness of room, facility and friendliness of staff.

“ Very satisfied with everything. ”

Sep 8, 2009 by Ted from Advance,NC
Overall Rating: 6 Overall user rating

“I really don't think that this hotel met the standards of Courtyard at Marriott.”

Sep 2, 2009 by Tay from Casper,WY
Overall Rating: 1 Overall user rating

  • Would not give 2 beds just because booked through Priceline. Put in terrace level which is more like a basement. Room smelled moist and wet.

“Terrible hotel for Courtyard. Dirty room and hallways, and a rude staff. Hard to find location. Really disappointed. Have stayed at other Courtyards and this was a pit.”

Aug 20, 2009 by Patrick from Gloucester,VA
Overall Rating: 1 Overall user rating

  • Good staff.

“The only room available was a smoking room that smelled horrible. It took 20 minutes to wait for a parking spot to become available. As a paying customer that should be a guarantee.”

Aug 8, 2009 by Andy from Woodstock,VA
Overall user rating

“We mentioned to the staff that we were celebrating our 25th wedding anniversary and when we returned to the room later that evening we found a card and gift bag -- we really appreciate the thoughtfulness. However, while we were out we had received a call from one of our daughters, telling us she was in labor -- so we checked out immediately and made it to the hospital in time to witness the birth of our grandson! This was an anniversary to remember!”

Jul 15, 2009 by Kim from Charlotte,NC
Overall Rating: 9 Overall user rating

  • I liked that the hotel is completely non-smoking, it has new linens, and newly decorated rooms.
  • There was only one staircase and one elevator so we had to walk far to our room.

“This is a very pleasant hotel located on the main business route 29. It is about 3 miles from University of Virginia and downtown Charlottesville. The hotel is completely smoke-free and is very clean. It appeared to have new carpets, new furniture and new linens on the bed. The room was very spacious and also had a refrigerator. My infant daughter was with us and the hotel delivered a port-a-crib moments after we asked for it. The air conditioning was controlled by a thermostat in the room rather than one of those ancient, noise-making air conditioners. The upper level floors have a balcony as well. The pool is indoors and there is also a hot tub. The building is a big rectangle and in the center is a nicely landscaped courtyard that can be accessed through the pool area. The outside of the building is nothing special, but it is clean and pleasant overall. The only thing I didn't like about the hotel is that there is a staircase on one end by the lobby and an elevator on the other end, but since the hotel is very long you have to do a lot of walking if you are anywhere in the middle.”

Jul 4, 2009 by Sandra from Stephenson,VA
Overall Rating: 6 Overall user rating

  • The grounds were pretty and well maintained.
  • The towels were like sandpaper, no exhaust in the bathroom, room adequate, but not special.

“We always try to stay in Courtyard or Residence, but were disappointed in the quality of this particular hotel. It looked like they had purchased a cheaper hotel and put the Marriott name on it. The beds were nice - upgraded, with soft pillows. The towels were like sandpaper. Usual high quality was lacking. Service in the restaurant was terrible.”

Jun 17, 2009 by Evan Jane from Chevy Chase,MD
Overall Rating: 10 Overall user rating

  • Friendly staff, clean and lovely rooms and
    great breakfast.

“The Courtyard at Marriott in Charlottesville, Virginia is a lovely hotel. It is a few miles outside the historic downtown area, but an easy and quick drive. The rooms are very clean and comfortable. The property is meticulously maintained. There is a lovely indoor pool and Jacuzzi but I did not have my swimsuit! Staff is friendly, helpful and courteous. Totally recommend this place.”

Jun 5, 2009 by Virginia from Wyomissing,PA
Overall Rating: 8 Overall user rating

  • Clean, quiet and easy access to major roads.
  • No restaurants.

“We were very pleased with the hotel and our room. The room was clean and beds were very comfortable. The staff that we had contact with were all very friendly and courteous.”

May 26, 2009 by Christian from Annandale-On-Hudson,NY
Overall Rating: 8 Overall user rating

  • Very clean, fairly new, spacious rooms.
  • Quite far from downtown/university.

“Clean, fairly new hotel (completely non-smoking), off a business strip between airport and university (3 miles away, direct access). I had the smallest available room, but it was plenty large for me. Attractive interior, comfortable bed.”

Apr 28, 2009 by Tim from Greensboro,NC
Overall Rating: 8 Overall user rating

  • Cable TV on each workout machine.
  • Exercise room apparently allows kids under 18 un-supervised.

“They ought to think about adding another breakfast option for guests who only get 1 plate of food instead of assuming everyone will load up since you are at a all-you-can-eat buffet that doesn't have too many choices.”

Apr 18, 2009 by Linda from Neenah,WI
Overall Rating: 9 Overall user rating

  • Nice, clean laundry facility.
  • No free breakfast.

“Hotel was beautiful and quiet and clean. Beds were very comfortable. Pool area had poor lighting, poor acoustics and was loud. No free breakfast, but free coffee and tea and newspapers.”

Nov 18, 2008 by Joan from Danville,VA
Overall Rating: 9 Overall user rating

  • The cooked to order breakfast was excellent.
  • The business center's internet system was not user friendly.

“The hotel was extremely clean. The rooms were quite modern with an excellent desk. The front desk staff, namely, Mr. Wood, was always friendly and helpful.”

Oct 30, 2008 by Kami
Overall Rating: 8 Overall user rating

  • Free WiFi, business center, coffee & tea in lobby.

“Perfectly solid Courtyard. Nothing special about the room. I liked the coffee & tea in the lobby and it was free to print my boarding pass and other documents.”

Oct 1, 2008 by Randy
Overall Rating: 4 Overall user rating

  • Nothing special to justify price.
  • Very difficult to find, very small room for price, bathroom was not clean.

“Over priced.”

Aug 11, 2008 by Mario from Granville, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Two clean connected rooms.
  • Traffic noise.

“Excellent hotel for the casual business traveler or for when on vacation with the family. Staff was helpful and courteous.”

Jul 30, 2008 by Marcia from Leesburg, VA
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[8] • Location:[7]

  • The bed was comfortable.
  • The bathroom, I felt was dirty.

“It appeared that they redid the bedroom part of the room but the bathroom appeared to show his age and the bathroom floor was sticky. Also, I got stuck in a handicapped shower and the water went everywhere!”

Jul 29, 2008 by Jesse from Virginia Beach, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[5]

  • The staff was very friendly and very helpful!
  • The room was not as big as we thought it would be.

“The room was not as big as we were led to believe. There was no vent in the bathroom which I thought was very odd for the caliber of hotel it was. The staff was very helpful and friendly.”

Jul 26, 2008 by Mary from Kinston, NC
Overall Rating: 5 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and easy to get to.
  • The bed!

“Liked the hotel and staff but the bed was the worst. It sank in the middle and you could not turn over without feeling like you were going to fall off the side.”

Jul 19, 2008 by Bill from Clyde, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Cleanliness - staff was friendly.
  • Toilet was basically a hole in the floor - very low for seniors with no handrail.

“Grandparents with 2 small children made the room small. Entering the room, TV remote didn't work, but they fixed it quickly. Biggest & only hassle was the low toilet. Felt like it was 6" above the floor. As seniors, my wife & I had difficulty as there was no hand rail. Staff was very friendly & helpful. Clean throughout.”

Amenities at Courtyard by Marriott Charlottesville, Charlottesville

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Wake-up Service

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