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Courtyard by Marriott Charlottesville 2-star

638 Hillsdale Drive, Charlottesville, VA

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Charlottesville, Charlottesville

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 309 user ratings

May 26, 2008 by Jim from Bim, WV
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[7]

  • Clean, secure.
  • No phone book.

“Really comfortable clean beds with great pillows.”

Apr 6, 2008 by Tom from Mclean, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Great, friendly feel to the place.
  • Staff recommended an Italian restaurant for lunch that was only open for dinners.

“Very clean, attractive lobby. Room clean, very comfortable. Staff friendly, very, very helpful. Plenty of good places to eat nearby.”

Apr 6, 2008 by Wayne from Raleigh, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[9]

  • Convenient location for my work.
  • Night Auditor was Sleeping in Chair2 out of 3 nights stay at this hotel was Completely insensitive to being able to answer any questions.

“The Hotel is for the most part an enjoyable place to stay for the money! The Quality of this facility is excellent! I truly look forward to spending time at this facility while working in this area. With the Exception of the Night Auditor I consider the staff to be customer friendly!”

Apr 3, 2008 by Jack from Roaonoke, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great location.
  • Breakfast was not complimentary.

“One of the best values in the Charlottesville area, clean, centrally located and well maintained. Would stay there again and probably will.”

Apr 3, 2008 by Garry M. from Herndon, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable beds.
  • Hard towels in the bathroom.

“We like the hotel, it's location, the facilities and the friendliness of the staff.”

Mar 27, 2008 by M from Alexandria, VA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[6]

  • Fine for price and indoor pool
  • Felt dated and smelled stuffy. Hot tub did not work.

“Okay older style courtyard. Fine for short stay but nothing special.”

Mar 26, 2008 by Linda from Lake Ozark, MO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The General Manager was very friendly and helpful.
  • I liked it all.

“Very well maintained. Very comfortable.”

Mar 2, 2008 by Sarah from Williamsburg, VA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Staff was extremely pleasant and eager to please.
  • Room temperature was difficult to moderate.

“The Courtyard is a moderate level hotel, but the staff made me feel like I was at home. The front desk clerk at check-in was very friendly and funny and offered lots of local information in response to my inquiry. When I came down to the cafe a minute or two after "closing" looking for breakfast, the buffet food was dried out but I was still treated to excellent service. Every employee I came across in the halls said "hello".”

Feb 25, 2008 by Patricia from Elkins, WV
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Has indoor pool, nice lobby, coffee/tea 24/7.
  • The crispy sheets are over starched and make you itch.

“I been here numerous times and this is the first time I have had real trouble with the starch on the sheets. So much so I curled up in the chair instead, since I was developing a reaction to it. First place I have ever know to use this method to produce crisp light sheets. The Courtyard rooms are nice. The kids there obviously were having a great time though.”

Feb 20, 2008 by Laura from Roanoke, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Immaculately clean, VERY comfortable beds.
  • I would have liked a free takeaway breakfast.

“This hotel was exceptionally comfortable, in a great location and very good to work with. I would stay there again in a heartbeat.”

Feb 18, 2008 by Lisa from Prospect, VA
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • Quick check-in; check-out.
  • Only 1 trashcan; coffee maker dirty; very limited decorum.

“I expected more from the name Courtyard Marriott. While the furniture was nice, there were very limited decorum. There was no trashcan in the bathroom. The ambience was not up to what the name implies.”

Feb 17, 2008 by Bonnie from South Boston, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It is always a nice large room and the room is clean and comfortable.
  • Nothing.

“We stay in Charlottesville on the average of 30 days at least a year, we are always happy when we can get our room at this hotel.”

Feb 13, 2008 by Patricia from Elkins, WV
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Nice, relaxed, nice feeling, not hurried, green conscious.
  • No WiFi, Ethernet cord provided, is parking lot secure?

“This is my second visit. A larger double room has ample space, very nice decor, work and storage space. Ethernet is available and cord is supplied in room. A 12 check out time can if necessary be extended, latest to 2. Indoor pool and work out room, a lobby both for check in and elongated with gas fireplace in the middle, larger flat screen TV at other and a larger area for seating looks upon the inner courtyard, the business center is a curved open space with several computers available. A very nice space and quiet location but easy access to all of the shopping areas of 29, two blocks from 64 and a quick drive to the University. A great hotel for business and relaxation, for the family, or a romantic night or two. Quieter and more relaxed feel than the Doubletree. My favorite: the lobby area with the gas fireplace as a get away from your room (or kids) to work or just plain relax. Service is great, friendly, and the hotel is environmentally 'green' conscious. Coffee with liquid creamers available 24 hours in the lobby. Breakfast extra but served on location.”

Jan 28, 2008 by Brandon from Lincoln, NE
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Reasonably priced breakfast, super clean and professional staff.
  • It met all my expectations.

“This was a great hotel. Nice staff, clean and good location. If I was in the area I would definitely stay there again.”

Jan 23, 2008 by Brooke from Ashland, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Very clean.
  • No vent in bathroom.

“Very friendly, clean, easy to find.”

Jan 22, 2008 by Debi from Forest, VA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The room was well appointed.
  • The bed was too soft and uncomfortable.

“Overall good value for what I paid. We could only get 2 queens, not a king.”

Jan 17, 2008 by Ub from Tampa, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and free Internet.
  • Everything was fine.

“The hotel was clean and the room was spacious and the bed was comfortable.”

Jan 14, 2008 by Jinseok from San Diego, CA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Relatively cheap but terrific.
  • A bit of loudness from next door.

“Everything was fine, but there isn't sound proof. It was embarrassing to hear next door's activity while I was in the room with my family.”

Jan 13, 2008 by Evelyn from Charlottesville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The cleanliness, friendliness was the best experience.
  • There should have been copied directions to locate the room.

“This is a great hotel. I was pleasantly surprised. It was better than expected.”

Jan 11, 2008 by Patricia from Elkins, WV
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Lobby area beyond the hotel check in, relaxed atmosphere, very nice feeling to it.
  • No map in the booklet and this place needs one, pay extra for breakfast.

“One of my favorites. A very warm relaxed elegant place. While not huge, it has everything you want and need, and a very nice lobby with a gas fireplace, plenty of seating and Christmas tree (it was Christmas time of year). Breakfast is extra. Coffee, tea and liquid creamer available 24 hours. If you are traveling with older kids, you can escape to the lobby for reading, enjoying the fireplace or watching football on the big screen at the other end. Hotel personnel at nice happy and pleasant. In the room a single double bed and a fold out couch were excellent. Room service is provided by a off site location and can be billed to the room. It was fine. You don't have to use the lobby entrance as there are two entrances on each branch. My recommendation was to include a map of the hotel in the book. It has a neat pull out computer table and you have ethernet available, cord supplied in room. Location to University of VA is excellent as well as the shopping areas, RT 29, and 64.”

Amenities at Courtyard by Marriott Charlottesville, Charlottesville

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Wake-up Service
Hotel Representatives:

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