Holiday Inn Charlottesville-Monticello

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User Reviews for Holiday Inn Charlottesville-Monticello, Charlottesville

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Jan 2, 2010 by John from Barrie,Canada
Overall Rating: 4

• Helpful desk clerk.
• Bathroom was only okay.

“This is a two star hotel now not a 3 star. The elevators are dirty, the hall ways are dirty, the bathroom was somewhat clean, but not three star clean. Overall, it needs refreshing.”

Oct 20, 2009 by Rich from Coraopolis,PA
Overall Rating: 1

• The 10-15 bugs I had to kill every night!

“It wasn't worth the price I paid.”

Oct 4, 2009 by Maureen from Springfield,IL
Overall Rating: 4

• It was not very clean. Our room smelt as if it had been a smoking room and had been treated to a room freshener - a very chemical smell.

“A good location - 4 miles to Monticello and 3 miles to historic center. The restaurant and bar area are sad, in need of redecoration and the overall hotel and rooms are not very clean. With the exception of one evening receptionist, who recommended a restaurant, the staff was disinterested. As I left she didn't even ask if we had enjoyed our stay - I had to call her back and when I said the hotel room was not very clean she just shrugged.”

Aug 28, 2009 by Nancy from Orland Park,IL
Overall Rating: 6

• The desk personal knew who I was before I checked in.
• The air conditioner was not on in my room. It made it very damp and humid, even several hours after I turned the air conditioner on.

“This hotel was an easy off/on from I-64. The entrance was clean of debris. The lobby was not huge, but looked comfortable. The room was adequately furnished, although it looked dated. The room itself was clean. The air conditioner was turned off and the room was very damp. It took a long time for the humidity to dissipate. The air conditioning worked well, however. I did not use the restaurant. There was no free breakfast.”

Oct 25, 2008 by Rachel
Overall Rating: 8

• Liked the big window in the room and the comfortable bed.
• The wait in the restaurant was too long.

“The room was comfortable, the staff was friendly and polite, and the food in the restaurant was good. The only complaint was the wait in the restaurant. It seemed that there was only one cook, so, due to the long wait for my food to come, I ended up being late for a meeting the morning I checked out.”

Aug 15, 2008 by John from Chesapeake, VA
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location only.
• A smoking room. I hate smokers. Asked for another room-Double bed only.

“Good staff. Good location. Perhaps I did not understand that I must sleep in a double bed. I was very unhappy with the entire situation. I did not sleep the entire evening nor did my wife. I did not expect a smoking room. The original room smelled like an ashtray. Thanks.”

Aug 8, 2008 by Angela from Petersburg, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Hotel is convenient to the interstate and downtown Charlottesville, room was comfortable, had fridge/microwave, free wireless internet.
• The bed linens were clean but the pillows themselves needed to be cleaned, they had odors.

“This is an older hotel, however our room was comfortable and clean. The hotel is convenient to both the interstate and downtown Charlottesville.”

Aug 6, 2008 by Leon from Duluth, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room was clean with adequate space.
• The parking lot lighting is poor making me feel insecure.

“This is a family style hotel. The lobby has adequate space though not fancy. The room is clean with enough space. The employees are friendly. The only negative is that the parking lot lighting is poor making me feel insecure.”

Jul 30, 2008 by Marti from Forest, VA
Overall Rating: 8
Cleanliness:[4] • Staff:[8] • Location:[9]

• Nice bed & linens.
• Outdoor cleanliness was very poor. Guests were loitering & trash.

“The room itself was nice, but there were guests loitering outside and trash was left outside. The following morning trash was still there.”

Jul 30, 2008 by Jennie from Chesterfield, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Down comforters, upgraded shower curtain.
• Couch was hard and uncomfortable.

“The staff was very kind and attentive, we were upgraded to a suite, the rooms were newly renovated, the halls were hot with no AC, the pool was very old and in need of renovation, the location is perfect between the tourist sites and downtown.”

Jul 29, 2008 by Jim from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[4]

• The sign was easy to see from the highway.
• Smoky rooms, loud AC in need of repair.

“Do not choose this hotel. I was assigned a former smoking room that still reeked of smoke. Moreover, the AC unit howled and rattled all night.”

Jul 29, 2008 by Rich from Chillicothe, OH
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[9]

• Good location.

“The staff that checked me in was rude, unhelpful, and disrespectful. She was unwilling to consider my requests. The hotel location was good for our needs, and historic downtown Charlottesville was a wonderful surprise. I have been very disappointed in the service I have received at hotels. The price is good but I am questioning if it is worth being treated like a second class guest.”

Jul 14, 2008 by Barbara from Callao, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, comfortable, close to the highway, easy access.
• Exercise room was out of order; only one computer station for guest use.

“The Holiday Inn Charlottesville offers good value for the money: convenient, clean, friendly, and with an excellent restaurant.”

May 3, 2008 by Betty from Hampton, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice hotel and staff, close to Monticello! I'd go again!
• I would have liked to have had a fridge/micro in the room would have been perfect!

“The staff was very nice and the place was very clean. I wish it would've had a fridge or microwave in the room that would've made it perfect. The shower was wonderful loved the wallpaper. I'd go again in a minute!”

Apr 29, 2008 by Sara from Hunt Valley, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• The location was easy to find right off of I-64, and convenient to downtown Charlottesville and the University.
• The hotel only had a smoking room for us. I thought I had checked that we preferred a non-smoking room.

“The location is good, beds were decent and the bathrooms clean. Hot water was scarce in the morning, and other rooms had the same problem. The bath was dated and in poor repair, the shelf over the toilet had been damaged and was repaired with clear tape and foam! We were placed in a smoking room, which wasn't the end of the world even though we do not smoke, but our night clothes smelled like smoke when we got home, and we only spent 9 hours in the room. Because the hotel was totally full, they could not offer us another room. It was not the best Holiday Inn I've ever stayed in, but we were in town on a busy weekend, and I was thankful to have a room to go to which was near the University!”

Apr 29, 2008 by Rashida from Hampton, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, fluffy pillows, free wireless, beautiful bathrooms, comfy beds, friendly staff and peaceful night sleep.
• The housekeeping didnt run until about 1:30 in the p.m. Which I found odd and a little inconvenient.

“I was shocked, for a 2-2 1/2 star hotel I was expecting a mediocre night stay. I was pleasantly surprised. Room was very clean and spacious with a desk and a chair. The bathroom was just so sweet down to the aromatherapy soaps, (they werent great but they tried.) Breakfast was awesome and the restaurant was ok too. Im pretty snooty and I were impressed. Parking wasnt great after dark but overall I would definitely stay again.”

Apr 1, 2008 by Gloria from Huddleston, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It was quiet and clean.
• Only one elevator was working causing delays.

“Overall, the motel was clean, comfortable and in a good location. The staff was friendly and helpful.”

Mar 26, 2008 by Beverley from Shipman, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean, people were nice and food was great.
• Check in not until 4:00 needs to be a little earlier.

“Overall this was a great place. I got there at 2:00 to find out that the check in wasn't until 4 when the paper said 2, but the lady behind the desk was able to accommodate me and although I didn't get my king size bed, I still had a nice room.”

Oct 14, 2007 by Jennifer from Church Hill, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable beds & pillows. Quiet nights!
• Dining room was a little chilly. Carpet needed cleaning.

“Pleasantly surprised with the hotel restaurant - we thoroughly enjoyed our meals and the staff was excellent.”

Oct 5, 2007 by Chris from Frankford, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• I liked the quick check-in process and the cleanliness of the lobby and room.
• I thought the parking rather difficult to park a larger vehicle in.

“My overall experience was positive although the room that I was originally issued was occupied by someone else. The staff promptly gave me another room. The location just off I-64 was ideal and my stay was indeed enjoyable.”

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Amenities at Holiday Inn Charlottesville-Monticello, Charlottesville

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Kitchen Kitchenette Laundry/Valet Services Lounge Multilingual News Stand Outdoor Pool Parking Pets Allowed Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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