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Holiday Inn Charlottesville-Monticello
1200 5th Street Ext.,
Charlottesville, VA
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0] Based on 105 user ratings |
Oct 20, 2009 by
Rich from Coraopolis,PA
Overall Rating: 1
“It wasn't worth the price I paid.”
Oct 4, 2009 by
Maureen from Springfield,IL
Overall Rating: 4
“A good location - 4 miles to Monticello and 3 miles to historic center. The restaurant and bar area are sad, in need of redecoration and the overall hotel and rooms are not very clean. With the exception of one evening receptionist, who recommended a restaurant, the staff was disinterested. As I left she didn't even ask if we had enjoyed our stay - I had to call her back and when I said the hotel room was not very clean she just shrugged.”
Aug 28, 2009 by
Nancy from Orland Park,IL
Overall Rating: 6
“This hotel was an easy off/on from I-64. The entrance was clean of debris. The lobby was not huge, but looked comfortable. The room was adequately furnished, although it looked dated. The room itself was clean. The air conditioner was turned off and the room was very damp. It took a long time for the humidity to dissipate. The air conditioning worked well, however. I did not use the restaurant. There was no free breakfast.”
Oct 25, 2008 by
Rachel
Overall Rating: 8
“The room was comfortable, the staff was friendly and polite, and the food in the restaurant was good. The only complaint was the wait in the restaurant. It seemed that there was only one cook, so, due to the long wait for my food to come, I ended up being late for a meeting the morning I checked out.”
Aug 15, 2008 by
John from Chesapeake, VA
Overall Rating: 2
Cleanliness:[8] •
Staff:[7] •
Location:[9]
“Good staff. Good location. Perhaps I did not understand that I must sleep in a double bed. I was very unhappy with the entire situation. I did not sleep the entire evening nor did my wife. I did not expect a smoking room. The original room smelled like an ashtray. Thanks.”
Aug 8, 2008 by
Angela from Petersburg, VA
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[8]
“This is an older hotel, however our room was comfortable and clean. The hotel is convenient to both the interstate and downtown Charlottesville.”
Aug 6, 2008 by
Leon from Duluth, GA
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[7]
“This is a family style hotel. The lobby has adequate space though not fancy. The room is clean with enough space. The employees are friendly. The only negative is that the parking lot lighting is poor making me feel insecure.”
Jul 30, 2008 by
Marti from Forest, VA
Overall Rating: 8
Cleanliness:[4] •
Staff:[8] •
Location:[9]
“The room itself was nice, but there were guests loitering outside and trash was left outside. The following morning trash was still there.”
Jul 30, 2008 by
Jennie from Chesterfield, VA
Overall Rating: 8
Cleanliness:[7] •
Staff:[10] •
Location:[9]
“The staff was very kind and attentive, we were upgraded to a suite, the rooms were newly renovated, the halls were hot with no AC, the pool was very old and in need of renovation, the location is perfect between the tourist sites and downtown.”
Jul 29, 2008 by
Jim from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] •
Staff:[2] •
Location:[4]
“Do not choose this hotel. I was assigned a former smoking room that still reeked of smoke. Moreover, the AC unit howled and rattled all night.”
Jul 29, 2008 by
Rich from Chillicothe, OH
Overall Rating: 1
Cleanliness:[5] •
Staff:[1] •
Location:[9]
“The staff that checked me in was rude, unhelpful, and disrespectful. She was unwilling to consider my requests. The hotel location was good for our needs, and historic downtown Charlottesville was a wonderful surprise. I have been very disappointed in the service I have received at hotels. The price is good but I am questioning if it is worth being treated like a second class guest.”
Jul 14, 2008 by
Barbara from Callao, VA
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
“The Holiday Inn Charlottesville offers good value for the money: convenient, clean, friendly, and with an excellent restaurant.”
May 3, 2008 by
Betty from Hampton, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The staff was very nice and the place was very clean. I wish it would've had a fridge or microwave in the room that would've made it perfect. The shower was wonderful loved the wallpaper. I'd go again in a minute!”
Apr 29, 2008 by
Sara from Hunt Valley, MD
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“The location is good, beds were decent and the bathrooms clean. Hot water was scarce in the morning, and other rooms had the same problem. The bath was dated and in poor repair, the shelf over the toilet had been damaged and was repaired with clear tape and foam! We were placed in a smoking room, which wasn't the end of the world even though we do not smoke, but our night clothes smelled like smoke when we got home, and we only spent 9 hours in the room. Because the hotel was totally full, they could not offer us another room. It was not the best Holiday Inn I've ever stayed in, but we were in town on a busy weekend, and I was thankful to have a room to go to which was near the University!”
Apr 29, 2008 by
Rashida from Hampton, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I was shocked, for a 2-2 1/2 star hotel I was expecting a mediocre night stay. I was pleasantly surprised. Room was very clean and spacious with a desk and a chair. The bathroom was just so sweet down to the aromatherapy soaps, (they werent great but they tried.) Breakfast was awesome and the restaurant was ok too. Im pretty snooty and I were impressed. Parking wasnt great after dark but overall I would definitely stay again.”
Apr 1, 2008 by
Gloria from Huddleston, VA
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Overall, the motel was clean, comfortable and in a good location. The staff was friendly and helpful.”
Mar 26, 2008 by
Beverley from Shipman, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Overall this was a great place. I got there at 2:00 to find out that the check in wasn't until 4 when the paper said 2, but the lady behind the desk was able to accommodate me and although I didn't get my king size bed, I still had a nice room.”
Oct 14, 2007 by
Jennifer from Church Hill, TN
Overall Rating: 10
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“Pleasantly surprised with the hotel restaurant - we thoroughly enjoyed our meals and the staff was excellent.”
Oct 5, 2007 by
Chris from Frankford, WV
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[8]
“My overall experience was positive although the room that I was originally issued was occupied by someone else. The staff promptly gave me another room. The location just off I-64 was ideal and my stay was indeed enjoyable.”
Oct 3, 2007 by
Jim from Delray Beach, FL
Overall Rating: 3
Cleanliness:[2] •
Staff:[8] •
Location:[7]
“This is just a worn out older Holiday Inn. It would need to be completely renovated for us to stay there again.”
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