Sheraton Raleigh Capitol Center

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User Reviews for Sheraton Raleigh Capitol Center, Raleigh

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Dec 1, 2009 by Aimee from Wilmington,NC
Overall Rating: 3

• Great location in downtown Raleigh.
• Horrible plumbing.

“The Sheraton is obviously an older hotel in need of upgrading. The room was supposed to be non-smoking, but smelled as if it had been smoked in for years and only recently turned over to non-smoking. The plumbing was horrible - the toilet ran constantly and when flushed, the water would swirl for over a minute - very wasteful with water. There was no bathroom ventilation fan and the shower drain was clogged, so the tub took an hour to drain. At 7 am, we were awakened by children running up and down the hallway and adults yelling back and forth. The doors must have been paper-thin. Because of the noise, we were unable to get any rest. I would not recommend this hotel to anyone. One could get a nicer room at the Motel 6 and have a better chance getting some sleep.”

Sep 10, 2009 by Amanda from Clearwater,FL
Overall Rating: 8

• Very clean.
• Convenience store was not open entire weekend - no mini fridge.

“Hotel was under construction during visit. Restaurant were very expensive and both convenience stores were closed all weekend. There was no place to get a snack unless you left the hotel.”

Aug 3, 2009 by Paul from Yaphank,NY
Overall Rating: 7

• Quiet room.
• There was no hotel parking, use the public garage across the street from the hotel.

“Good business hotel, with good room amenities for business travel. Quiet, clean rooms.”

Jun 25, 2009 by Ed from Winston-Salem,NC
Overall Rating: 8

• Nice room decor.
• Paid for parking $12.

“Hotel was great, clean room and good bed.”

Jun 21, 2009 by Lynn from Rutherfordton,NC
Overall Rating: 10

• The hotel was very modern and clean. The staff members were very nice and helpful.
• Hot tub was not working.

“This is a very modern and clean hotel. The staff members were kind and helpful. I would stay in this hotel again and would recommend it highly.”

Jun 16, 2009 by Bill from Tucker,GA
Overall Rating: 2

• Room was clean.
• Far more expensive than I thought it would be.

“Located in mid town, only parking was the hotel garage and they charged us $12 to park overnight. Then when leaving there wasn't even an attendant to verify that we had paid anything, could have parked for free I guess but didn't know it when they collected the fee at check in.”

Jun 11, 2009 by Randall from Atlanta,GA
Overall Rating: 9

• My Priceline price.
• The room service and food was awful.

“Love the hotel. Would stay there again and again.”

Jun 11, 2009 by Sharon from Goodlettsville,TN
Overall Rating: 7

• $12.00 charge for parking per day.

“Parking was in a garage located across the street, not marked well, and a $12.00 per day charge was added to my bill.”

Feb 10, 2009 by Tommy from Hubert,NC
Overall Rating: 6

“The hotel was good overall however the fire alarm did go off at 4am for a false alarm. We were not happy about that. But the alarm did work that is for sure. The Light switch in the room we stayed in was crooked (not very appealing).”

Jan 6, 2009 by David from Ashland City,TN
Overall Rating: 9

• Room was plush and romantic; Workout facilities good.
• Internet was down the entire stay and staff didn't seem to care.

“Excellent hotel compared to other hotels of its rating. The room was plush and had a terrific view of the city's performance arts theater. I loved the HDTV. It was walking distance to lots of restaurants. The exercise facility was adequate enough to enjoy a good workout. I will most assuredly return to this hotel my next trip to Raleigh.”

Nov 20, 2008 by Lola from Fontana,CA
Overall Rating: 9

• The friendliness of the staff and the eagerness to assist me whenever possible.
• Can't say there was anthing that
  I didn't like.

“This hotel was very nice for the price and
I would recommend it to all my friends who might be visiting the area.”

Aug 12, 2008 by Janet S. from Northeast, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[1]

• Nothing.
• Had to pay to park $10 a day, nasty sheets, unchanged, mold in bathroom, dirty towels.

“The staff was very good about what they had to do to correct issues. They moved us to another room, but that too was not of a 4 star quality. We had to endure hearing some type of ringing all night while we tried to sleep I wish to never stay at this hotel again.”

Aug 6, 2008 by Toni from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[1]

• Fabulous people work there! Rooms are awesome!
• Breakfast buffet and the staff, not very nice at breakfast.

“Wonderful location and terrific everything!”

Jul 24, 2008 by Lisa from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendliness of everyone working there.
• When I checked in late I had to walk around building, not enough parking.

“Need more smoking areas for them. I don't like having to walk past smokers when I come in the building. I had room next to stairs, I smelled stinky smoke.”

Jul 9, 2008 by Scott from Pittsburgh, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[4]

• Not very much.
• Staff - internet - parking - restaurants.

“Checked in, staff was attempting to charge $25 to banking card due to their rules which is fine but explain first, don't just try to add. They charged $10.00 for parking garage when the garage directly next door was free and would not reimburse. Internet connection in room - but they charge you $10.00 a night - for what the connection ? Restaurants had horrible business hours. Pool and hot tub were very dirty as well as the entire pool area. I would not come back nor would I suggest that you do either. I am usually very easy to please - but this was bad !”

Jun 28, 2008 by Tonia H. from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is a wonderful location Downtown and comfortable.
• Hot tub/pool was so chlorinated we coughed for hours afterwards. The food was not at all tasty.

“This has all the amenities you could need. The beds are absolutely FABULOUS!”

Mar 23, 2008 by Kate from Baltimore, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Accommodating--they gave me a room with the view I wanted.
• Having to pay for wireless and parking is ridiculous and medieval. What is this, 1995?

“I was pleased with our room--it was comfortable and clean, and within walking distance of Glenwood and the Fayetteville Street Mall. However, the hotel annoyed me in a lot of ways, too: internet access was a drag ($10/day extra), parking was $10/day, and the outdoor construction woke me early in the morning. Overall, pretty unimpressive.”

Feb 6, 2008 by Tim from Four Oaks, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly & accommodating staff.
• The bathroom fan didn't work properly & was too noisy every time the light was turned on.

“Except for the bathroom fan problem, this hotel exceeded our expectations. The staff was very friendly & accommodating and our room was wonderful. We enjoyed our stay.”

Jan 11, 2008 by Mike from Caledon East, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very good Downtown location.
• No Shuttle or transportation options from the airport, other than taxi.

“Good value for money. Great Downtown location. There were no transportation options to get to the hotel from the airport other than a $40 taxi ride. Hotel was friendly and clean. Great area - no worries walking back to hotel at night. Note it is in the central Downtown area that is currently undergoing a major reconstruction uplift. Several streets and sidewalks in the area are closed to accommodate this. We did not notice much inconvenience from this, nor any overnight noise.”

Jul 31, 2007 by Dick from Williamsville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was big, the bed very comfortable and the desk good size.
• Walking to a really nice restaurant went throuh some seedy areas of town.

“From the hotel clerks to the bell man everyone was very nice and helpful. The lady who worked in the restaurant who was from NY about 26 years old was great. She got a sewing kit for my wife and was super friendly and a good waitress. If we stayed again we would stay here or in the suburbs for convenience.”

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Amenities at Sheraton Raleigh Capitol Center, Raleigh

24 Hour Front Desk Coffee Maker in Room Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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