Sheraton Raleigh Capitol Center

Photos of Sheraton Raleigh Capitol Center, Raleigh

• Add your own photo of Sheraton Raleigh Capitol Center

User Reviews for Sheraton Raleigh Capitol Center, Raleigh

• Add Your Own Review »

Aug 12, 2008 by Janet S. from Northeast, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[1]

• Nothing.
• Had to pay to park $10 a day, nasty sheets, unchanged, mold in bathroom, dirty towels.

“The staff was very good about what they had to do to correct issues. They moved us to another room, but that too was not of a 4 star quality. We had to endure hearing some type of ringing all night while we tried to sleep I wish to never stay at this hotel again.”

Aug 6, 2008 by Toni from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[1]

• Fabulous people work there! Rooms are awesome!
• Breakfast buffet and the staff, not very nice at breakfast.

“Wonderful location and terrific everything!”

Jul 24, 2008 by Lisa from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendliness of everyone working there.
• When I checked in late I had to walk around building, not enough parking.

“Need more smoking areas for them. I don't like having to walk past smokers when I come in the building. I had room next to stairs, I smelled stinky smoke.”

Jul 9, 2008 by Scott from Pittsburgh, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[4]

• Not very much.
• Staff - internet - parking - restaurants.

“Checked in, staff was attempting to charge $25 to banking card due to their rules which is fine but explain first, don't just try to add. They charged $10.00 for parking garage when the garage directly next door was free and would not reimburse. Internet connection in room - but they charge you $10.00 a night - for what the connection ? Restaurants had horrible business hours. Pool and hot tub were very dirty as well as the entire pool area. I would not come back nor would I suggest that you do either. I am usually very easy to please - but this was bad !”

Jun 28, 2008 by Tonia H. from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is a wonderful location Downtown and comfortable.
• Hot tub/pool was so chlorinated we coughed for hours afterwards. The food was not at all tasty.

“This has all the amenities you could need. The beds are absolutely FABULOUS!”

Mar 23, 2008 by Kate from Baltimore, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Accommodating--they gave me a room with the view I wanted.
• Having to pay for wireless and parking is ridiculous and medieval. What is this, 1995?

“I was pleased with our room--it was comfortable and clean, and within walking distance of Glenwood and the Fayetteville Street Mall. However, the hotel annoyed me in a lot of ways, too: internet access was a drag ($10/day extra), parking was $10/day, and the outdoor construction woke me early in the morning. Overall, pretty unimpressive.”

Feb 6, 2008 by Tim from Four Oaks, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly & accommodating staff.
• The bathroom fan didn't work properly & was too noisy every time the light was turned on.

“Except for the bathroom fan problem, this hotel exceeded our expectations. The staff was very friendly & accommodating and our room was wonderful. We enjoyed our stay.”

Jan 11, 2008 by Mike from Caledon East, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very good Downtown location.
• No Shuttle or transportation options from the airport, other than taxi.

“Good value for money. Great Downtown location. There were no transportation options to get to the hotel from the airport other than a $40 taxi ride. Hotel was friendly and clean. Great area - no worries walking back to hotel at night. Note it is in the central Downtown area that is currently undergoing a major reconstruction uplift. Several streets and sidewalks in the area are closed to accommodate this. We did not notice much inconvenience from this, nor any overnight noise.”

Jul 31, 2007 by Dick from Williamsville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was big, the bed very comfortable and the desk good size.
• Walking to a really nice restaurant went throuh some seedy areas of town.

“From the hotel clerks to the bell man everyone was very nice and helpful. The lady who worked in the restaurant who was from NY about 26 years old was great. She got a sewing kit for my wife and was super friendly and a good waitress. If we stayed again we would stay here or in the suburbs for convenience.”

Jun 18, 2007 by Mandy from Greenville, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Beautiful lobby and comfortable beds.
• No free parking at all!

“The hotel was clean and comfortable, and the staff was helpful. I was charged $10 for parking without my consent. I complained that I wasn't informed about this charge, and they took it off.”

Jun 13, 2007 by Nora from Zebulon, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room and beds were very comfy. The staff was nice and we were pleased.
• There were so many kids it was not very private or quiet in the common areas. We could not get a peaceful time at the pool.

“Overall the hotel was very nice. It was clean and comfy. Wish we had had more time there.”

Apr 21, 2007 by Jim from Monkton, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Staff was helpful.
• Overpriced.

“At the end of a dead end. Too much money for the value.”

Sep 27, 2006 by Mark from Wake Forest, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Overall we had a great experience.
• We were told the pool and hot tub were in working order. Upon arrival we were told the hot tub did not work.

“A good experience.”

Jun 26, 2006 by Tonya from Clendenin, WV
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Close to the City Marketplace.
• Noisy! Too much construction in the vicinity.

“This hotel is located in the middle of a construction area. It was very, very noisy. It took 45 to get a room service order. The cleaning staff did an inadequate job of cleaning our room.”

Jun 12, 2006 by Jeramy from West Chester, OH
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great price and location. Very clean.
• Lobby/Bar is too close to the rooms and open too late.

“Hotel was clean, friendly and very affordable. Had it not been for the ridiculous behavior in the lobby/bar at midnight, this would have been a very pleasant stay. Nearly half of the rooms in the hotel face the open lobby and bar area, which is open way too late. Once the drunks hit midnight they started playing loud music and had little concern or care for anyone that needed to sleep and get up early. After a call down to the desk I was assured the manager would take care of the problem. The noise calmed down about twenty-minutes later. Good for the manager! My complaint is focused on the hours of the bar considering the make-up of the hotel. I will not return.”

May 29, 2006 by Kim from New York City, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• The location is great for downtown activities; the staff was very nice.
• The hotel room was a bit run down and dirty (stained carpet and chips out of furniture).

“Nice location nice beds great location for downtown activities.”

May 29, 2006 by Mary from Keyport, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Everything met our expectations. The food in the breakfast buffet was great.
• Do not like idea of hotel trying to charge us $10 a day for parking Over.

“Overall, everything was great at this hotel.”

May 27, 2006 by Robert from East Windsor, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, location, location.
• Elevators locked.

“Location is perfect for walking downtown Raleigh night or day.”

May 22, 2006 by Robert from Asheville, NC
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[3]

• Lobby was ok.
• Pay parking and pay Internet, red brick building looks dated and dingy.

“$10 parking, no free Internet -- lots of construction around the hotel. Probably would elect to stay elsewhere next time.”

May 17, 2006 by Samantha from Silver Spring, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were extremely comfortable and clean with more than enough pillows which is rare.
• I did not like the fact that I was charged extra for parking and that the parking facility was across the street from the hotel with no security.

“Excellent location and friendly staff. The rooms were lovely and comfortable. Parking of vehicle was a little stressful and costly.”

• View All User Reviews

Amenities at Sheraton Raleigh Capitol Center, Raleigh

24 Hour Front Desk Coffee Maker in Room Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable VIP Rooms/Services