Holiday Inn Raleigh-Brownstone Downtown

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User Reviews for Holiday Inn Raleigh-Brownstone Downtown, Raleigh

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Nov 23, 2009 by Kim from Dallas,GA
Overall Rating: 9

• The gentleman at the front desk was extremely accomodating and polite.

“Pleased with the experience and would stay in the hotel again when in town.”

Sep 7, 2009 by Samuel from Columbia Heights,MN
Overall Rating: 9

• Right hotel for our trip to Raleigh, NC.
• Road construction at the time.

“Pracious, friendly staff.”

Aug 29, 2009 by wayne from Murfreesboro,TN
Overall Rating: 1

• it was easy to get to location was great
• the hot water did not work until the last day of my stay

“the hot water was out for the monday night that i checked in i was finally able to shave on thursday when i checked out”

Aug 29, 2009 by Jeff from Asheville,NC
Overall Rating: 8

• the desk clerk accomadated my need to be near an exit so I could load and unload my car conveinetly
• lots of maintenece issues in the room the sink leaked, there was a short in the desk lamp, a bulb was out of the light next to the chair

“along with the above concers of maintence there was also mildew on the tile in the shower and ther was remnants of garbage stuck on the wall above the trash can in the bathroom”

Aug 24, 2009 by Joe from Aiken,SC
Overall Rating: 5

• Condition, neighborhood, safety.

“Although located near NC State campus, this is not a 3 Star Hotel -not even close. The neighborhood does not appear to be safe at night and I questioned if I could safely park my car outside at night. Also, we had a third floor room but the sliding glass door had an additional latch to keep it shut and also a bar in the sliding door track to keep someone from opening it from the outside - note 3rd floor. Stay safely at this hotel at night is questionable.”

Aug 4, 2009 by Nitaya from Wendell,NC
Overall Rating: 8

• Housekeeping kept bagging on the door!

“I loved my experience, however housekeeping needs to be more considerate!”

Jul 11, 2009 by Pam from Charlotte,NC
Overall Rating: 9

• Proximity to NC State, clean, nice room & facilities.

“Stayed here to accompany my son for his 2-day NC State new student orientation. This hotel is extremely convenient to the campus. We paid an excellent price for a 3-star hotel and the hotel is definitely up to that rating. My youngest son traveled with us and enjoyed the pool.”

Jul 7, 2009 by Dex from Raeford,NC
Overall Rating: 8

• The bathroom and the balcony.
• The hard foam mattress.

“The Holiday Inn is an older hotel with a lot of potential but is showing it's age. There is no continental breakfast and the money they charge to bring your breakfast can best be used at the local Waffle House. The hard Comfort-Pedic foam mattress in the rooms should be replaced with nice Euro top mattresses. The bathroom was good and customer service was helpful.”

Jul 5, 2009 by Melissa from Charlotte,NC
Overall Rating: 8

• Great location with plenty of free parking.

“The hotel looked dated from the outside, so I didn't expect much. However, the property was clean and the staff friendly. The room was larger than most and the mattress very comfortable. I slept like a log!”

Jun 9, 2009 by Sandra from Rocky Mount,VA
Overall Rating: 8

• Comfortable and quiet for a hotel.

“We really enjoyed the hotel.”

May 20, 2009 by Michele from Mt Pleasant,SC
Overall Rating: 4

• Clean.
• Banging doors at 3 am for an hour plus.

“Party people should be roomed away from business travelers. I was awakened at 3 am by kids hanging in the hall and slamming doors. Hotel was clean, and sufficient but no fridge/micro.”

May 7, 2009 by Peter from Maggie Valley,NC
Overall Rating: 9

• Location.
• Pool was not open.

“Good location, close to NC State, close to shopping and interstate.”

Apr 30, 2009 by Tina from Lake View,SC
Overall Rating: 8

• Very clean.
• Mattress was not comfortable, noisy in the hallway at 4:00 a.m.

“Overall, the hotel was great. The staff was very pleasant and also helpful when finding directions.”

Mar 25, 2009 by Peter from Maggie Valley,NC
Overall Rating: 8

• Very good location.
• No free breakfast.

“Very good location, close to many things, nice rooms, all with balconies.”

Mar 24, 2009 by Cam from Vanceboro,NC
Overall Rating: 8

• Very comfortable beds.
• Needs an update bad!

“The beds were awesome and the room was clean. Not impressed to get a pounding at the door early in the morning and find it to be room service there to clean. Overall, it was a plenty good hotel.”

May 26, 2008 by Amy from Mooresville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Being so close to NC State. The staff (front desk, restaurant) was very nice.
• The bathtub was filthy!

“I didn't notice the bathtub being filthy until the morning. It was so obviously unclean (with visible dirt and hair in it) that I couldn't use it. The staff was very apologetic and spoke immediately to housekeeping. Still, an unclean, dirty tub kind of soured my whole impression of Brownstone.”

May 19, 2008 by Lawton from Columbia, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[9] • Location:[5]

• Check-out.
• A/C did not work.

“The "single pipe" A/C system did not cool any guest room sufficiently. Among other things, the sliding door to outside balcony was in disrepair.”

Apr 26, 2008 by Patricia from Maggie Valley, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean rooms, room service, convenient access to elevators and parking. Good internet access.

“Excellent for Raleigh business travelers.”

Nov 5, 2007 by Rich from Peoria, AZ
Overall Rating: 2
Staff:[3] • Location:[6]

• The restaurant staff was excellent.
• Not a very clean hotel.

“Tempur-Pedic mattress's were the only high point of the stay. The rooms were dated and not very clean especially around the patio doors. There was graffiti on the back of the curtains, cobwebs around the door frame and major construction outside that started at 6 am.”

Sep 15, 2007 by Patrick from Lawrencville, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I did not check into the hotel upon arrival and seeing what a dump it was.
• I did not check into the hotel upon arrival and seeing what a dump it was.

“After having stayed at the omni hotel in charlotte a true 3 star hotel and seeing what a dump this was I drove 45 miles out of my way to stay at a Marriott in Durham NC. Very disappointed.”

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Amenities at Holiday Inn Raleigh-Brownstone Downtown, Raleigh

24 Hour Front Desk AM/FM Alarm Clock Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Breakfast Buffet City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Down and Out Room Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Iron Laundry/Valet Services Lounge Multilingual Outdoor Pool Parking Pets Allowed Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Vending Machines Wake-up Service

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