Holiday Inn Crabtree

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User Reviews for Holiday Inn Crabtree, Raleigh

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Jul 2, 2008 by Carl from Lake Wylie, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• The friendly staff.
• Too old to be considered 3 stars.

“Not bad, friendly staff. A bit old and not modern for a 3 star hotel.”

Jun 1, 2008 by Gene from Raleigh, NC
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[7]

• Staff was very nice and friendly.
• Room had not been cleaned.

“The hotel is ok for business or a family trip but the main lobby elevator was out for my entire stay due to a water leak and the initial room I was assigned had not been cleaned. Thanks.”

May 22, 2008 by Maralee from Summerfield, FL
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[7]

• Convenient location.
• The elevator was not working, we had to use the service elevator. We moved to a handicap room which had no place in the bathroom to put toilet articles.

“I would not stay here again.”

May 22, 2008 by Audra from Hillsborough, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Well located to area needed to be.
• Needs a lot of updating, which they are working on.

“The hotel is located right across from Crabtree mall. Access is fair, if coming from west, must know the street to turn off from VS going down road and making u-turn. Located just off the interstate. The hotel needs some serious updating. The cleanliness was fine, but carpets are old. The sauna was out of order. The pool looked like it was in good shape and well maintained. The workout room looked good and seemed to be well maintained. The parking lots had some drainage issues, but seemed pretty fairly lit. I did not feel comfortable coming in the back entrance after dark, so I stayed to the front of the hotel. For our usage, it was fine, we did not need fancy. I did not feel that it would be in the 3-star range.”

May 21, 2008 by Rita from Bluffton, SC
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[8]

• Easy access to interstate.
• Dirty carpeting, 1 elevator out of order, ice machine out of order (had to go up 4 floors).

“Would not consider this a 3.5 star hotel. Needs a huge facelift and cleaning. Would not stay here again.”

May 1, 2008 by Susanne from Kinston, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenient location, near great shopping mall, easy to find.
• Kind of isolated from other businesses- felt a little uneasy get in late at night, but no suspicious activity noticed.

“The room was clean, the bed very comfortable, the curtains were excellent at blocking light; the staff was extremely prompt and attentive.”

Apr 30, 2008 by Colleen from Fort Mill, SC
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[7]

• Location.
• Hotel was dirty and not well kept.

“Very disappointed. Hotel hallways and carpets not clean, room was clean, but overall hotel didn't seem up to good standards - so much so, that we didn't even want to eat any food. Hotel only keeps ice machs. On 3 of its 9 floors, although it advertises ice machs. On every floor. Also 2 of those machs. Were not working! Although we were on the 2nd floor, we had to get ice from the 7th.”

Apr 28, 2008 by Arnie from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Like all.

“Great hotel experience at the Courtyard.”

Apr 24, 2008 by Basil from Raleigh, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Location.
• Old looking and depressing.

“Old, dark and depressing.”

Apr 24, 2008 by Jennifer from Martinsville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room, very clean.
• Not the hotels fault but it was hard to get to the parking lot from the main road.

“Large rooms with comfortable beds. It was very quiet.”

Apr 18, 2008 by Carla from Euclid, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[4]

• It was convenient to the airport.
• The condition of the bathroom. Room keys did not work.

“This hotel should not have been rated a 3 star we were unaware that it was under construction the bathroom was dirty, the toilet tank and lid fit improperly the bathroom door did not close all the way, every time we left the room the room key did not work so we had to go to the desk several times. I was not given a proper wake up call so that I could catch my flight and I could have missed it. When we first arrived the remote on the TV did not function. I never want to stay in this hotel again”

Apr 18, 2008 by Robert from Dover, PA
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[6]

• Not much will not hopefully stay there again.
• Old under construction dark and dingy.

“Was very upset that this hotel is rated the same as the Marriott next door.”

Apr 3, 2008 by Elvis from Greenville, SC
Overall Rating: 4
Cleanliness:[4] • Staff:[9] • Location:[6]

• The lobby area was very inviting and gives you a feeling of comfort.
• I did not believe I receive 3 star value here and thought I was overcharged.

“I would definitely rate the hotel as a 2.5 to 2.0 star hotel because of the location and look. The room itself had the look of low rated hotel however, the bed was quite comfortable.”

Apr 3, 2008 by Anna from Asheville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very friendly, as always.
• The bath part of the shower was kind of broken, made it extra slippery.

“Safe, convenient, spacious, clean, friendly staff. I get the same hotel and by now I can say that holiday inn on Highwood's blvd has been very consistent with their services.”

Mar 31, 2008 by Wendy from Graham, NC
Overall Rating: 1
Cleanliness:[2] • Staff:[5] • Location:[6]

• Location.
• Room/hotel very rundown.

“Location was a plus, close to shopping. However area surrounding hotel had several transient people roaming the road into the hotel. Room and hotel were rundown. The shower and the sink would not drain, furnishing much worn. TV was very old and reception was awful.”

Mar 30, 2008 by Shaquana from Mooresville, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• Despite going through a few room changes at first they were very helpful and nice about the situation.

“The hotel is nice despite the fact that it is under construction to better serve its clients.”

Feb 27, 2008 by Robin from San Jose, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[8]

• Free parking, free internet
• This hotel is under renovation as of February 20 2008.

“This is a very bad place to stay as it is undergoing renovations.”

Feb 19, 2008 by Robin from Kansas City, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenience.
• Construction above us started too early in the am.

“We can appreciate that this hotel was under renovations , but they were way under construction and I believe the hotel could have made better concessions. Would we stay there again? maybe, by then the renovations should be complete. The staff was very nice and it is in a great location.”

Feb 17, 2008 by Robin from San Jose, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• Undergoing construction --STAY AWAY until at least fall 2008.
• Undergoing construction --STAY AWAY until at least fall 2008.

“This hotel is under construction. Holiday inn needs to let people know about this before booking. It is a disaster in there.”

Feb 14, 2008 by April from Winston Salem, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Was clean and staff was very friendly.
• Was under construction. Our toilet ran the entire stay.

“The Holiday Inn is an older hotel, but is very nice for its age. Our room was beautiful and clean, everything was perfect until the toilet let us know that it was going to be the center of attention. I notified the desk that the toilet was running, but it didn't get repaired over the two nights my husband and I were there. I didn't want to switch rooms b/c I didn't won't to move all of our things, so it isn't the entire hotel's fault. Overall the stay was very nice and I would go back.”

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Amenities at Holiday Inn Crabtree, Raleigh

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service