Residence Inn Raleigh Crabtree [Raleigh, NC]- Hotel Reviews - MyTravelGuide.com


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Photo of Residence Inn By Marriott Raleigh Crabtree

Residence Inn Raleigh Crabtree 2-star

2200 Summit Park Ln, Raleigh, NC

The Residence Inn Crabtree is located in beautiful Crabtree Valley adjacent to the area's finest shopping.[more]

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User Reviews for Residence Inn Raleigh Crabtree, Raleigh

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 87 user ratings

Oct 7, 2008 by Patty
Overall Rating: 3 Overall user rating

  • People were friendly.

“Did not meet a 3 star expectation. No mic, refridg and ice machine on our floor. No breakfast in the morning.”

Aug 17, 2008 by Mark from Wilmington, NC
Overall Rating: 8 Overall user rating
Cleanliness:[6] • Staff:[9] • Location:[9]

  • Location.
  • Under construction; one elevator working.

“It is a nice facility, just a little bit inconvenient. It will be nice when completed.”

Aug 3, 2008 by Ted from Davidson, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Excellent price, outstanding hot breakfast.
  • Unable to get room with 2 beds, had to sleep on pullout.

“This residence inn is conveniently located close to Crabtree Valley mall. The hotel is going through a bit of renovation but nothing of concern. The hotel is very clean and seems quiet. The only downside is that a large percentage of the rooms seem to be queen bed and pullout sofa rather than 2 beds.”

Aug 3, 2008 by Derek from Sterling Heights, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Excellent room, very large, newly remodeled, excellent bed.
  • Lobby was being remodeled during our stay.

“This hotel exceeded my expectations. The room was very large with a 3/4 refrigerator, microwave, range, dishwasher, and sink. The bed was very comfortable. The room was exceptionally clean, as this was inconsistent from any other "extended stay" style hotel I have ever visited. I would highly recommend staying here.”

Jul 29, 2008 by Betty from Alton, VA
Overall Rating: 10 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Like the space in the room. Very clean.
  • No complaints.

“Enjoyed my stay. Nice balcony room. Quite. Nice sit-up.”

Apr 25, 2008 by Lee from Irvine, CA
Overall Rating: 4 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free breakfast everyday.
  • Overbooked, renovation, no heat in first room.

“During our one week stay we were out all day so we missed any noise or disruption due to renovation. Overbooked so they put us up the first night at another hotel across the street. Second night there was no heat, third night they moved us to another room. The big benefit to staying here was the accommodating and friendly staff, a good free breakfast everyday and dinner and drinks saved us a ton of money. You can't beat the location!”

Nov 29, 2007 by Julie from Sevierville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfort with nice little kitchen and a cozy sofa with a beautiful view of trees.
  • Wish there was a fireplace in the room.

“My daughter and I loved the room. It was comfortable, nice, clean, and upscale with space. We didn't run into each other except when we both were drying our hair. My daughter loved it. The staff was awesome. I would highly recommend the hotel. Right near the mall was an extra plus.”

Oct 26, 2007 by Eric from Bassett, VA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[6]

  • Good selection of breakfast items.
  • Residence inns are not like most Marriott properties.

“Staff was friendly, location was a little difficult to navigate, but was centrally located in the city. Room was nice, but had some minor problems, nothing significant enough to mention. Residence inn's are not typical Marriott properties, geared more for extended stay travelers, but again when every other property is booked it'll work.”

Oct 21, 2007 by Jim from Savannah, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • This property was doing everything right, good clean room, public areas & great staff.
  • I do not remember anything.

“This hotel is doing everything right and the complimentary breakfast and afternoon reception/meal was a great value. They even had cookies at the reception desk for guests when you returned from a long day. This property should be an example of how to do it in the residence inn Marriott properties.”

Jul 5, 2007 by Belinda from Knightdale, NC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The staff was great. Very friendly and helpful. All in all my stay at this hotel was wonderful.
  • Animals where allowed.

“I would recommend everyone to stay at the Residence Inn. This is not my first time at the Residence Inn and each time has been wonderful.”

Jun 29, 2007 by Darryl from Apo Ae, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • What more could your ask for, wonderful managers welcome every night with delicious food, breakfast in the morning, fantastic.
  • I loved everything about this hotel.

“We would highly recommend this hotel whether your stay is for leisure or business. A perfect place to stay for an extended time. Conveniently located to the interstate and the mall made it a perfect home away from home. From the warm and friendly staff, the gourmet breakfast and the nightly manager's welcome we felt like we were on a five star cruise ship. On our next trip to Raleigh, the Residence Inn Crabtree is our first choice.”

Dec 18, 2006 by Lisa from Richlands, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Beautiful lobby, great free breakfast, and the room were very nice.

“I was pleasantly surprised when I got to the hotel. It was warm, cozy and friendly. The common areas were very clean, and the staff was very accommodating. The free breakfast selection was wonderful, and the food tasted fresh and hot.”

Dec 11, 2006 by Ronald from Virginia Beach, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Complimentary beer and wine.
  • Nothing.

“It was wonderful! ”

Dec 6, 2006 by Jennifer from Wilson, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was exactly what I wanted, a romantic getaway. Breakfast was excellent!
  • Could have had a better comforter.

“This hotel was perfect, romantic, family atmosphere and right near a great restaurant!”

Oct 23, 2006 by Mike from Charlotte, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Complimentary Hot dinner during the week!
  • Nothing.

“Excellent location! Very clean, upscale accommodations. Great breakfast and dinner.”

Sep 19, 2006 by David from Cary, NC
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[10]

  • Great location.
  • Outdated -- Rooms are worn. A/C was so loud I could not sleep.

“This hotel is in desperate need of renovation.”

Sep 4, 2006 by Darnise from Va. Beach, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Magnificent full (FREE!) breakfast buffet. Attentive & knowledgeable staff.
  • No luggage cart or help with my bags was available on late arrival or normal checkout time.

“This is the nicest hotel I've visited in a very long time! In most cases, services & extras offered went beyond my expectations. I will always choose this hotel when returning to the Raleigh/Crabtree area.”

Feb 11, 2006 by Betty from Alton, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • I enjoyed the quietness, the garage parking, and the evening buffet. I liked that the hallways were warm.
  • To much processed food. Did not like location of workout center.

“I really did enjoy my stay. It was very warm and inviting. I felt like I was in my very own small apartment. I had to get used to the location of the sink being outside the bath and a door to the closet. Nice furniture very comfortable.”

Oct 3, 2005 by Jamal from Carolina Beach, NC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great food during happy hour.

“Good clean, friendly place.”

Aug 16, 2005 by Pat from Shelby, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Pull out couch was very uncomfortable.

“We would stay in this hotel again in a heart beat. The staff is very friendly, the rooms are very clean and the suite is very nice. The breakfast was great.”

Amenities at Residence Inn Raleigh Crabtree, Raleigh

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fire Place
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • Iron
  • Jacuzzi
  • Kitchenette
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • VCR
  • Vending Machines
  • Wake-up Service
  • Water Skiing

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