Marriott Raleigh Crabtree Valley [Raleigh, NC]- Hotel Reviews - MyTravelGuide.com


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Marriott Raleigh Crabtree Valley 3-star

4500 Marriott Drive, Raleigh, NC

The Raleigh Marriott Crabtree Valley is conveniently located across the street from Crabtree Valley Mall with downtown Raleigh just five miles east.[more]

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User Reviews for Marriott Raleigh Crabtree Valley, Raleigh

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 277 user ratings

Oct 8, 2009 by Andrew from Salisbury,MD
Overall Rating: 8 Overall user rating

  • Right across the street from the mall and restaurants. Room very clean and comfortable.

“Our room was very clean, comfortable and nicely decorated. Hotel was very convenient to the mall and restaurants across the street and Carter-Finely Stadium. One turn and a five mile straight shot on a four lane road and you are at the stadium.”

May 27, 2009 by Kylie from Statesville,NC
Overall Rating: 10 Overall user rating

  • The room was spacious and the beds were very comfortable.

“The beds were especially comfortable and inviting. Our room was clean and the toiletry items were of a higher quality. The indoor and outdoor pools were large, but unheated. I would recommend this hotel.”

May 25, 2009 by Val from Huntersville,NC
Overall Rating: 9 Overall user rating

  • The ambiance of the lobby and room.
  • Could only get free internet in the lobby. Parking lot is dark at night.

“Excellent! Would definitely stay again.”

Nov 26, 2008 by Will from New Bern,NC
Overall Rating: 6 Overall user rating

  • Good location.
  • The hotel was out of date and was remodeled.

“This hotel was at a great location. The updates were superficial and poorly done. They tried to cover up and mask an old hotel and make it new but failed.”

Nov 25, 2008 by Mike from Orion,MI
Overall Rating: 5 Overall user rating

  • Location.

“Seems that the little things have been done away with - no paper at door, had to check out to get final receipt.”

Sep 11, 2008 by Amber from Fort Mill, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very comfortable beds.
  • Nothing.

“Very friendly staff. Good location for Football Stadium, which is why we were in town.”

Sep 7, 2008 by Patti from Rock Hill, SC
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[1] •

  • Nice hotel, decent rooms.
  • The manager was rude, not only to me but to other guests.

“The room was clean and bed comfortable which is really what matters the most to me. The staff was inefficient and the manager was rude. I stayed two nights and my room was never cleaned. When I told the staff, they said it was probably because I had a DND sign on my door. It was on the door one hour in the afternoon. They had the entire rest of the day to clean it. The manager was rude and condescending when I spoke to him regarding another issue that was their fault. I would not stay there again.”

Aug 25, 2008 by Bryan from Shakopee, MN
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[10]

  • Pool.
  • Under construction.

“Everything was nice but the construction on the roof.”

Aug 2, 2008 by Don from San Diego, CA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[8]

  • Convenient, accessible and clean.
  • The hotel looks outdated and isn't very attractive.

“The Crabtree Valley Marriott is a good value.”

Aug 2, 2008 by Susan from Newton, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff went out of their way for us, extra-friendly and helpful. Room was perfect, beautifully decorated and super clean. Love the location.
  • No fan in bathroom to help remove heat and humidity.

“Marriott in Raleigh at the Crabtree Mall is just beautiful. It is set in a shady environment with pretty trees and landscaping. Although it is on a busy street, it is set off far enough and with enough landscaping that you feel it is private. The staff was terrific, the best you could want. The restaurant is nice, but pricey (breakfast buffet is $14). Our room was just perfect, with great decor and an extra comfortable bed with scrumptious linens. The bathroom is very nice and had all amenities. I have stayed here before, and was thrilled to stay again. Wish I could have stayed a couple of days more for leisure! You are right across from the Crabtree Mall, which has a Cheesecake Factory, PF Changes, Ruby Tuesday, and many great food court options. The mall is very pretty. You are also within ten minutes of Cameron village, another pretty shopping area. It is close to the interstate, as well. I don't think you could go wrong with this hotel, as it is just gorgeous.”

Jul 21, 2008 by Nora from Norfolk, VA
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[7]

  • Location.
  • Small room, funny odor.

“Hotel was ok, overall, not worthy of four star rating. Room was damp and small, fridge old. We picked up our own room service meal at 10 pm. However, the food was good. Morning meal was delivered on-time and very good. Staff all helpful and friendly.”

Jul 21, 2008 by Carl from Washington, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free parking; clean, comfortable hotel.
  • Pay internet $9.95/day.

“The staff was excellent!”

Jul 9, 2008 by Asad from Hicksville, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[7]

  • Clean and Sleek.
  • Nothing Much.

“It was good for a one night. Staff is nice and rooms are good and clean.”

Jun 16, 2008 by Maurice from Houston, TX
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location is excellent. Close to restaurants and easy to maneuver from here to anywhere in the surrounding area.
  • Rooms are kind of small.

“Excellent hotel for business or family at good price point.”

Jun 8, 2008 by Susan from Newton, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and neat; wonderful, soft and puffy beds and bedding; beautiful corridors and lobby area.
  • The bathroom is very pretty, but small. The restaurant did not have affordable options for breakfast (a buffet was $14.00).

“Marriott Crabtree is a beautiful hotel right across from Crabtree valley mall in Raleigh, NC. The setting is pretty, with many trees, which makes it feel different than on a very busy street. The restaurant was pricey, so we opted to either snack or go out. The rooms are very tastefully decorated and the beds and bedding are scrumptious. I was very comfortable there. The blackout drapes kept the room dark in the early morning light. Elevators are quick and several are running. This would be a great place to stay again.”

May 27, 2008 by Chuck from Colchester, VT
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The usual Marriott class was evident every where.
  • The bed was not up to Marriott standards - much too soft.

“Hotel was attractive, well-care for and a great location. Staff was helpful and friendly and other than the bed being way too soft and not up to what I expect from Marriott, my stay was good and I would certainly stay there again when I am in the area.”

May 17, 2008 by Elyse from Evansville, IN
Overall Rating: 10 Overall user rating
Staff:[10] • Location:[10]

  • The hotel staff went above and beyond at every opportunity!
  • The layout of the driving paths in front of the hotel seemed a little dangerous.

“This hotel was absolutely perfect for me as a solo business traveler. Each staff member did everything in their power to ensure that I had an outstanding visit. I hope to stay there every time I visit Raleigh.”

May 16, 2008 by Wayne from Dallas, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very friendly and accommodating.
  • You had to pay for internet.

“I had a wonderful stay at this hotel. The rooms were very spacious and clean and the staff was extremely friendly. Would recommend it to anyone.”

May 13, 2008 by Paul from Hampstead, NC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great beds and in room services.
  • Old small bathrooms need to be bigger.

“Good value for the money.”

May 12, 2008 by Wanda from Wilmington, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very comfortable.
  • Not enough elliptical trainers.

“It was very nice.”

Amenities at Marriott Raleigh Crabtree Valley, Raleigh

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • DVD Player
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Kitchenette
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Wet Bar

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