Holiday Inn Buffalo-Intl Airport

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User Reviews for Holiday Inn Buffalo-Intl Airport, Cheektowaga

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Oct 14, 2009 by Erika from Pittsburgh,PA
Overall Rating: 9

• Room was near exit and noisy due to people coming and going.

“Friendly staff and nice, clean rooms. Our room was a little bit noisy, but probably due to our close proximity to the stairwell and exit.”

Sep 2, 2009 by Trish from Orangeville,Canada
Overall Rating: 8

• The use of a jacuzzi after a busy day for the whole family and not just the kids and a very welcoming and comfortable room to our delight.
• Jacuzzi area was a little dirty for my liking and towels provided should be larger for drying off as we all used more than one towel.

“The hotel was quite a pleasant experience and we will come back to stay again, there seemed to be a good amount of pleasant staff to help you out and it was rather a clean and comfortable stay, the TVs were a great thing for the kids as they were bright beautiful screens and that kept them busy.”

Aug 27, 2009 by Vicente M. from Toronto,Canada
Overall Rating: 9

• Location.
• The beds were a little uncomfortable.

“Location was great and very clean.”

Aug 26, 2009 by Laura from Brantford,Canada
Overall Rating: 8

• The room was beautiful and it was so quiet which was surprising since there was the airport right next door.
• Nothing.

“It was nice, clean and quiet. A great stay for shopping in Buffalo or if heading out on a flight the next day.”

Aug 20, 2009 by Vamsidhar from Enfield,CT
Overall Rating: 5

• Hotel has many facilities and room is spacious. Ambiance is good.
• Hotel has many amenities, but it does not have Refrigerator, Microwave in hotel room. They do not offer complimentary breakfast.

“The hotel room we offered King bed along with Sofa pull out with Queen bed. Which was useful for us. I liked the hotel ambiance. They do have Restaurant for Breakfast, lunch and Dinner. But they do not have complimentary breakfast. I was expecting them to have at least compact fridge and microwave in room. I had some cool fruits, drinks during my travel. I did not have option to store them in room.
”

Aug 17, 2009 by Quazi from Katy,TX
Overall Rating: 10

• Liked the new look of Holiday Inn.

“Excellent people, great room.”

Aug 11, 2009 by Shane from Whitby,Canada
Overall Rating: 9

• The room was very nice and very comfortable. They had a flat screen TV and several options for pillows.
• They don't have an elevator. We had loaded up a luggage cart, but couldn't use it as we were on the 2nd floor.

“The hotel was very clean, beds very comfortable. We were impressed with the hotel.”

Jul 25, 2009 by Muhammad from Midlothian,VA
Overall Rating: 9

• There pic and drop service was excellent. Staff was very friendly.
• The internet facility was not up to the mark.

“Every thing was good except IT facilities because there Internet service bored us.”

Jun 30, 2009 by Farid from Galloway,NJ
Overall Rating: 1

• The rooms were decent.
• Customer service was horrible, wireless internet did not work and rude staff.

“The wireless internet did not work .”

May 22, 2009 by Michael from Toronto,Canada
Overall Rating: 9

• Very clean, great location, quiet.
• Pool was closed. Too early in the season.

“Very helpful staff. Lots of parking, no issues, would stay again for sure - but in summer when the pool is open.”

Mar 31, 2009 by Raymond from Etobicoke,Canada
Overall Rating: 9

• Free wifi in room, spacious room very comfortable bed.
• Outdoor pool, stairs smelled like glue to get to upper level.

“I would definitely stay here again.The room was great, the hotel great Airport location Awesome, free wireless. Hotel had all shopping locations on maps ready to help travelers.”

Feb 1, 2009 by Patricia from Newmarket,Canada
Overall Rating: 7

• Clean.
• Very cold when not in your room.

“The hotel was fine except very cold in corridors and reception. The mattress needed to be changed. We ordered an extra cot which had broken springs and a very thin mattress. I had to make sure I put the lightest child on it. Over all it was just fine. We have stayed at the Holiday Inn Express just down the road and it was much nicer. The breakfast is a nice plus at the express.”

Jan 19, 2009 by Deb from San Diego,CA
Overall Rating: 9

• The rooms were very nice and a notch above the public area decor and remodel.
• Shuttle driver was slow and not very friendly.

“Overall the staff was excellent and accommodating. The rooms are very nicely done and have 34" flat screen TVs, comfortable seating and desk area and upgraded linens. 2nd floor is stairs only (can you imagine?) but overall the hotel is a very good value and very comfortable.”

Nov 13, 2008 by Cindy from Lively,Canada
Overall Rating: 9

• The customer service was excellent
• Uncomfortable bed

“We were very happy with where the hotel was located - close to the airport. The staff was fantastic and would bend over backwards for you.”

Sep 11, 2008 by Jim from Scottsdale, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Close to the airport, shuttle was helpful.
• Noisy!

“Close to airport but very loud.”

Sep 3, 2008 by Jerzy from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Easy to move in, quick check in.
• WiFi is password protected, need to ask for it (it should be written either in your welcome kit or left on the table in the room), no breakfast included.

“Friendly staff, clean room and bath. The WiFi is provided but you have to bother to get a password, which turned me out of getting it. There was no breakfast included with the room as other same quality hotels does. Overall good.”

Aug 28, 2008 by Johnny from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Convenience to everywhere.
• Not near mall facilities & no refrigerator inside the room.

“Overall is a good choice hotel to traveler.”

Aug 25, 2008 by Zach from Marion, IA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[10]

• Great location right next to the airport.
• Didn't seem nice/clean overall in general.

“Not pleased at all with the fact that when I checked in, only a two bed, smoking room and that was all they had available outside of a One King Size bed non-smoking. Needless to say, my colleague and I weren't thrilled.”

Aug 21, 2008 by John from Markham, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[10]

• Close to Airport and shopping.
• No elevator to 2nd floor.

“Good value. Not fancy but gets the job done.”

Aug 20, 2008 by Janice from Richmond Hill, ON CA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[10]

“The hotel was clean and the room was very spacious. It was fine for the 12 hours we spent there but I would not want to stay at this place if I wanted to spend any time during the day at a hotel. It is in a very convenient location and very good if you are going to fly from Buffalo airport. There is a free shuttle service which would be very convenient and the airport is about 2 minutes away from the hotel.”

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Amenities at Holiday Inn Buffalo-Intl Airport, Cheektowaga

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

In Room Movies Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual Outdoor Pool Parking Pets Allowed Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security TV Remote Control Television with Cable Vending Machines Wake-up Service

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