Holiday Inn Hotel and Suites Cary

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User Reviews for Holiday Inn Hotel and Suites Cary, Cary

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Apr 17, 2008 by Phil from New Bern, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[9]

• Quick access from the interstate.
• The rooms have no view.

“Overall this was a great stay! Very nice hotel, warm lobby, pool very convenient to the rooms.”

Apr 15, 2008 by Bill from Indianapolis, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Very nice hotel in a great location.
• Our room smelled of some type of body spray or perfume and we had to buy a deodorizer to cover it up.

“Very nice hotel in a great location.”

Apr 15, 2008 by Nick from Mauldin, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Indoor pool.
• Construction.

“Good value for the amenities.”

Apr 10, 2008 by Caryl H. from Southport, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Efficient staff.
• Room located near heating/AC loud equipment.

“Great except for the noise from heater and air conditioning unit (not unit for our room, but unit for the building).”

Apr 6, 2008 by James from Mobile, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Ovation and Cleanliness.
• Sterile rooms, no character

“Very adequate, nothing special, exactly what a Holiday Inn is famous for being, clean and predictable.”

Apr 3, 2008 by Susanne from North Myrtle Beach, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cleanliness. Updated décor.
• Bed was extremely hard.

“Ok, except for the bed. Too hard. Restaurant was terrible. Food and especially service. We walked out after tasting the food&”

Mar 31, 2008 by Wanda from West Milton Ohio
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• Inside pool and hot tub.
• Hot tub not working during our visit.

“Very unhappy with the hotel. I found out the hard way, plus no hot water for 2 mornings and the hot tub was not in service for half of our stay. I will never stay at this Holiday Inn again when visiting Cary.”

Mar 27, 2008 by Ana from Albuquerque, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location was wonderful easy access to highways, and many stores and restaurants were nearby.
• The boiler was broken which meant cold showers for most of the stay. It was fixed my last morning there.

“Nice appointed rooms. The walls were a bit thin. I could hear children/ voices in the next room. But overall it was in a nice location and the hotel staff was very friendly.”

Mar 25, 2008 by Adam from Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was courteous, and the room was comfortable.
• The only problem we had was a lack of hot water in the morning.

“The hotel was great for the price; I would have paid more. We arrived late, and the receptionist was still very courteous. He even helped us find out if any restaurants would be open in the area. The bed was very big and comfortable, and it had plenty of pillows. The only problem we did have was a lack of hot water in the morning for a shower, but like I said, we only stayed one night, so it is possible something occurred we did not know about. I would recommend this hotel to anyone looking for a clean, comfortable stay.”

Mar 21, 2008 by Melissa from Jacksonville, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[1] • Location:[10]

• It was very close to many shops and restaurants.
• The hotel staff was rude and acted as if they couldn't be bothered to help us.

“The hotel was in a great location near a lot of stores and restaurants. The staff seemed bothered when we needed help. The whirlpool was not working. The breakfast we ordered from room service was good. We also ordered eggs in the restaurant in the hotel, but they were not good. We had to send the first plate back because the eggs were not fully cooked. The server acted like we were bothering him, even though we were the only people in the restaurant. The room was nice and clean though. I would stay at the hotel again just because of its location.”

Mar 13, 2008 by Malcolm from Asheville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent staff.
• Whirlpool closed.

“Really a great price. Excellent staff in a good location. Very clean and well maintained rooms. The breakfast on the weekend is a bit pricey. I would certainly stay there again and recommend to my friends.”

Mar 8, 2008 by Cathy from Simpsonville, SC
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Location was good.
• Pool area needed attention and work.

“We stayed at this hotel a few weeks ago on business and the water in the whirlpool was a nasty brownish color. This time it was closed down. The pool water was colder than normal, and had a funny smell to it. My son got some water in his mouth on accident and told me it was absolutely gross (not like other chlorinated water). Beds are pretty hard and none of us slept very well.”

Mar 7, 2008 by Lee from Marlton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable rooms.
• A bit hard to find.

“This is a comfortable hotel with a pleasant staff. We'll be staying here again.”

Mar 6, 2008 by Sandee from Stayton, OR
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• The hotel suite was lovely and spacious and the staff was outstanding.
• The was a small bug in the bathroom and when l mentioned it. No apology was given.

“This was an excellent hotel for the price. The staff was outstanding and very accommodating. The suite was spacious, clean and comfortable. We enjoyed our stay there.”

Feb 25, 2008 by Calvin from Richmond, VA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Location.
• The handling of the reservation and the HVAC in the room didn't work.

“I will not stay at this hotel due to the problems with the HVAC in the room and the complete lack of help from the staff. That was the toper after the handling (or rather mishandling) of the reservation.”

Feb 20, 2008 by Lins from Matthews, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Attentive staff, clean hotel.
• Needed more towels.

“Nice weekend with our family.”

Feb 20, 2008 by William from Ruckersville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was convenient and the desk manager guaranteed I would not be double billed this time.
• Being called a "Suites" I expected a better size and quality room.

“Very convenient to Cary. the staff were knowledgeable about the area and their facility.”

Feb 18, 2008 by Gary from Winston Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Mattress.

“I was expecting this Holiday Inn to be more like the Holiday Inn Sunspree in Wilmington with the nicer bedding.”

Feb 12, 2008 by Christina from Tampa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice pillow selection.
• The pool/hot tub area was not well kept. The nonsmoking room smelled like smoke.

“Nice hotel for the price, the room and pool area could use some improvements, but great for an inexpensive getaway.”

Feb 8, 2008 by Brian from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Upgraded to a suite for smoking preference.
• No negative comments.

“I asked for a smoking room, they upgraded my room to a suite at no additional charge. Friendly staff, extremely clean and modern amenities with multiple flat screen plasma TV's.”

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Amenities at Holiday Inn Hotel and Suites Cary, Cary

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access

Ice Machine In Room Movies Indoor Pool Iron Jacuzzi Laundry/Valet Services Modem Lines in Room Multilingual News Stand Parking Pool Radio Refrigerator Restaurant Room Service Safe Deposit Box Satellite TV Sprinklers In Rooms TV Remote Control Vending Machines Wake-up Service