Comfort Suites Buffalo

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Sep 7, 2008 by Brad from Powell, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Easy to get in and out of and free continental breakfast.
• The room was not as clean as other comfort suite hotels I have stayed.

“The hotel worked for what I needed. Just a place to stay along the way from Columbus, oh to Cooperstown, NY. It met my expectations and provided continental breakfast for free. It may not have been as nice as some of the other Comfort Suites I have been (Indianapolis, IN, Newport, KY), it was a reasonable value.”

Aug 31, 2008 by Erin from Brooklin, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very clean. Room was quite spacious. Breakfast offered a good variety of choices. Overall, good experience.
• No elevators.

“I was very pleasantly surprised with how nice the hotel was. The room was quite spacious and clean. The staff was very friendly. We would definitely return to this hotel again.”

Aug 28, 2008 by Matt from Richmond Hill, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great continental breakfast!
• No elevator!

“Hotel is very conveniently located to airport and Walden Galleria. Wonderful continental breakfast! Facilities looked nice but did not have a chance to use them since we were only here for one night. Rooms were clean and bright. One drawback is no elevator. I realize there are only two floors but lugging heavy bags up stairs was not fun at all.”

Aug 25, 2008 by Louise from Ajax, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for shopping, very friendly staff.
• Pool area too humid with unpleasant smell, no elevator.

“We enjoyed our stay. Good size rooms with nice sitting area. Great location for shopping with very friendly staff. Rooms not very sound proof, a lot of very early noise.”

Aug 18, 2008 by Anonymous from Indianapolis
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[6]

• It is convenient to transportation (airport/train).
• The staff was rude, didn't care about me and made it clear.

“The hotel itself looks nice, but looks can be deceiving. The first room given to me had not been cleaned by housekeeping yet, so back down to the lobby to get a new room. They didn't believe me and actually accompanied me back to the room to see that it was in fact not clean. Not a good start. Then I got a clean room that was in pretty good shape. The hotel itself is not a bad facility (except for the pool), but if you care at all about customer service, avoid this place like the plague. It doesn't exist.”

Aug 18, 2008 by Arden from Royal Palm Beach,FL
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[2]

• Not much.

“The staff was rude and impatient on our arrival. There were bugs in the bath tub. The room smelled moldy and old. The comforter on top of the bed was stained and it appeared unwashed for a very long time. The breakfast area was unkempt, and had a dingy feel about it. Upon leaving, my family was greeted with a homeless person outside the lobby asking my 7 year old daughter for spare change. Not a very nice hotel at all.”

Jul 30, 2008 by Cheryl from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds are soft and comfortable, Hotel is very clean.
• Swimming pool.

“Very friendly staff, very clean hotel in and out. You can make your waffles for breakfast, good chose of food for breakfast. I believe that when ever I travel again I am going to chose Comfort Inns.”

May 4, 2008 by Jill from Buffalo
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The pool and breakfast, and comfy beds.
• Check out came too soon (though it's noon).

“We loved the pool and hot tub, the beds and pillows and the breakfast! Breakfast featured all of the typical fare plus sausage (you have to reheat), hard-boiled eggs and make-them-yourself waffles! The whole hotel was clean - rooms, pool area, lobby and breakfast area.”

Apr 23, 2008 by Paul from Brantford, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The complimentary breakfast was excellent and a surprise.
• Rooms need more sound proofing around the door. Too much noise from the hallway.

“Our room was a generous size with updated decor and bathroom. King size bed was too soft for my liking but still okay. The complimentary breakfast was great with both hot and cold selections. The gym is good enough for a quick maintenance workout. Did not venture into the pool area. Overall, I would stay at this hotel again.”

Mar 5, 2008 by Cathy from Friendship, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean, had all necessities, quiet within the hotel.
• Airport noise--but expected it.

“For the money, this was a very nice hotel. The staff was very courteous and the hotel was very clean, no random smells. Noise from the airport, but this was expected due to location near the airport. Would definitely stay there again. Pillow top beds a plus!”

Feb 1, 2008 by Myra from Grand Junction, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great!
• I couldn't stay longer.

“I arrived in Buffalo, NY with an infant, and called for the shuttle, it was right there! They had me already checked in; my key ready, heater on crib set up and helped me with my luggage. It was wonderful!”