Embassy Suites Myrtle Beach at Kingston Plantation Resort

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User Reviews for Embassy Suites Myrtle Beach at Kingston Plantation Resort, Myrtle Beach

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Jun 10, 2008 by Barbara from East Liverpool, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful grounds and surroundings.
• None.

“Enjoyed our stay and was far and above our expectations.”

May 15, 2008 by Richard from Florence, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really enjoyed my stay and will be back again.
• Nothing.

“Perfect on all aspects.”

May 14, 2008 by Christine from Austin, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[10]

• It's on the beach! The front desk staff is great there was enough room for our family to be together.
• The maid service of a non-suite room was as if we were the step-child. It was clean, but had not, and was not replenished with care.

“The Plantation/ Embassy Suites is a great stay at the beach. (It also has a water park for people who do not want to face the waves or salt.) We had a wedding and simultaneous family reunion there and I think that everyone will always remember it.”

May 13, 2008 by Kem from Peachtree City, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, felt safe.
• I over looked the main hotel and the trucks in am noisy.

“Nice place, plenty of places to walk, would stay again.”

Mar 27, 2008 by Angela from Monroe, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The grounds were beautiful.
• The outdoor pools are not heated.

“The grounds and available amenities of this hotel were fabulous. Very family friendly. I wish the outdoor pool was heated. I also thought our condo would be ocean view and it was not. That said, the lake it faced was very pretty and it was a very short walk to the beach.”

Jan 22, 2008 by Norman from Charlotte, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The complimentary breakfast and managers reception is the reason Embassy Suites is my 1st choice on any trip I take.
• One of the three elevator banks were out the entire weekend. The elevators are old and rickety. I had to drive to the indoor pool.

“Pleasant, cooperative staff, clean rooms and very accommodating.”

Jan 15, 2008 by Lorraine from Charleston, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was very clean and we had a great view of the ocean.
• Nothing.

“The hotel was in a good location and I felt safe there, room was very clean.”

Nov 28, 2007 by Deloris from Grrenwood, SC
Overall Rating: 1
Staff:[5] •

• Embassy condos terrible.
• Smell terrible.

“Condos were terrible they moved us to the hotel.”

Jul 5, 2007 by Randy from Morristown, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice place.
• Panel in wall had been pulled out and not properly reinstalled.

“Nice place to stay. Wanted to stay another night however the hotel was fully booked due to holiday week.”

Jul 2, 2007 by Rodney from Darlington, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort, proximity to the beach, family friendly, and very clean.
• Parking.

“Great all round, place close to the Beach, shops, and restaurants.”

Jul 2, 2007 by Rachel from Angier, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The room and all the resort facilities were very clean. Everything was easily accessible on and off the resort. It is the best place to stay at MB.
• I thought the life guards were a bit arrogant and needed attitude adjustments. The towel hut staff member was not friendly at all.

“Kingston Plantation does a great job of meeting your vacation needs and wants. The resort is safe, peaceful and clean. I cannot wait to go back.”

Jun 7, 2007 by David from Moore, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very family friendly and beautiful.

“The resort was very beautiful and full service. Will stay again.”

1 of 1 people found this review helpful.

May 29, 2007 by Selwyn from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and room was excellent.
• I did not stay long enough.

“Excellent. I will be returning!”

1 of 1 people found this review helpful.

May 18, 2007 by Paul from Fort Mill, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[8]

• The view was fantastic and the room was beautiful.

“The resort was beautiful and we will probably go back we were very disappointed in how we were treated about the breakfast buffet. The "customer service" representative told us we did not gt breakfast because we got discounted room and when I explained that we chose this resort because one of the amenities was free a breakfast, she acted as if she did not believe us and was not concerned. ”

2 of 2 people found this review helpful.

May 14, 2007 by Debra from Wilson
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[8]

• I was glad our vacation was finally over. I honestly can't say anything positive.
• Charged for ice and bucket, no housekeeping service, wasn't anything like advertised.

“It was an absolute joke!”

2 of 2 people found this review helpful.

Apr 9, 2007 by Eric from Charlotte, NC
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[8]

• With warm temperatures, pool areas are nice. However, outdoor pools are not heated.
• Problems with service from start to finish - broken a/c, indoor pool heater, response for cups, directions, etc.

“We were very disappointed with this hotel - we had heard some really great things about it. Although our confirmation said we'd be staying at the Embassy Suites, we were put in a building next door. The A/C was broken, and it took over an hour. We were then told to move to another room where the a/c was also broken. All of this going on around 9:00 at night. Just getting someone to call us back was extremely difficult, and then we were told that they did not know where the repair person was. We also had no response to a request for coffee cups although we were told they'd be right up (no one ever did show). Hotel staff was not friendly or helpful (not even giving us directions to local attractions when asked). Children's program coordinator showed up late, unprepared and did not interact with the kids at all (shark tooth hunt). Someone dressed up as the Easter bunny was in the lobby area (clear sight of lots of kids), but refused to take pictures with kids who saw him/her unless they were paying customers of the photographer on site. How do you explain to your child that the Easter bunny only takes pictures with customers who have a photography appointment? Also, the outdoor pools were not heated. However, we were told the indoor pool at the health club was. When we went to the indoor pool, we were told the motor was broken, and the heat was not working.”

2 of 2 people found this review helpful.

Mar 21, 2007 by Bill from Easley, SC
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[8]

• On the beach.
• Poor housekeeping - small room.

“Nowhere do I remember seeing this reservation say "condo" during the search process - only after I printed the conformation did I see "condo". I thought I was getting an embassy suite not a condo 100 yards from the hotel. To top it off; complementary breakfast was not included. Shame on me this time.”

2 of 2 people found this review helpful.

Nov 14, 2006 by Janice from Morrisville, NC
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[9]

• Great location and outside pools.
• The bed and linins smelled very bad! Had to request new pillows.

“The bed in this room smelled very bad. The staff said it was owned by someone and not by embassy suites, so they could not remove the bad smelling bedding, but did bring fresher pillows. Other than that, my stay was great and would return again, assuming I could get a better maintained room. I did not receive room cleaning the second day at all and had to request clean towels. The owner of this property needs to replace all the bedding in room 1207g.”

Oct 31, 2006 by Pete from Franklin, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The Condos are very well furnished and comfortable. The housekeeping staff were very accommodating and friendly.
• The food at the grill at the main hotel was disappointing. The lady at the Concierge desk was not helpful.

“This is a perfect location to mix business with family leisure. The facilities are first class and the condo accommodations are excellent. The food served for lunch at the Grill was disappointing. The woman at the Concierge desk was not very helpful and gave inaccurate directions.”

1 of 1 people found this review helpful.

Sep 26, 2006 by Bill from Wilmington, NC
Overall Rating: 3
Cleanliness:[8] • Location:[8]

• On the beach.
• AC in room did not work.

“Email them on the room which had no AC in it and have not hear anything back, bad customer service.”

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Amenities at Embassy Suites Myrtle Beach at Kingston Plantation Resort, Myrtle Beach

Babysitting/Child Services Beach Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Golf Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room Parking Pool Restaurant Room Service Television with Cable