Comfort Inn Fayetteville

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User Reviews for Comfort Inn Fayetteville, Fayetteville

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Jul 20, 2009 by Linda from Hyattsville,MD
Overall Rating: 1

• Nothing.
• Understaffed, uncooperative, checked me out of the hotel.

“Comfort Inn had only one person manning the hotel at my arrival. 1:30 a.m. I was given a room that was located in the rear of the building with no lights. A staff from another hotel was called to escort me to the hotel. Once inside, there was no safety lock and I was informed to put a chair behind the door. I asked to be placed in another room. I then had to leave the room on the 2nd floor in the dark and no one to assist with baggage. I am handicapped and walk with the assistance of a cane. I was given another key. The key to the room was not activated. I again returned to the front desk in the dark, and again refused to ensure the key was activated. I had to sleep in my car while I waited for another staff to arrive. I was in severe pain, so I went back inside and front desk guy gave me the same key and it still was not activated. I was then told by that she called her Manager and was told they were checking me out at 5:00 a.m. I was tired, sleepy and in pain with no where to stay. I am also disabled. Another staff member arrived and requested to to escort me to the same room. Refused and took me to another room. I had a 10:00 a.m appointment that had to be canceled because I needed rest and to recoup from pain. I checked out because I was told by front desk that her manager said they could not accommodate my disability needs. I received a phone call from Priceline stating I could return to the same hotel. When I tried to check in, I was told I had no reservation. I showed them my reservation. He called management, and was informed to give me a room. I was treated as though I had no reservation.”

Apr 19, 2008 by Cort from Leland, NC
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[1]

• Nothing, I was stuck with the reservation because of your cancellation policy.
• See above.

“The room was old and though functional was not a comforting experience. The exterior was filthy and had not been maintained in many years, poor paint, poor facilities, etc.”

Feb 7, 2007 by Ginny from N. Augusta, SC
Overall Rating: 9
Staff:[9] • Location:[9]

• Staff was very accommodating.
• Needs a little renovation, but very clean.

“I checked with the hotel directly and was told I could not get a non-smoking room, but when we checked in, we were assigned a handicapped non-smoking room (which is what we wanted). We were pleasantly surprised to get that. It would have minimized my stress in thinking I was going to be in a stinking room.”

Amenities at Comfort Inn Fayetteville, Fayetteville

Breakfast Bus Parking Coffee Maker in Room Exercise Gym FAX FEMA Approved Free Local Telephone Calls Hairdryers Available Handicapped Rooms/Facilities In Room Movies Laundry/Valet Services Meeting/Banquet Facilities Microwave

Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Pets Allowed Pool Refrigerator Safe Safe Deposit Box TV Remote Control Telephone Television with Cable Truck Parking

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