Marriott Research Triangle Park

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User Reviews for Marriott Research Triangle Park, Durham

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Jan 26, 2008 by Peter from Leesburg, VA
Overall Rating: 5
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location, helpful staff.
• Poorly maintained and noisy room.

“Very disappointed with my room. The heater broke in the middle of my first night. Music wafted up through the outside wall literally 24 hours a day (I never did determine its origin), forcing me to schlep out for earplugs in the middle of the night. No wireless internet access in the rooms, and no internet cables available, again forcing me to make a trip to find an internet cable.”

Nov 6, 2007 by Jake from Winnetka, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[9]

• Staff was great.
• Expensive wireless internet, broken bathroom faucet, only one workstation computer, none of the printers worked.

“The hotel staff were friendly and helpful, restaurant staff included. But for a business traveler, the services were abysmal. Wireless cost upwards of $10 per 24 hours, and the workstation had only one working computer and no working printers. I had to have the front desk print out my documents, and while they were accommodating, this was not ideal. Considering the extra cost over an economy hotel, I was quite surprised.”

Oct 23, 2007 by Jane from Ballwin, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• I liked the quiet atmosphere around the hotel.
• I thought you could hear the noise in the hall.

“We enjoyed our stay at the hotel. It met our ex petitions and we would like to stay there again if we would go back to the area.”

May 2, 2007 by Jack from Greenville, NC
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and courteous.
• The bed needs to be replaced.

“The staff was great, the room was great. I took the kids to the pool and we were out of the room most of the evening. When we settled in for the night, I found out that the bed (king) should have been replaced. If it wasn't 11:00, and we weren't settled in I would have asked for a different room. Other than the bed in this room, the hotel was really good. I will go back (but test the bed before I do anything else). I filled out a card and spoke with management about the bed the next day. They seemed concerned.”

Mar 22, 2007 by Scott from Concord, NC
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[5]

• Nothing.
• TV didn't work. Asked for it to be fixed. It wasn't.

“Don't equate Marriott with good service.”

Jan 24, 2007 by Denise from Madison, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Quiet, convenient, safe, friendly and helpful staff.
• It was not clear that the wine and desserts were billed to room.

“Terrific deal. I travel a lot and am a platinum member with Marriott. ”

Jun 21, 2006 by Jon from Greensboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was great, and the food, and bar was too.
• I cant think of anything.

“Staff was great and friendly, price was right. No complaints.”

May 10, 2006 by Debbie from Carrollton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptional hotel staff.
• Charge of $3.95 for each 15 minutes of internet in the business center is excessive - others are free in business center and in room.

“Exceptional staff. Beautiful, clean hotel. Quiet rooms. Starbucks coffee in the lobby - very pleasant stay.”

May 6, 2006 by Karen from Newton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff; great location for RTP, great room service.
• Nothing!

“There aren't a lot of overly nice places in RTP to stay at. The Marriott is excellent in all regards--nice staff, clean and updated rooms, great room service. It's close to IBM and many other companies in Research Triangle Park and just a quick drive from the great South point Mall where you can shop and eat great food. Whatever you do, don't stay at the Wyndham Suites--it's awful!”

Apr 5, 2006 by Lex from Fairmount Heights, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sauna, pool, and very plush beds and hobo!
• Internet had to pay for it.

“Friendly, luxurious, peaceful, perfect.”

Mar 10, 2006 by Tori from Roxboro, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Fluffy, comfortable beds and cleanliness are important.
• King suite was small and there are no kitchenettes.

“I actually sent my in-laws to your hotel. The feedback they gave me, I didn't even have to ask for, they enjoyed the stay so much they couldn't wait to tell me. I did however see the actual hotel and room for myself and liked what I saw (except the fact that there was no kitchenette). The down comforter and all the extra pillows were a nice touch (much appreciated when spending hard earned money). The next time I spend money with the Marriott, I definitely will be sleeping there myself. Thank you for your services.”

Mar 8, 2006 by Ken from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• VERY CLEAN
• A very clean place to stay in.

“A-1 VERY CLEAN. THE PLACE TO STAY IN RTP NC>”

Mar 7, 2006 by Jan from Hihglands Ranch, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, beautifully appointed room with a very comfortable bed.
• They charge extra for wireless internet.

“I loved the cleanliness and the appointments. The staff was friendly and helpful. I was disappointed that in a hotel of this quality that we were expected to pay more for wireless internet. We therefore were not able to get any work done that evening. We left so early I could not speak about the breakfast.”

Feb 9, 2006 by Debbie from Winterville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very plush.
• Ice did not work on my floor.

“Wonderful stay, very plush bed, nice staff. ”

Dec 18, 2005 by Kim from New Bern, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Felt luxurious and was conveniently located to the airport and food.
• A little hard to find initially because the sign for it is hidden by foliage.

“This is by far the best experience we have. The hotel was magnificent and the staff was courteous and professional. Our room was immaculate and the bed was very comfortable.”

Nov 14, 2005 by Rick from Carmel, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice bar restaurant.
• Nothing to talk about here.

“Great Raleigh location, close to everything close to airport. One exit away easy in and out of Raleigh and neighboring locations just what I need to find.”

Oct 17, 2005 by Steve from Brighton, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to Airport.
• Bar menu could offer more choices.

“Excellent service and accommodations.”

Sep 21, 2005 by Lambert from Valle Crucis, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly service, generous, quick to correct a mistake.
• There was no mint on my pillow when I came in that night.

“5 star experience at a 3 star price. Hope to get it every time I come to this area of the country”

Aug 26, 2005 by Randy from Bluffton, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable beds, great facility,
• Nothing that I can think of

“Exceptional hotel, friendly staff. Cafe attendant, great person, don't remember his name but he was from Baltimore....”

Aug 5, 2005 by Scott from Frisco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great Location and Great Amentities

“Unfortunatley, I can not give this hotel an overall stellar apprasial because two things happened that make an extensive business travler such as I very upset. The Sink in the bathroom did not drain properly so I could not shave. Plus, the hot water in the room did not kick in until about 3 minutes into my shower it finally got warm. This was after about 5 minutes of warming trying to warm up the sink water to at least try and shave. Other than this major issue, it is a very nice hotel in a great location.”

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Amenities at Marriott Research Triangle Park, Durham

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies

Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Video Checkout Wake-up Service