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Holiday Inn Buffalo Downtown
620 Delaware Ave,
Buffalo, NY
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Average User Rating: 7.5 Cleanliness:[7.5] • Staff:[8.0] • Location:[7.5] Based on 95 user ratings |
Sep 2, 2009 by
Cynthia from Waterford,NY
Overall Rating: 10
“Older hotel, but nice; comfortable rooms and friendly and accommodating staff.”
Aug 14, 2009 by
Debbie from Frederick,MD
Overall Rating: 10
“Nice hotel, very nice staff, great rooms, but the location is a bit questionable.”
Jul 7, 2009 by
Kate from Buffalo,NY
Overall Rating: 7
“Problem with the first room, it had a bad smell and the floor was bad to but the hockey team was in the halls with no shoes (LOL). When I informed the desk of the smell they moved me immediately and I was please with my other room. There was a Walgreen's right next to the hotel which was greatly appreciated.”
Jun 26, 2009 by
Barb from Wausau,WI
Overall Rating: 10
“Great location, reasonable rates, very friendly, helpful staff.”
Jun 25, 2009 by
from Mentor,OH
Overall Rating: 7
“The hotel had very little sound insulation, thus the room was loud. I wouldn't feel terribly safe walking in the area around the hotel. The room was clean and comfortable.”
Jan 11, 2009 by
Mike from Orme,AZ
Overall Rating: 9
“Very friendly and helpful staff, clean comfortable rooms, and a tremendous restaurant made my stay a wonderful experience. The location provides many restaurant and night spot options, as well as a great shopping experience in the many shops along nearby Elmwood Avenue.”
Sep 7, 2008 by
Dee from Yonkers, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[7]
“I think it was very suitable for my need, I enjoyed my stay with my family, close to Niagara, and the service was great.”
Aug 13, 2008 by
Lynn from Waterbury Center, VT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Will recommend.”
Aug 13, 2008 by
Yi W. from Glen Oaks, NY
Overall Rating: 1
Staff:[1] •
Location:[8]
“Very disappointed, small room, a lot of noise from air conditioner in the hallway. When I called front desk to complain it, they said it was like that for long time and they couldn't do anything about it.”
Jul 12, 2008 by
Syed from Ellicott City, MD
Overall Rating: 10
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Comfortable, cleanliness met my expectations. Thanks.”
Jun 7, 2008 by
John from Providence, KY
Overall Rating: 9
Cleanliness:[8] •
Staff:[9] •
Location:[6]
“My overall experience was good. When I first arrived I was sent to a room that had not yet been serviced, but the girl at the front desk helped me. She immediately sent me to a clean room that was very nice.”
Mar 13, 2008 by
Neville from Rochester, NY
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“Overall experience was fair, not great. No breakfast was served. Doing so would increase value and the number of people who would stay there as apposed to some other Hotel.”
Jan 7, 2008 by
Darin from Irwin, PA
Overall Rating: 8
Cleanliness:[6] •
Staff:[9] •
Location:[9]
“I was visiting Buffalo for the Winter Classic and picked this hotel for the Downtown location. It was a little bit more than I wanted to pay, but I was able to walk a block and a half to the Anchor Bar (the Home of the Original Buffalo Wings) and then a block in the other direction to a street with a lot of low-key bars. If you want night clubs it is a bit farther walk. The staff was very helpful when my door key card did not work and even followed me to my room to make sure it was fixed.”
Aug 31, 2007 by
Natalie from Concord, ON CA
Overall Rating: 3
Staff:[9] •
Location:[4]
“The hotel was so old and badly needs renovating and an indoor pool.”
Aug 16, 2007 by
Prashant from Piscataway, NJ
Overall Rating: 7
Cleanliness:[5] •
Staff:[9] •
Location:[7]
“I would not stay at this hotel again.”
Aug 15, 2007 by
Luo from Columbus, OH
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[9]
“It is worth the price I paid.”
Aug 13, 2007 by
Lingcaiye from West Lafayette, IN
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“That's fine.”
Jul 15, 2007 by
Rosella from Glens Falls, NY
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[9]
“It was the most hotels I have ever stayed at! When we got in our room, we saw the dead bugs in window and a broken ashtray outside window, my husband went to tell them. They told him there was nothing they can do because there were no more rooms. They were booked. I am in the same business, and if that was at my lodge, I would have sent one of my grills to check out what the customer was talking about and fixed it. We were not offered any of that. They sent no one! When checking out, I asked for a receipt for what was charged to my credit card, and I could write it off on my taxes but they told me I could not have one. I could not believe any of what they did. We did not argue with anyone about this. We were there to because my husband has cancer, and he had appointment at hospital on Thursday. We don't complain about things like this but no one wants to pay for nice room and afraid to sleep there due to being really dirty. We have enough on our mind then to worry about something like that. I was very dissatisfied with the service there and how clean the room was. I will never stay at a Holiday Inn again.”
Apr 18, 2007 by
Jay from Rochester, NY
Overall Rating: 9
Cleanliness:[8] •
Staff:[10] •
Location:[8]
“One of the nicer hotels in Buffalo. It is in a great neighborhood with some of my favorite bars and restaurants. Much better than being downtown with drunks at 4am.”
Mar 27, 2007 by
Kevin from Chatsworth, ON CA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The staff was friendly and the rooms were clean and the hotel was well kept.”
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