Best Western Summit Inn

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User Reviews for Best Western Summit Inn, Niagara Falls

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Feb 11, 2009 by Brenda from Rochester,NY
Overall Rating: 7

• Clean and staff was friendly.
• No mini fridge, continental breakfast was so so.

“Hotel was clean and friendly. Rooms are showing wear, but they are comfortable. There is no mini-fridge in the room and coffee maker was sub-par. Continental breakfast was okay, but have had much better. Pool area was nice and the work out room was very nice.”

Apr 22, 2008 by Richard from Brantford, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Quiet, close to shopping, and conveniences.
• Pool area needed upgrading.

“Friendly and convenient for my traveling needs.”

Jan 5, 2008 by Adam from West Henrietta, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[8]

• Location.
• Bugs.

“The price of the room was not worth the quality and size of the room. There were bugs in our room. I will never stay there again!”

Jul 30, 2007 by Patrick from Windham, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Nice pool area, nice continental breakfast, and great fitness club.
• Not in an attractive area.

“Hotel is nice, friendly staff. Nice indoor pool. Nice continental breakfast bar. Room was sufficient and clean. Fitness club is great! The surrounding area of the hotel is fairly depressed, not very attractive. Hotel is 15 minutes or so away from the Falls-easy drive; 25 minutes away from Buffalo.”

Jul 9, 2006 by Zafar from Greensboro, NC
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[6]

• Nothing.
• Its not clean, dirty hotel, unfriendly staff. it stinks.

“The hotel stinks, it has dirty and probably used towels and linen It is one of the worst hotels I have ever stayed. I did complain about smell that came all over to the hotel staff, they said they can not help it. I requested for a room freshener, it never worked, when I asked whom can I complain about it, I got a response that it does not matter who I complain, they can not help me. They said, if I can not tolerate the smell I should check out, please note that It was mid night that time, with young children. I t was a very bad experience. The smell was so bad, I was not feeling well in the morning.”

1 of 2 people found this review helpful.

Amenities at Best Western Summit Inn, Niagara Falls

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Fishing Fitness Center or Spa Free Local Telephone Calls Free Parking Hairdryers Available

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Television with Cable

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