Super 8 Motel-Niagara Falls/Buffalo Area

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User Reviews for Super 8 Motel-Niagara Falls/Buffalo Area, Niagara Falls

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Oct 24, 2009 by Melinda from Jordan,MN
Overall Rating: 7

• Staff was very friendly and helpful.
• Hotel seemed a little dated.

“Easy to find and
staff was terrific.”

Oct 11, 2009 by Soumya from Allentown
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[4]

• Cheap.
• Manager.

“The manager is a very rude, unprofessional and absolutely unhelpful guy. The rooms are okay, but he keeps getting in your way, making unwarranted comments from the moment you check-in which destroys the mood of the vacation. Never stay there ever!”

Aug 28, 2009 by gill from new york
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Front desk executive must get punishment.
• Full negative.

“Never been to such a bad motel. Not good for anyone.”

0 of 1 people found this review helpful.

Aug 28, 2009 by manju from lancaster
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Very bad.

“Very poor management.”

0 of 1 people found this review helpful.

Aug 28, 2009 by athul from lancaster
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing positive.
• Management is shameful.

“Very bad behavior of the staff. No one should go to this motel ever.”

0 of 1 people found this review helpful.

Aug 28, 2009 by shirin from lancaster
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[2]

• Very bad hotel, nothing positive.
• Ridiculous staff and management.

“Very bad staff and management.”

0 of 1 people found this review helpful.

Aug 28, 2009 by ronald from landcaster
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• Good location.
• Worst management.

“I feel shame to write a review about this motel. we went to see Niagara falls with a confirmation number for the rooms booked. When we reached there the motel staff said that they cannot honor the reservation because the rates have gone up. We felt really embarrassing and the behavior of the staff was very bad. Besides all these when I called the super 8 customer care they said that they cannot do anything on this issue, as it is the proprietor who takes the sole decision on this matter. It is really shameful and ridiculous that we complained to the customer care hoping that being a franchiser they are the higher authority, but the answer I got from them shows that they don't have any control over their franchisees. I too run business but I never had seen such incidents. So I never recommend any one I know to supper 8 and I specifically say that it is the worst motel that I had ever stayed.”

Aug 23, 2009 by JT from Windsor,CT
Overall Rating: 8

• The room was close to the lobby.
• Front clerk was not friendly at all.

“The rooms were clean with a pool side view. Continental breakfast was not the best. I liked that the parking lot camera was a channel on my tv to view. Check in was late at 3pm. Kids loved the small pool.”

Aug 2, 2009 by Laurie from Cincinnati,OH
Overall Rating: 5

• Pricing.
• Smoke smell in the hallways, even in non-smoking areas.

“Average.”

Jul 30, 2009 by Balraj from Glastonbury,CT
Overall Rating: 8

• The room was comfortable and quite.

“ Room was clean, AC worked fine, ample of parking space and we can watch our car from the room. We enjoyed our stay. ”

Jul 5, 2009 by stacey from millersburg
Overall Rating: 2
Cleanliness:[6] • Staff:[6] • Location:[5]

• Friendly staff.
• Whole hotel.

“AC didn't work, was very loud and stank. Two lights in the room didn't work. Pillows were paper thin. Pool was not heated. "Superstart breakfast" is cereal and tiny muffins. Farther to walk to the falls than I expected. Only good thing was nice staff and we got 1/2 our money back because of the lousy conditions. Would not stay here again.”

Jun 10, 2009 by Jim from Buxton,ME
Overall Rating: 7

• Price.
• The grounds were dirty, tub drain/plug didn't work, key-cards didn't always work.

“If you are traveling on a budget, this motel will work for you.”

Oct 1, 2008 by
Overall Rating: 7

• Close to several restaurants.

“Convenient and closer the falls. Good for an overnight stay. They also arrange for the tour of Niagara.
”

Sep 19, 2008 by Karen
Overall Rating: 9

• The location was great for everything we needed.

“This is a great central location for shopping, Falls, etc. The super continental breakfast provided us with a great start for the day. It was quiet and importantly, clean. Friendly staff.”

Sep 19, 2008 by Lisa
Overall Rating: 10

• Overall great experience.
• Nothing.

“Great staff and stay.”

Sep 1, 2008 by Michele from Rochester, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[5]

• A smoking room.
• NA.

“It was okay for the stay.”

Aug 24, 2008 by Greg from Detroit, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• Price was acceptable for our budget for this trip.
• A little further from the falls than expected.

“Good value, warm front desk staff, easy travel from the hotel to the falls.”

Aug 20, 2008 by Mary from Donna, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[5] •

• Location.
• The hotel staff and the hotel were kind of inexpensive.

“The hotel is ugly and smelly the staff is not friendly.”

Aug 20, 2008 by Brian from Carol Stream, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Free internet.
• No elevator.

“At check-in I requested a non-smoking room. The room that I was given had to be the worst room in the motel, end of hall next to the stairway, I had to listen to the door slamming shut every time someone exited and entered the motel. In short the room served it's purpose.”

Aug 19, 2008 by Edwin from St. Louis, MO
Overall Rating: 5
Cleanliness:[6] • Staff:[1] • Location:[6]

• I like the cleanliness.
• Your staff needs to be train for courtesy, specially your supervisor and manager at the front desk, they are arrogant and rude.

“Me and my family travel every summer to different cities and stay in different hotels, this is the most arrogant, rude and discourteous staff we met (Front Desk) We will not stay in any super 8 and never recommend this hotel to our friends and families. I'm working in a hotel myself (Front Office Dept.) for 25 years in Diff. Hotels and your front desk staff is the worst I've ever spoke and met.”

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Amenities at Super 8 Motel-Niagara Falls/Buffalo Area, Niagara Falls

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Breakfast Business Center Casino Continental Breakfast Copy Service Fishing Free Local Telephone Calls Free Parking Golf Hairdryers Available Handicapped Rooms/Facilities Heated Pool Ice Machine Jacuzzi

Laundry/Valet Services Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Parking Pool Pool View Recreational Vehicle Parking Refrigerator Shops/Commercial Services Sitting Area TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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