Howard Johnson Hotel-Niagara Falls

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Jan 19, 2009 by Chris from Baker
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• The location is great.
• Staff is rude, rooms smell, pool is cold.

“Dirty and smelly hotel, rooms have a mildew odor, Jetted tub had soap scum on it and there was hair in the sink. Pool was way to cold to swim in. They charge for parking and they run out of spots, very bad set-up.”

Aug 15, 2008 by Krista from Arlington Heights, IL
Overall Rating: 3
Cleanliness:[5] • Staff:[9] • Location:[8]

• Free wireless internet with easy access.
• Room had an odor, non-smoking floor, but smoke was coming in to our room from another guest room.

“Decent location to the Falls (either side). A bit far from the casino. Needs remodeling. I was leery of walking barefoot on the carpet. Doesn't meet my criteria especially for the price. We usually stay in 3 star, but needed a pet friendly room. If this is 2 stars I would hate to see a 1 star room.”

Aug 7, 2008 by Mini from Westbloomfield, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[4]

• It was close to falls.
• Update bathrooms with exhaust or vent and provide clean towels with out stains.

“Towels are dirty. We have to ask for new towels due to yellow stains on towels. Bathroom needs update. You can see mould in corners. No fan inside the bathroom.”

Aug 5, 2008 by Maria from Brookeville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I found the staff helpful and friendly. The location was pedestrian friendly.
• I did not like that pet damage was visible in room and hallways.

“This hotel was conveniently located to many tourist attractions by foot. We enjoyed being able to walk to Niagara Falls within 5 minutes. The hotel was clean. I felt safe returning at 10:30pm on foot.”

Jul 26, 2007 by Kathy from Florida
Overall Rating: 4
Cleanliness:[1] • Staff:[8] • Location:[10]

• Great location can walk to everything. Staff is very helpful and friendly.
• Very dirty! Carpets are deplorable!

“We were extremely disappointed in this hotel for the price we paid. We paid substantially more than that is suggested. The hotel is very dirty. The carpets in the halls and in the rooms are filthy. I would not walk around in bare feet. We had black mold growing in the shower area and the baths are old and in need of a good scrubbing. Housekeeping must never vacuum the perimeter of the rooms as there was an inch of dust all around the base of the room. The bed was very old and not very comfortable. I think the hotel allows pets, as I saw many people with pets and this may account for the deplorable condition of the carpets. It is a shame that they don't upgrade and fix the hotel, because it is in a fabulous location. You can walk to everything. The park is a short walk and then for $2 you can ride the trolley all day to the various attractions on the American side. The rainbow bridge is a short walk from the hotel and you can walk to the Canadian side. On the plus side the staff was very pleasant and friendly. We had not complaints with the staff. I don't even care that the hotel is old, I just insist on cleanliness. If you care about clean, this hotel is not for you.”

May 12, 2005 by Pat Brown R. from Goldsboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The manager and staff were exceptionally kind and on hand.

“We stayed at this Howard Johnsons,with our new RV for its first trip. The staff went out of their way to make sure we had a good parking spot. We had a nice clean room, for one night to prepare for a wedding. The staff helped us order dinner from outside, and everything was walking distance from the hotel. We had a great visit made easier thanks to the staff.”

4 of 5 people found this review helpful.

Amenities at Howard Johnson Hotel-Niagara Falls, Niagara Falls

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Babysitting/Child Services Bar/Lounge Breakfast Bus Parking Business Center Casino Coffee Maker in Room Connecting Rooms Continental Breakfast Copy Service Elevators Fitness Center or Spa Free Newspaper Free Parking Game Room Gift Shop Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Heated Pool

Ice Machine Indoor Pool Iron Ironing Board Jacuzzi Laundry Service Laundry/Valet Services Microwave Modem Lines in Room No Smoking Rooms/Facilities Over Sized Rooms Parking Pets Allowed Pool Recreational Vehicle Parking Refrigerator Safe Safe Deposit Box Shops/Commercial Services TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access