Holiday Inn Pittsburgh-Parkway East

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User Reviews for Holiday Inn Pittsburgh-Parkway East, Pittsburgh

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Nov 14, 2008 by Kelly from Harrisburg,PA
Overall Rating: 3

• Comfortable bed.
• Incompetent and rude staff.

“The hotel had a convenient location and the room was decent, however the front desk staff was rude and incompetent. We waiting for more than 10 minutes to be seated for breakfast, and no one came. When we told the front desk, they did not seem to care, nor did they apologize. The gentleman washing the windows was friendlier and more helpful than the front desk staff.”

Oct 28, 2008 by Chitra
Overall Rating: 1

• Location and nothing else.
• Toilet did not flush. We had to use the next door toilet.

“Bad.”

Oct 2, 2008 by Sharon
Overall Rating: 7

• Well-maintained and nicely updated despite being an older hotel.
• Right on interstate so nights were a bit noisy. Beds could be more comfortable.

“This hotel is very well-maintained and has been nicely updated despite being an older hotel. The only disappointment that we had was the relatively uncomfortable beds. Parking was readily accessible. Be prepared to wait for the elevators which are painfully slow. All-in-all, this hotel was a reasonable hotel.”

Sep 10, 2008 by Teresa from Linwood, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[5]

• The staff tried to be helpful.
• The hotel was not staffed adequately, and the staff was very unprofessional at times. Housekeeping was terrible.

“The pool was atrocious, dirty and the area surrounding the pool was rusty and in need of repair. Some of the staff tried to be helpful, but the other staff was so unhelpful, they made up for it in rudeness and unprofessionalism. We ran out of toilet paper at 5:30 in the morning and when we called to tell them we needed another roll, (there was no extra roll left after housekeeping), we were asked if we could come down and get it. As if that wasn't enough, they then asked if we could wait until 7 o'clock and they would bring it up! And if that wasn't enough, they left a half used roll of toilet paper outside our door! When we asked for an ice bucket, they said they would try to find one and then the security guard brought one up with no lid and with a bag already opened and in the bucket. Unsanitary. When we asked for lids for the cups for coffee in the morning, we were told there were none. Unsanitary. I have to say, I was extremely disappointed with this hotel.”

Sep 8, 2008 by Patricia from Cleveland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Only 5 minutes to our place of interest.
• None.

“The staff was very nice and gave us the right directions for downtown Pittsburgh and a map has well.”

Aug 12, 2008 by Ellen from Ann Arbor, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[2]

• Nothing.
• Hard to find, run-down, nasty smells in hallway, stained carpets. Only 1 non-smoking room, with one double bed, which we had to take (1 adult/2 kids).

“Do not stay at this hotel unless there is absolutely no other choice.”

Aug 10, 2008 by Walter from Bay Village, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing.
• It was dirty, smelled bad, menu was horrible, sheets were dirty.

“I would not recommend this hotel to anyone. It was very dirty everywhere, the parking lot the lobby and the rooms were disgusting. Our sheets and blankets were all dirty, the bathroom had not been cleaned, the chairs, lamp shades and carpets were all stained and the entire hotel smelled bad. The pool was green and the elevators weren't working properly.”

Aug 8, 2008 by Greg from West Seneca, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• This was a very poor hotel from the staff to the rooms.
• Not a thing.

“NA.”

Aug 2, 2008 by Katie from Buffalo, NY
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Nothing.
• Gas was siphoned from tank during the night and hotel did nothing about it.

“I would never ever go to that hotel again. Poor lighting in parking lot allowed thief's to siphon gas out of our tank well we slept. When we first arrived staff gave us wrong room accommodations. We had to go back down to the lobby so that the room was switched. When we finally got settled into our room and laid down on the king bed the middle of the bed was sunken in and my husband and I had to sleep on the edge of the bed in order to get any kind of sleep. In the am I took a shower and the drain was plugged up causing the water to flood the bathroom. The shower was handicapped so it had no sides. When we got out to the car to leave we discovered that the gas was gone from the tank. She then proceeded to tell us that they are not responsible for our vehicles in the parking lot. We left very dissatisfied with the entire experience.”

Jul 30, 2008 by Mindy from Uniontown, OH
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• The parking garage.
• People running up and down the halls at all hours.

“It was ok. A lot of people just standing around outside and in the halls. Very uncomfortable walking to my room.”

Jul 30, 2008 by Sarah from Altoona, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[4]

• Friendly staff.
• NA.

“I had requested a 2 double bed room and was given a room with only 1 double bed with 4 adults and 1 two year old, this would not work. The staff was very friendly with the change and quickly gave me another room. Room service was quite slow but overall, it was a good stay.”

Jul 30, 2008 by Bernice from Columbia, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location for us. Rooms are nice.
• Our room was in the smoking section. We did not complain but I smelled smoke the whole time.

“Although we have stayed here often, there has been something of a decline. When we arrived the Internet was not working in the rooms, only in the lobby. The vending machines were not working either. We were put into a hall/room for smokers and I didn't like the smell.”

Jul 28, 2008 by Steve from Canton, MI
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[5]

• Location.
• I was afraid to sleep with the AC running.

“I was afraid to sleep with the AC running because it was so old and noisy I did not want to breathe any air circulating through it all night long.”

Jul 27, 2008 by Steve from Canton, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[6]

• Location.
• This hotel is really old and run down. I was afraid to sleep with the AC running.

“This is without a doubt, the oldest, most rundown hotel I have personally stayed in in the last 10 years. I had to turn off the AC because it was so old and loud I didn't want to breathe the air it was circulating while sleeping.”

Jul 8, 2008 by Kathy from Altoona, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The hostess was very nice at breakfast.
• Ice bucket had mold in it.

“This hotel was the worst place I have ever stayed! The rooms were clean, but when we went to get ice in the ice bucket there was mold in it. The manager did give us free breakfast, when we went to breakfast the food was awful!”

Jul 3, 2008 by Lena from Steubenville, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location was perfect for where we were going.
• Room didn't have a DVD player.

“Location was good, my room was ready when I got there even though I was early, the restaurant had a good breakfast, & the kids loved the pool.”

Jul 3, 2008 by Mary from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean, very quiet.
• Parking was limited.

“Great stay, great price. We would definitely stay here again.”

May 31, 2008 by Rebecca from Ligonier, PA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[5]

• It had a swimming pool and a parking garage.
• The beds were very hard and it was extremely noisy.

“We did not enjoy our stay at this hotel. We did not get any sleep due to the beds being hard, the parkway traffic was right beside the hotel, and there were people running up and down the halls yelling at 3 a.m. We did not stay the 2nd day, we left on Saturday because it was a terrible experience.”

May 30, 2008 by Jean from Columbiana, OH
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[9]

• Some of the staff were very nice.
• It is not in the same category as most Holiday Inns.

“This Holiday Inn is not in the same category as most Holiday Inns.”

Apr 30, 2008 by Andrea from Leesburg, VA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[5]

• Close to where we needed to go.
• Too close to highway where they did night road work all night long.

“Check in was delayed, computers not working. Room was not what we requested (king size bed) had to wait almost an hour to get a king room. Bill was not correct but folks did try to help. Hostess for breakfast was less than cheerful. Hotel manager was always there with a cup of coffee in hand giving directions to staff but never seemed to pitch in to help. It was a very busy weekend and extra hands would have been helpful to the employees.”

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Amenities at Holiday Inn Pittsburgh-Parkway East, Pittsburgh

24 Hour Front Desk AM/FM Alarm Clock Air Conditioned Americans with Disabilities ACT ADA Compliant Babysitting/Child Services Bar/Lounge Barber/Beauty Shop Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available Currency Exchange DVD Player Desk with lamp Executive Level Exercise Gym FAX Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual Pets Allowed Pool Radio Restaurant Room Service Safe Deposit Box Satellite TV Sauna Secretarial Service Security TV Remote Control Television with Cable Video Checkout Wake-up Service

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