Extended Stay America Greensboro-Wendover Avenue

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Aug 19, 2009 by Carrie from Monroe,NC
Overall Rating: 2

• I liked having a full-size refrigerator.
• Numerous bugs in the room, black curly hairs in the towels, unfriendly staff.

“I absolutely was completely disappointed with our stay. Normally we have wonderful experiences with Priceline but this time, we did not. We found at LEAST four bugs in our room, black curly hairs embedded in our "clean towels", we could hear every single sound of every person in the room next to us, on the other side of the wall and above us, we were told that the rooms had DVD compatible televisions in all of the rooms but they didn't. We had to switch rooms with NO HELP in moving our things. I was told that internet was included in the cost of the room. However, I was still charged $5 for internet access. I will never stay at one of these hotels again.”

Oct 3, 2008 by Jeramy
Overall Rating: 9

• The staff and
  the location.
• Lack of vending.

“Nice hotel. It was quiet and clean. There was a great diner close by. The wireless internet was requiring a fee, the staff gladly granted access without collecting stated fee. I was not charged in any way. The staff was always eager to help in any way.”

Sep 11, 2008 by Kevin from Madison, NC
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• The price was good.
• The room smelled poorly and the bedding was very old and worn.

“Probably would be better for a traveling construction contractors. It was not a very family-friendly place.”

Sep 11, 2008 by Todd from Kings Mountain, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good value for short-term stay business travel.
• Had to pay $3/day for maid service if desired.

“NA.”

Sep 7, 2008 by Paul from Greensboro, NC
Overall Rating: 7
Cleanliness:[3] • Staff:[10] • Location:[10]

• The check in clerk was very friendly.
• The toilet had not been flushed and stopped up.

“Overall experience was great. Only exception was clogged toilet found upon check-in.”

Aug 22, 2008 by William B. from Candler, NC
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• Rooms have stove, fridge, and microwave.
• Front desk staff is difficult to reach after 11pm.

“Checked in late and had to wait for desk clerk to let me in. After paying for Wi-Fi access I still could not get online due to a problem with the router in an occupied room.”

Aug 22, 2008 by Vernon from Daytona Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Air conditioner stopped, was quickly moved to another room.
• Soap in shower was an empty soap wrapper.

“The personnel were friendly and the rooms were clean.”

Aug 21, 2008 by Leslie from Raleigh, NC
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[8]

• The location and the price.
• The room stunk terribly.

“When I first arrived, the hotel room I went to first hadn't even been cleaned. I had to go back to the front desk to get the key to another room. The room smelled so bad in there. It almost smelled like something was rotting. I don't know where it came from, but it was awful! I had so much trouble just getting to that room, though, that I stayed in there anyway. The box spring on the bed didn't have a cover over it or anything and it was stained all over the place. Might have been where the smell was coming from. Housekeeping walked in on me in the morning because they thought the room was empty.”

Aug 7, 2008 by Ron from Mount Vernon, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Beds were like floating on clouds.
• Kids in pool at 8 am.

“Hotel was very nice and clean. Room overlooked. Pool opens at 8 AM and there were kids in the pool splashing. Was very noisy on the first morning. After that it was very quiet.”

Aug 3, 2008 by Dan from Cincinnati, OH
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was clean.
• I thought it had a pool, but it didn't.

“Nice, clean efficiency with stove, fridge, etc. Close to shopping and restaurants. Great for travelers who aren't looking for a swimming pool.”

Jul 30, 2008 by Brian from Reidsville, NC
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[6]

• This hotel was no good.
• The room was not very clean or up to date.

“The rooms need a more detailed cleaning, the refrigerator in the room when I opened the freezer I smelled terrible the box spring was stained.”

Jul 26, 2008 by Rick from Gatesville, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Nothing fancy; a room.
• Bed was too hard.

“Clean; not a great selection of cable TV channels. Bed was too hard.”

Jul 24, 2008 by Mickey from Boone, NC

Cleanliness:[8] • Staff:[6] • Location:[8]

• Convenient location.
• TV did not work.

“It's adequate but could stand some updating of the TV set. It didn't work. Beds are comfortable.”

Jul 17, 2008 by Bradley from Franklin, OH
Overall Rating: 4
Cleanliness:[1] • Staff:[8] • Location:[6]

• It had a kitchenette with a full size refrigerator.
• Bugs in the bed.

“When we pulled the sheets down, there were live bugs in the bed and trash on the floor. The clerk gave us another room, but we were all very upset with the initial experience.”

Jul 8, 2008 by Raejean from Cookeville, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[5]

• We enjoyed the in room refrigerator and kitchen area.
• The air conditioner worked sometimes and then would just cut off.

“I wish we had known ahead of time that we would have to restock and exchange our own towels, toilet paper, coffee etc. We thought maid service was included but it was not. We enjoyed our stay but it was uncomfortable sometimes at night due to heat and the air would cut off automatically. When we called to check on it we were told it operated based on the temperature outside based on an internal thermostat. It gets hot in July without air. Much of our time was spent away from the hotel. There was no pool. It was close to a go cart facility which was loud at times as well.”

Jul 2, 2008 by Carol from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was amazing!
• No elevator.

“Great service, friendly staff, reasonable prices, good location.”

May 27, 2008 by Alan from Lyndhurst, VA
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[5]

• Nice staff.
• Lots of broken amenities.

“Property is loud (beside a go-cart park) and lots of traffic at all hours of the evening. Not well-maintained and lacks most of the expected items you get in a real hotel - such as working locks, shampoo, working lights. etc.”

May 15, 2008 by Sarah from Fayetteville, NC
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[7]

• Very pleasant and helpful staff.
• The rooms were dingy, smelly and none too clean.

“Pleasant staff, good location, sub-par cleanliness, rooms dark and dingy.”

May 15, 2008 by Doreen from Baltimore, MD
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[1]

• Nothing.
• Did not show customer hospitality.

“Upon entering Extended Stay Hotel my group was not accommodated of their needs, and no hospitality was not show, we were sent to a sent to another hotel where we were shifted around, because the rooms were dirty, and it was too far away from an important event (son graduation). This was not a pleasant visit for me or my family.”

May 14, 2008 by Alan from Lyndhurst, VA
Overall Rating: 2
Cleanliness:[1] • Staff:[6] • Location:[5]

• Staff was nice.
• Next door to a Go-Kart Park noise until midnight.

“Room had a broken light beside the bed when I arrived not fixed while I was there. Sink in bathroom would not drain.”

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