Renaissance Charleston

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User Reviews for Renaissance Charleston, Charleston

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Jan 5, 2010 by Sarah from Atlanta,GA
Overall Rating: 6

• The TV, the room service breakfast, except they forgot our toast.
• Outside of the bathroom door, to the left of the frame on the carpet was dirty.

“I was expecting something nicer. I booked this room for me and my husband to celebrate our 5 year anniversary. It was a bit of a disappointment.”

Dec 8, 2009 by Melissa from Zamora,CA
Overall Rating: 10

• Location is PERFECT for a stay in Charleston!

“Our stay here was a perfect getaway! Hotel staff was very friendly, rooms very clean, and within walking distance to downtown Charleston. I would recommend to anyone!”

Nov 21, 2009 by Randall from Bethesda,MD
Overall Rating: 10

• Location was excellent for restaurants and shopping in Charleston. Concierge, desk attendant, and bell person were all friendly and helpful.
• Roof top pool was well maintained and in a pleasant setting, but pool deck surface was very rough and hard on bare feet.

“This was a wonderful place. Everyone was so friendly and helpful, and our room, which had a balcony, was clean and attractive. There is a well equipped fitness center with HD TV and a nice view of the outdoor pool. A family with young children would do OK here, but this is really a hole for grownups.”

Nov 16, 2009 by Suzanne from Scottsdale,AZ
Overall Rating: 10

• Lovely hotel. One of the nicest I have stayed at in Charleston.
• No wireless internet in the room. I was very surprised.

“This is a great hotel. I actually prefer it to Charleston Place. The rooms are nice and I love the location. Other than the lack of wireless internet in the room (did have in the lobby). It was a great stay that exceeded my expectations.”

Oct 12, 2009 by Mary from Cincinnati,OH

• Loved the location and friendly staff.
• Room a bit small but, it is Charleston!

“I would go back to this hotel for the reasons already indicated.”

Oct 11, 2009 by Laura from Miami,FL
Overall Rating: 8

• We were centrally located to the attractions we wanted to see and the ambiance this hotel offered was excellent.
• We had to pay for all extra amenities such as coffee, Internet connection, parking etc, etc.

“The hotel was attractive and centrally located in the area we wanted to see. The staff was cordial and helpful. The room was well appointed and clean. Would have liked to have had a safe in the room. Had to ask for a small refrigerator which was promptly brought to our room at no additional cost. Our overall experience was positive.”

Oct 9, 2009 by Evelyn from Duncan,SC
Overall Rating: 9

• Good location, close to public transportation, clean, and comfortable beds.
• Not enough hand rails around tub when getting in or out.

“Nice hotel, good staff, restaurant had a nice breakfast but very pricey, 15.00 ea for a regular breakfast. Nice quiet rooms, that was a plus, lots of clean towels. Enjoyed the bar, good drinks. In all a nice place to stay.”

Oct 6, 2009 by Jason from Mill Creek,WA
Overall Rating: 9

• Great staff, very helpful and room was very comfortable.
• Our room was over the front entrance and the lights were a problem at night.

“Can't say enough good things about the staff, from parking attendant to front desk to rest of staff. Very helpful and nice.”

Sep 7, 2009 by Cindy from Mooresville,NC
Overall Rating: 10

• Great location and extremely friendly staff.
• Nothing.

“The hotel is in a great location for shopping, dining and site-seeing. The staff was very friendly and helpful. The room was clean, large enough, the bathroom was good size and clean.”

Aug 10, 2009 by Frana from Poughquag,NY
Overall Rating: 10

• Excellent accommodating staff - Great location in the city.

“Excellent - Great stay - Made everything easy.”

Aug 5, 2009 by from Inman,SC
Overall Rating: 6

• Location was great.
• Staff was not helpful. Had to ask for towels. Drinks in bar were extremely high.

“Great location. Staff was not eager to help.”

Jul 28, 2009 by Sallie from Charlotte,NC
Overall Rating: 10

• The clenaliness of the room & promptness of service.
• The room was a bit small

“When we arrived in the room we noticed that there was no lesiure chair to sit in, we called the help desk & in a timely manner-a hotel worker delivered a leisure chair & ottomon to our room. The food was great. Bar tender very friendly. A great stay. Hotel parking was costly-16.00 a day.”

Jun 4, 2009 by Jeff from Decatur,GA
Overall Rating: 9

• Restaurant and bar waitstaff were excellent. Service in general was excellent.
• $20 per day charge for parking - how else are you supposed to get there?

“The Renaissance was a very nice place to stay for 5 days. The staff were very courteous and helpful, and the rooms were nice, clean, and quiet. The restaurant had very good food, but wasn't the most popular place -- we were the only ones there. The pool was only OK -- VERY small rooftop pool deck only had seats for about 10 people.”

May 21, 2009 by Sue from Denville
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location. If you don't have a car, you certainly won't miss it.
• Not too sure if I would bring young children who are not accustomed to an adult environment.

“Just lovely. The lobby was beautiful as are the rooms - even the hallways are nice. Staff was so pleasant. I felt like the bell hops were our friends by the time we left. The complimentary fruit water in the lobby after walking in the heat of Charleston was a delicious and refreshing treat. We didn't want to leave.”

Apr 30, 2009 by Dorothy from Kings Park,NY
Overall Rating: 10

• Great location, friendly staff and ambiance.
• Staff at restaurant were not organized for breakfast. They were not on top of things.

“Upscale clean and comfortable with class.”

Apr 29, 2009 by Linda from Columbia,SC
Overall Rating: 9

• Light and airy, clean and quiet.
• Had a wonderful stay.

“For a hotel in Charleston we've never heard of I was pleasantly surprised to have a wonderful stay. I must say the room was tasteful and quiet. I normally stay at another 4 star in Charleston. I see now there are choices.”

Apr 24, 2009 by Paulino from Virginia Beach,VA
Overall Rating: 3

• Location.
• Just like any 2star hotel.

“Nothing special.”

Apr 21, 2009 by Debbie from Cincinnati,OH
Overall Rating: 8

• The location and cleanliness were excellent.

“Was impressed with the cleanliness and loved the location, but was a bit disappointed with the size of the room.”

Mar 15, 2009 by Kirby from Galax,VA
Overall Rating: 10

• Clean, pretty, friendly, quiet, convenient to everything.
• No free internet, overzealous housekeeper on last day there.

“Overall, very nice hotel, could have used a little more decorative ambiance considering the historic area in which it was located.”

Mar 13, 2009 by Mary from Marietta,GA
Overall Rating: 10

• Great location.

“Very appealing lobby, any staff I encountered very friendly; bedroom very comfortable and
did not feel like I was at a chain hotel.”

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Amenities at Renaissance Charleston, Charleston

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Pool Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Water Skiing

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