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Hampton Inn Charleston-Riverview
11 Ashley Pointe Drive,
Charleston, SC
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Average User Rating: 7.5 Cleanliness:[6.5] • Staff:[7.0] • Location:[8.0] Based on 76 user ratings |
Dec 19, 2009 by
Judith from Clayton,NC
Overall Rating: 9
“Clean, friendly people. Did not have to wait for service. Directions were given for parking and a good place to eat. Breakfast was good. Good variety. I will recommend this hotel to people that I know that will be traveling in this area.”
Dec 1, 2009 by
Earl from Fairfax,VA
Overall Rating: 8
“Hotel was clean and adequate for a short stay. I was not impressed with cleanliness of the room assigned. We stayed three nights and the carpet needed a light vacuuming and the bathroom mirrors required cleaning.”
Nov 18, 2009 by
Kenneth from Charleston,SC
Overall Rating: 9
“This hotel is great for a weekend getaway. It has everything you need and is less than five minutes driving distance from downtown Charleston.”
Oct 6, 2009 by
Mrsjokemac from Beaufort,SC
Overall Rating: 10
“It was good to be close to the marina. Felt like I was on a holiday and yet did not pay through the nose for the room.”
Sep 20, 2009 by
Furman from Shelby,NC
Overall Rating: 10
“Easily located and near all attractions. Reasonable rate for shuttle service to visitors center and other attractions.”
Aug 12, 2009 by
Marty from Atlanta,GA
Overall Rating: 10
“This is a great place. very Clean and nice. The rooms are better then
I would have thought. The only down side (but
I still give this place a 10) Is that the internet connection was not working right. I told the front desk but it being a weekend they couldn't get it fixed. I was not the only one to report it and they told me how sorry they were about it and would make sure that the manger would be taking care of it on Monday.
I was happy with the answer I got.”
Jun 12, 2009 by
Mike from Pecker Town,MD
Overall Rating: 5
“This is an older hotel. There were some tears in the furniture. It could have been a little cleaner.”
Apr 14, 2009 by
Melisa from Myrtle Beach,SC
Overall Rating: 9
“Good value. Nice staff. Comfortable beds. Beautiful view. Ease of location to area attractions. Very spacious common area. Good continental breakfast.”
Mar 21, 2009 by
Virginia from Archbald,PA
Overall Rating: 9
“We liked it. The staff was very friendly and helpful with directions when we got lost. We also liked the pick-up to the visitors center. Nice touch.”
Jul 30, 2008 by
Sarah from Atlanta, GA
Overall Rating: 4
Cleanliness:[3] •
Staff:[3] •
Location:[8]
“We waited till 5pm to check in to the hotel, but the front desk agent told us we would have to wait for a king sized room (which we were guaranteed) to be cleaned. This upset us because normal check in time is 3pm. We were very tired from a day of walking and had to get in to the hotel ASAP to get ready for an event that night. The services definitely had some problems.”
Jul 9, 2008 by
Jeremy from Long Beach, MS
Overall Rating: 9
Cleanliness:[10] •
Staff:[8] •
Location:[9]
“Very good for the price. More that I expected.”
Jan 26, 2008 by
Susan from Ash, NC
Overall Rating: 7
Cleanliness:[5] •
Staff:[3] •
Location:[3]
“The front desk staff was wonderful upon arrival the room {unknown by the front desk staff} had not been cleaned by the maid staff but the crib I had requested was already in the room. When I mentioned it to the maid staff they acted uninterested in helping solve the problem. I called down to the front desk and the front desk clerk fixed the problem in minutes and was very friendly and service oriented. I was given a new room and when I went to move the crib the maid did not offer to help she did not say much and kept cleaning the room I had been moved from. Other then the first 20 minutes my stay was very nice and our beds were very comfortable and I would sty there again.”
Nov 17, 2007 by
Kathy A. from Inman, SC
Overall Rating: 2
Cleanliness:[2] •
Staff:[7] •
Location:[9]
“Very disappointing for such a nice location and such a high price. This room was not a suite, just a cheap motel room. The tub and toilet were nasty and the "white" towels were dirty as well. There were outlets hanging out from the wall with exposed wires next to the sink and behind the mattress, obvious fire hazard. No matter what the price or age, any hotel room should at least be clean and safe and this room was not. They did have a good breakfast.”
Oct 30, 2007 by
Travis from Little River, SC
Overall Rating: 4
Cleanliness:[6] •
Staff:[3] •
Location:[7]
“When we got there the ladies at the front was indifferent and didn't want to be there. When we get to our room it wasn't what I requested. I asked the ladies to move us, but she said there was nothing available. However they did have another room for a friend of mine so you tell me.”
Oct 22, 2007 by
Mary from Chandler, AZ
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“For the money we paid this hotel was perfect. The room was neat and clean but the beds were not very comfortable. We never planned on walking to the park so the shuttle was perfect. We ate at the Carrows (next door) twice daily. The service, food, and price were all outstanding! The hotel employees were all very friendly. Overall, it was a good experience.”
Oct 10, 2007 by
Philippe from Montgomery Village, MD
Overall Rating: 1
Cleanliness:[1] •
Staff:[1] •
Location:[1]
“Hotel is located near the river, however Charleston cab service is inexistent, and is not available on demand, even of you call in advance. That create a problem for La Quinta since one cannot walk anywhere beyond the parking lot. So you need to rent a car, or get a hotel downtown. Besides that staff is rude, and rooms need a lot of work.”
Oct 9, 2007 by
Gerry from Miami Beach, FL
Overall Rating: 7
Cleanliness:[7] •
Staff:[7] •
Location:[9]
“Overall the hotel was good. It's not the Ritz, but you get what you pay for. Location was excellent. I would stay there again so long as I can get a non smoking room as it was too stinky for me. If you just want a cheap place to just sleep this one will do fine.”
Oct 4, 2007 by
Jane from Marietta, GA
Overall Rating: 5
Cleanliness:[3] •
Staff:[7] •
Location:[10]
“We asked for another room after the carpet in the first room was damp, the room smelled, and mildew was actually on the wood furniture and could be wiped off. The 2nd room was an interior room, and was fine.”
Oct 3, 2007 by
Ben from Heath Springs, SC
Overall Rating: 5
Cleanliness:[5] •
Staff:[3] •
Location:[10]
“The hotel had a beautiful location and really convenient. Room had a musty smell. Not able to check in until 3, instead of 1. Staff was rude.”
Aug 26, 2007 by
Austin from Greenville, SC
Overall Rating: 7
Cleanliness:[6] •
Staff:[8] •
Location:[9]
“The staff was very accommodating, hotel nice, but the only thing holding it back from achieving a higher perception is the incompleteness in maintenance. Elevator floors for instance, consist of only several square meters, yet are rarely mopped, and the walls could be touched up more often. Little things, though the friendly staff did all they knew to do to be helpful.”
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