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Amerisuites Roanoke 2-star

5040 Valley View Boulevard, Roanoke, VA

The AmeriSuites Roanoke is a new hotel located in the Valley View Mall district offering convenience to Interstates 81 and 581.[more]

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User Reviews for Amerisuites Roanoke, Roanoke

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 103 user ratings

Feb 27, 2008 by Carol from Christiansburg, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Beautiful décor.
  • Under repair.

“Very clean, beautiful setting, rooms were very spacious, well put together, very quiet and relaxing atmosphere.”

Apr 19, 2007 by Ron from Edison, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Location cleanliness staff.
  • Bed was poor, linens even less.

“The hotel would have been a three star for amenities and quality of service but the double bedded room had below quality bed comfort with linen that was too small and often left the mattress. Next time should ask for king bed which may have been more comfortable.”

Mar 19, 2007 by Michael from Toccoa Falls, GA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Very attractive design and the facility were clean as well.
  • The beds were not comfortable at all - my wife and I both slept terribly.

“This particular hotel has a pretty good location, being right outside of a mall in Roanoke. The outside of the building is also very pleasing to the traveler. To be honest, the only problem I had with my stay was how incredibly uncomfortable the beds were. The springs were very stiff and there was no give in the mattress whatsoever. So I suppose if you like a hard mattress, this hotel will be great. If not, I might venture to look elsewhere.”

Mar 3, 2007 by Peggy from Berlin, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • We liked the hotel very much but got put into a smoking room which wasn't a very good experience.
  • The room turned out to be a smoking room so the odor was very significant in the bed.

“The hotel was very nice and comfortable but recommend you make sure the room is non smoking. The bed had a smoking odor to it. Other than that is was very nice and would highly recommend it.”

Mar 1, 2007 by Jo-Jo from Philadelphia, PA
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • I liked the fact it zetas a suite the room was a very nice is.
  • My room had a very cheap king size mattress and I got very little sleep that is not worth saving money.

“Amerisuites and affordable suites that have nice size rooms and is conveniently located..”

Feb 26, 2007 by Tina from Fairfield, VA
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[7] • Location:[4]

  • Breakfast buffet.
  • The bed was EXTREMELY uncomfortable.

“Great value, includes nice hot breakfast. The bed was one of the most uncomfortable Iżve stayed in. We did not have an ocean view as advertised.”

Feb 6, 2007 by Roger from Harrisonburg, VA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Location:[10]

  • Very good location with easy access to airport.
  • The bed was hard as a rock. My back still hurts.

“The breakfast bar at this location has really gone downhill fruit tasted like it was spoiled. The bar just did not look or taste good.”

Jan 22, 2007 by Michael from Whitehouse Station, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Best work space Iżve seen, great layout, camped breakfast was excellent.
  • Issues connecting on line in the room, had to go to lobby to connect.

“Lovely design/ accessibility/ staff were a cut-above.”

Jan 8, 2007 by Aslam from Eustis, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Comfortable and friendly.
  • Nothing.

“Very comfortable place to stay - while when u traveling.”

Jan 8, 2007 by Randy from Newport News, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • It was a very spacious suite.
  • I was not expecting to be given a double bed.

“The hotel is just about everything you'd expect, however one word of warning, do not stay there near any major holiday shopping season! I was there during Christmas and with the layout of the area, you may be stuck in traffic for up to an hour just trying to get out of there and onto a freeway.”

Dec 20, 2006 by Derrick from Danville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean and quiet.

“This hotel is attractive from lobby to room.”

Dec 18, 2006 by Melissa from Winnsboro, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Nice spacious clean rooms.
  • Pillows made me itchy.

“Very clean. Not the most convenient from interstate, but very nice. Rooms were spacious and clean. Friendly staff except for the breakfast lady. Difficult to find the entrance though from the interstate. Good experience.”

Dec 4, 2006 by Frank from Maryville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean rooms, friendly staff in both housekeeping and front desk.
  • "Fitness center" lacks basic equipment - i.e. Free weights, bike and treadmill.

“I spoke with both the front desk and 5th floor housekeeping staff, all of whom were helpful and generally delightful. The rooms near the elevators (as mine was) are a bit oddly arranged, with the television crammed in the walkway between the suite and bedroom. Otherwise, everything is excellent, save the aforementioned fitness center that is lacking in basic equipment. A great stay at a great price!”

Oct 16, 2006 by Tammy from Williamsburg, VA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[5]

  • My room was quiet and spacious.
  • Smoking room, shabby beds - needs update.

“I requested a nonsmoking room which was not provided. Bed linens, beds, rug, curtains and couch were shabby. Hotel needs redo - or at least my floor (6th) does. Room was quiet and spacious. Unable to use bathroom light without very loud fan at same time. Air quality poor. I will avoid staying with them again if possible.”

Oct 16, 2006 by Shane from Aubrey, TX
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Excellent hotel overall.
  • Everything was good.

“Excellent hotel.”

Sep 18, 2006 by Steve from Phoenixville, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[5]

  • Clean, nice room, friendly staff.
  • Hard to find, access from roads difficult.

“Very nice, clean, with helpful staff. A little difficult to find if you're driving there (I was not coming from the airport; it seems easier to get to from there.)”

Aug 30, 2006 by Wayne from Marietta, GA
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Great food.
  • Small bed.

“I was unhappy with the small bed. I expected a king size but got a double.”

Aug 18, 2006 by Doug from Townville, SC
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[10]

  • Average
  • The beds were twin size and we would have liked the option of a king size bed, but they said there were not available.

“It was an above average hotel with spacious room.”

Aug 11, 2006 by Tracy from Salem, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very good quality for price.
  • My price wound up being more than I had thought.

“Very nice, easy check in.”

Aug 9, 2006 by Kevin from Richlands, VA
Overall Rating: 5 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[9]

  • House keeping staff were friendly.
  • Check in staff were NOT friendly. Never looked up. Three on desk only one was actually assisting guests.

“The room size was comfortable. Liked the extra sitting space. The sofa and chair were not comfortable. Spent more time on the bed sitting.”

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