Amerisuites Roanoke [Roanoke, VA]- Hotel Reviews - MyTravelGuide.com


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Amerisuites Roanoke 2-star

5040 Valley View Boulevard, Roanoke, VA

The AmeriSuites Roanoke is a new hotel located in the Valley View Mall district offering convenience to Interstates 81 and 581.[more]

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User Reviews for Amerisuites Roanoke, Roanoke

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 105 user ratings

Jul 24, 2008 by Wayne from Christiansburg, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was very clean and the size of room was great for price.
  • Can't think of anything.

“Everything I needed was at this hotel - A+.”

May 28, 2008 by Don from Snellville, GA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • The staff was very friendly.
  • This was an excellent stay.

“This is an excellent hotel and I would recommend it to my best friend.”

May 24, 2008 by Tracy from Franklin, WV
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everyone was very friendly and the room was more than I ever expected. very nice hotel. I would recommend it to anyone going to the Roanoke, VA area.
  • I thought it was a little hard to find, but it was also my first trip to Roanoke and I didn't know the area at all.

“The hotel was awesome. It had a 42 inch flat screen LG TV. It had a wrap around couch in the room and very nice comfortable beds. My girlfriend went with me and was overly impressed as well. I also had a friend come down to stay with us and he really enjoyed his stay. Overall I would recommend this hotel to anyone going to Roanoke, VA. It was close to several restaurants and the Mall was right down the road. Loved it!”

May 22, 2008 by Patrick from Blacksburg, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[9]

  • I really enjoyed the large spacious rooms.
  • The staff was rather informal.

“The Hyatt Place Roanoke is a wonderful, newly renovated facility. The rooms have comfortable bedding and the location is convenient to the airport, Valley View area, and Downtown. The staff, like many hotels in Roanoke was rather informal.”

May 20, 2008 by Rob from Charlotte, NC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Cutting edge, room design, check in/out, good breakfast.
  • We didn't stay long enough!

“This is one of the new Hyatt Place inns, which is an upscale answer to the people who want nice accommodations (and technology) without giving up ease and accessibility. They provide quick touch screen check in and out (it hands you the key coming in and the receipt on the way out!), decent breakfast, and all-around pleasantness. Of special note, Hyatt has made a breakaway from traditional room design. While the actual amount of space, may be the same as a ordinary room, they have basically designed a "mini-suite", virtually four separate areas! A very comfortable bed with night stands, a complete bathroom area, a couch and sitting area, and even a small bar setup with a fridge and bar sink! A simple "why hasn't someone thought of this?" Large panel HDTV which swivels to be seen in the sitting area or the bed area. (And has easy and accessible hook-ups for computers to game systems!) Hyatt has raised the bar for this hotel category.”

May 13, 2008 by Pam from Chesterfield, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Nice big screen TV.
  • Continental breakfast area was small and congested.

“Upscale, clean will stay there again.”

Feb 27, 2008 by Carol from Christiansburg, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Beautiful décor.
  • Under repair.

“Very clean, beautiful setting, rooms were very spacious, well put together, very quiet and relaxing atmosphere.”

Apr 19, 2007 by Ron from Edison, NJ
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Location cleanliness staff.
  • Bed was poor, linens even less.

“The hotel would have been a three star for amenities and quality of service but the double bedded room had below quality bed comfort with linen that was too small and often left the mattress. Next time should ask for king bed which may have been more comfortable.”

Mar 19, 2007 by Michael from Toccoa Falls, GA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Very attractive design and the facility were clean as well.
  • The beds were not comfortable at all - my wife and I both slept terribly.

“This particular hotel has a pretty good location, being right outside of a mall in Roanoke. The outside of the building is also very pleasing to the traveler. To be honest, the only problem I had with my stay was how incredibly uncomfortable the beds were. The springs were very stiff and there was no give in the mattress whatsoever. So I suppose if you like a hard mattress, this hotel will be great. If not, I might venture to look elsewhere.”

Mar 3, 2007 by Peggy from Berlin, MD
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • We liked the hotel very much but got put into a smoking room which wasn't a very good experience.
  • The room turned out to be a smoking room so the odor was very significant in the bed.

“The hotel was very nice and comfortable but recommend you make sure the room is non smoking. The bed had a smoking odor to it. Other than that is was very nice and would highly recommend it.”

Mar 1, 2007 by Jo-Jo from Philadelphia, PA
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • I liked the fact it zetas a suite the room was a very nice is.
  • My room had a very cheap king size mattress and I got very little sleep that is not worth saving money.

“Amerisuites and affordable suites that have nice size rooms and is conveniently located..”

Feb 26, 2007 by Tina from Fairfield, VA
Overall Rating: 6 Overall user rating
Cleanliness:[4] • Staff:[7] • Location:[4]

  • Breakfast buffet.
  • The bed was EXTREMELY uncomfortable.

“Great value, includes nice hot breakfast. The bed was one of the most uncomfortable Iżve stayed in. We did not have an ocean view as advertised.”

Feb 6, 2007 by Roger from Harrisonburg, VA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Location:[10]

  • Very good location with easy access to airport.
  • The bed was hard as a rock. My back still hurts.

“The breakfast bar at this location has really gone downhill fruit tasted like it was spoiled. The bar just did not look or taste good.”

Jan 22, 2007 by Michael from Whitehouse Station, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Best work space Iżve seen, great layout, camped breakfast was excellent.
  • Issues connecting on line in the room, had to go to lobby to connect.

“Lovely design/ accessibility/ staff were a cut-above.”

Jan 8, 2007 by Aslam from Eustis, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Comfortable and friendly.
  • Nothing.

“Very comfortable place to stay - while when u traveling.”

Jan 8, 2007 by Randy from Newport News, VA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[7]

  • It was a very spacious suite.
  • I was not expecting to be given a double bed.

“The hotel is just about everything you'd expect, however one word of warning, do not stay there near any major holiday shopping season! I was there during Christmas and with the layout of the area, you may be stuck in traffic for up to an hour just trying to get out of there and onto a freeway.”

Dec 20, 2006 by Derrick from Danville, VA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean and quiet.

“This hotel is attractive from lobby to room.”

Dec 18, 2006 by Melissa from Winnsboro, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Nice spacious clean rooms.
  • Pillows made me itchy.

“Very clean. Not the most convenient from interstate, but very nice. Rooms were spacious and clean. Friendly staff except for the breakfast lady. Difficult to find the entrance though from the interstate. Good experience.”

Dec 4, 2006 by Frank from Maryville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean rooms, friendly staff in both housekeeping and front desk.
  • "Fitness center" lacks basic equipment - i.e. Free weights, bike and treadmill.

“I spoke with both the front desk and 5th floor housekeeping staff, all of whom were helpful and generally delightful. The rooms near the elevators (as mine was) are a bit oddly arranged, with the television crammed in the walkway between the suite and bedroom. Otherwise, everything is excellent, save the aforementioned fitness center that is lacking in basic equipment. A great stay at a great price!”

Oct 16, 2006 by Tammy from Williamsburg, VA
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[5]

  • My room was quiet and spacious.
  • Smoking room, shabby beds - needs update.

“I requested a nonsmoking room which was not provided. Bed linens, beds, rug, curtains and couch were shabby. Hotel needs redo - or at least my floor (6th) does. Room was quiet and spacious. Unable to use bathroom light without very loud fan at same time. Air quality poor. I will avoid staying with them again if possible.”

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