Springhill Suites Charleston West

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User Reviews for Springhill Suites Charleston West, Charleston

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May 14, 2009 by Joe from San Antonio,FL
Overall Rating: 8

• Breakfast was excellent.
• Swimming pool wasonly accessible by stairs.

“Good experience and
friendly staff.”

May 13, 2009 by David
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[4]

• Free WiFi to get another hotel.
• They will steal your money.

“When we arrived the entire hall stank and the room smelled worse and the bathroom ventilation didn't work at all. We were exhausted.”

Jul 10, 2008 by Carissa from Fayetteville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• Great price; free parking; nice pool and hot tub; great breakfast.
• Wish they had a shuttle in to Charleston Historic District.

“Nice hotel - was completely sold out for July 4th weekend. Given that, our experience at the hotel was very good!”

Jun 29, 2008 by Cherie' from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• I loved the layout of the room and the affordability.
• NA.

“Springhill Suites is my favorite hotel to stay in while traveling. It is affordable, comfortable and wonderful for couples or families. I will definitely stay here again!”

May 15, 2008 by Brad from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Entrance, lobby, rooms were terrific, super breakfast.
• Totally non-smoking.

“Great location, maybe a little hard to find for the average traveler, easy with GPS, quiet, comfortable rooms that are nicely furnished. Breakfast bar was above average, easy to access. Lobby is on second floor of this hotel.”

Apr 23, 2008 by Tony from Arden, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was clean, friendly. The hotel was great, parking was close.
• Nothing, it was great.

“The breakfast was awesome the rooms were very clean the people at the front desk were very helpful about the area. just a awesome place to stay.”

Apr 16, 2008 by Felicia from Yulee, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Location was convenient, easy drive to downtown.
• Elevators are small and slow there are only two which is not enough for such a busy place.

“The hotel is clean the room was nice with a great view of the marina. The continental breakfast was great more than the usual sweet roll and juice.”

Apr 14, 2008 by Jerry from Kansasville, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very attractive interior and exterior. Secluded from traffic yet easy access to Downtown Charleston. Very comfortable bed, clean throughout.
• Couch and chair in room somewhat stained.

“Very attractive Hotel with secluded, scenic location on waterfront, yet easy access to Downtown Charleston. Felt very safe and was very quiet. No internal restaurant but one just across bay (short drive). Decent breakfast bar, well attended to by staff. Definitely will stay here again on next trip!”

Feb 27, 2008 by Lora from Spartanburg, SC
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[9]

• Spacious suites, convenient to downtown, clean.
• Room had a slight mildew/mold odor.

“Nice hotel, good bang for the buck. Very close to both Folly Beach, MUSC, and downtown Charleston. Hotel also provides shuttle service to downtown. Very large suites with many ammenities. Housekeeping did a good job and the staff was friendly. Breakfast was good. Only complaint was a slight mildew/mold odor from the air conditioner that might bother people with allergies.”

Nov 15, 2007 by Trina from Chester, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice, large room with extra sitting area.
• Nothing.

“Pleasant stay at a wonderful facility. Extra clean room. Very comfortable.”

Sep 13, 2007 by Shirley from Mechanicsville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hotel was clean, affordable and had an excellent view of the marina. Hot continental breakfast was excellent.
• Lobby was located upstairs and signage was not very clear as you enter the front door.

“Excellent facility. Very clean. The staff was very professional and helpful. Would definitely stay there again.”

Aug 15, 2007 by Lisa from Lexington, SC
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[8]

• Convenience.
• The rooms had a mild odor, we ask to change but the 2nd one did too! It was awful!

“The lobby was on the 2nd floor, I didnt think this was easily accessible. Although the lobby was clean and the desk staff was friendly, the room smelt horrible. I called the front desk to change rooms; however, the 2nd one was actually worse. There were 6 of us so it was a lot of trouble to move, so we didnt keep trying. However I ask the cleaning lady for some air freshener and she said she had some, but we never did get any! I thought the bed I slept in was the most uncomfortable bed I had ever laid on, so did my bed partner. It was lumpy or something. This was a trip for my daughters 18th birthday and was supposed to be special. The only thing I can say is at least we were busy and didnt have to spend too much time in the room. But for a Marriott Hotel-I was very disappointed.”

1 of 1 people found this review helpful.

May 11, 2007 by Ronda from Dale, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• Nice room. Great beds, nice view of marina.
• Continental breakfast could be improved upon.

“Very nice hotel with friendly staff. Comfortable and clean. Would highly recommend! Only drawback is that it is not close to restaurants or shopping, but there are a variety of eating establishments who deliver to the hotel. Bring your own bottled drinks and snacks because the ones in the vending machine are outrageously expensive.”

1 of 1 people found this review helpful.

Oct 30, 2006 by Sara from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• This hotel had breakfast in the morning and appetizers in the evening! It was great.

“Great! You will love their outstanding continental breakfast as well as their evening appetizers. Excellent location if you didn't want to stay right downtown Charleston. Just a quick hop over the bridge and you're there. We'd consider staying here again.”

2 of 2 people found this review helpful.

Oct 24, 2006 by Rhonda from Denver, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The friendly manager made us feel welcome in spite of tour reduced rate in a sold out the hotel.
• Entering thru the front door at ground level with no sign saying "Lobby upstairs".

“The manager covered well for the desk staff being trained w/out making them feel inferior & awkward. I'd promote him. The facilities were quiet, had nice decor and had adequately lit parking areas arranged so no one had to walk far. The suite arrangement was best I've been in. The decor was attractive and the room was clean and well-stocked.”

2 of 2 people found this review helpful.

Jul 6, 2006 by Tara from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff, large room, good pool, and I liked being near the marina.
• Would have liked a balcony.

“Springhill Suites was a very comfortable place to stay with 2 children. We had enough room, it was very clean, and my children loved the pool. The kitchenette made it easy to keep my children fed, and two TVs meant they could both watch what they wanted. The staff was very friendly, and the breakfast was very good.”

2 of 2 people found this review helpful.

Jul 5, 2006 by Renee from Elkins Park, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful view of the Ashley river, convenient connection to downtown Charleston.
• Nothing

“Springhill Suites is a perfect option for any traveler to Charleston. It's right across a bridge over the Ashley River, and you can be in downtown Charleston by following Calhoun Street in about 5-7 minutes. The building is brand new, and the suites are large and comfortable. All guests are treated with southern hospitality.”

2 of 2 people found this review helpful.

Jun 21, 2006 by Christine from West Columbia, SC
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[6]

• Big room.
• Couple of hairs in the bathroom which always freaks me out, but it was the only dirty thing.

“Over all very nice. Breakfast was awesome (for a hotel). The hairs in the bathroom grossed me out, but everything else was very clean. Linens were clean, as far as I could see without a black light. I would recommend it, but it is not within walking distance from Downtown Charleston. You will need to drive or take a cab. Pretty nice, but 210 a night seemed a bit steep to me. Especially with the hairs in the bathroom.”

2 of 2 people found this review helpful.

Jun 1, 2006 by Mary from Atlanta, GA
Overall Rating: 10
Cleanliness:[8] • Location:[9]

• Great big rooms, very clean, nice staff, excellent continental breakfast
• The placement of the television was in front of the couch instead of the bed.

“We got a great deal on this room and found a spot during the opening Spoleto weekend which was exciting enough. However, we got a room on the top floor (the 4th) with a King and a tiny balcony facing the marina. The room clean, huge, and the bed was heavenly. After a restful and very quiet night's sleep, we had a continental breakfast offering a fabulous selection. We highly recommend this hotel.”

3 of 3 people found this review helpful.

May 11, 2006 by Marie from Fredonia, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• The breakfast, the ambiance, the service, very nice - almost everything.
• We couldn't find the hotel - we drive around forever - directions were poor. Even our navigator was unclear.

“The hotel is obviously very new. It was clean and very pleasant all around. The breakfast was excellent. The problem was location - it is very difficult to find (the receptionist confirmed we weren't alone) But once we checked in, the clerk gave us directions to downtown Charleston and it was incredibly easy. Parking in Charleston is the real problem but what a great city!”

2 of 2 people found this review helpful.

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Amenities at Springhill Suites Charleston West, Charleston

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk City Center Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access

Ice Machine Iron Kitchenette Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing Wet Bar

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