Wyndham Roanoke Airport Hotel

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User Reviews for Wyndham Roanoke Airport Hotel, Roanoke

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Apr 20, 2008 by Craig from Rehoboth, DE
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[9]

• Location.
• Was under renovations, very inconvenient.

“Nothing said about construction. Was also a charge for the internet. At present time with construction, place is overrated. Will be great once renovation is complete.”

Apr 8, 2008 by Donna from Stokesdale, NC
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• Staff was very friendly and helpful.
• Noisy renovations, old rundown hotel.

“I think this can be an awesome hotel once the renovations are completed. The rooms need updating and the workmanship from before is shoddy, i.e. tub and sink caulking not neat. Rooms need heavy duty cleaning; there was mold on wallpaper above tub/shower. Bathroom tiled floor was nice. Was sad to see pool area was closed for renovations.”

Apr 3, 2008 by Lori from Winslow, IN
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• Clean.
• Under construction, pools, sauna, and Jacuzzi out of use.

“The pools, sauna and Jacuzzi were not open. That was the main reason this hotel was picked. Very disappointed.”

Mar 5, 2008 by Shannon from Covington, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[7]

• It's sentimental. Stayed there on my honeymoon.
• It's a wreck! Under construction, should close if they're not able to keep it up to par.

“My husband and I stayed at this hotel when we were married. This time, we were truly let down. The hotel has changed management, and is under major renovations. The halls are torn down; construction materials are everywhere; the pool and hot tub have been closed for more than 2 months.”

Mar 4, 2008 by Susan from Sarasota, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[4]

• Nothing.
• Under renovation. The pool and hot were not available. And we were not warned ahead of time.

“The fact that the hotel is under MAJOR renovation should be revealed before reservations are made. To walk in and find this out is unfair. Also the rooms are awful. Mold is in the showers around the ceilings; half the lamps do not work. We had made a reservation for a king-size bed and got 2 double beds. What is the point in making requests if they are not honored. The dishes sat outside a room that had ordered room service for over 24 hours and it was disgusting.”

Feb 20, 2008 by James from Rio Rancho, NM
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Spacious room with adequate chairs.
• Under construction.

“Got coffee grounds every time we made tea. Center tile in elevator by exercise room come off.”

Feb 4, 2008 by Steve from Montpelier, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• Layout.
• Construction / a little worn.

“Good old hotel in good location with a good floor plan. This former Wyndham has good bones and is getting a much needed renovation. I hope the new owners use good quality beds.”

Jan 5, 2008 by Gina from Simpsonville, SC
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[3]

• The pillows were very comfortable.
• I was expecting to stay in a Wyndham. This hotel is not a Wyndham. I'd have bid lower had I known.

“This hotel is not a Wyndham. It is an independent hotel called the Roanoke Plaza and it is undergoing extensive renovations to become a Sheraton over the next year. After driving 12 hours. This was not something I wanted to put up with. It was comfy enough for the one night of passing through we needed it for. I do not recommend an extensive stay at this hotel.”

Jan 2, 2008 by Keith from Antioch, TN
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[9]

• Good location.
• No maid service for duration of stay.

“The hotel is no longer a Wyndham and did not provide maid service for the duration of our stay (even though we hung the maid service tag on two separate days). Part of the hotel was under construction which meant lots of noise and no water from 11am-5pm. Also, our in room coffee pot was chipped badly.”

Jan 2, 2008 by Mgm from Blacksburg, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[10]

• Room was a good size.
• They changed hands from the time that we booked. They said we had to pay again.

“They changed hands from the time that we booked. They said we had to pay again. However, at this point, it is still very sad looking. The hallway to our room had dishes sitting outside the door, other pieces of trash, and needed vacuuming. Our room faced 581 but was quiet. I don't think there were many guests that night so the hallways were fairly quiet (I did hear activity close to midnight). Our room was a good size and clean but looked forlorn- torn wallpaper, banged-up furniture, and very dated bathroom countertops and fixtures. (I hope they raise the countertops when they renovate!).”

Jan 1, 2008 by Melissa from Roanoke, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The kids loved the hot tub.
• It is being remodeled currently and slightly noisy during the day.

“I stay at the Wyndham often. The room was fine, the pool was great, and the restaurant left much to be desired. With only two tables eating when we got there we still waited for service for more than 10 minutes and this was with a bunch of 12 year old girls. Not the most patient individuals. All of our drinks ran out and our meals were brought out at different times, some at some tables getting theirs and finishing before the rest was served. The hotel itself is great, being remodeled right now which was a little distracting but we barely noticed. I would advise staying away from the restaurant, there are much better places to eat only minutes away at the valley view mall area.”

Jan 1, 2008 by Sharon from Hixson, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[4]

• Friendliness of staff.
• Difficult to find in the dark.

“Hotel is under renovation. Water may be turned off from 11am to 5pm. Not a Wyndham hotel any longer. Its now just the Roanoke something. Did not know this and could not find it!”

Dec 26, 2007 by Barry from Richmond, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[8]

• Location/layout.
• Under new construction.

“Will eventually be back in shape/after completion.”

Dec 18, 2007 by Dave from Chesterbrook, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Fireplaces in the lobby, friendly helpful staff.
• Hard to get to signs not obvious. Grounds a bit dirty.

“Friendly staff, very helpful. Very good food. Room very clean and orderly, beds comfortable. Love the fireplaces in the lobby and restaurants. Nice little indoor pool and Jacuzzi. Great rate. Great location just a couple minutes from Downtown and various stores. Highly recommend.”

Dec 17, 2007 by Tim from Pickerington, OH
Overall Rating: 3
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location.
• It is a dump, loud, not a good experience.

“You need to check this out for yourself before you have your customers staying there.”

Dec 16, 2007 by Oscar from Hamilton
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• It had a nice pool.
• Under renovations and completely outdated in desperate need of repair.

“The hotel is undergoing major renovations which is not advertised anywhere. The first night I was there the water was cut off from 9pm until 5am the next morning. The hotel staff was unwilling to make any concessions for the inconvenience. The need for renovation is obvious. It is seriously outdated and worn out. I'm sure the place was wonderful when it opened, but I wouldn't stay there again. The only positive thing was that it was a good location.”

Dec 16, 2007 by Oscar from Hamilton, VA
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[5]

• The hotel had a nice pool area.
• The hotel was undergoing renovations and it was not advertised on any website.

“The hotel is undergoing major renovations. The first night we stayed the water was shut off from 9pm until 5 am. Many of the areas are blocked off and the hotel is seriously outdated and it appears that they are focusing on renovations and not maintaining what they renting out each night. The staff was unwilling to make any concessions for the inconveniences caused. I will not stay there ever again. It should not be in that star rating.”

Dec 16, 2007 by Allyn from Tarpon Springs, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[9] • Location:[8]

• Location.
• Run down and old.

“The furniture looked like it had been through a war. There were cobwebs on the walls. Everything was old and warns out.”

Dec 12, 2007 by Crystal from Lewisburg, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[9]

• It was very easy to find and in a convenient location.
• You could hear everything; the walls were thin.

“They were in the middle of doing repairs and updates, so that wasn't very nice. The ice machine on our floor didn't work, so I went to a different floor. That one didn't work either; finally the third floor I went to, the ice machine worked, but there was dirt in some of the ice cubes. Yuck. The walls were thin, so we could hear everything in the next room and out in the halls. At one point, my friend went to take her shower, there was no water. I called the front desk. The city apparently was fixing a water pipe, but she was somewhat rude to me when she explained the problem. The hotel might be nice after it's updated, but I wouldn't recommend it right now.”

Dec 8, 2007 by Allen from Pinellas Park, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[8]

• Nice gym, pool.
• No water Sunday night, cold water Tuesday, Wednesday morning.

“Good thing there was an indoor pool and gym.”

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Amenities at Wyndham Roanoke Airport Hotel, Roanoke

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable