Holiday Inn Roanoke Tanglewood

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User Reviews for Holiday Inn Roanoke Tanglewood, Roanoke

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Sep 29, 2009 by Joan from Danville,VA
Overall Rating: 9

• It was newly furnished.
• The air conditioner was leaking onto the carpet.

“Beautiful room. Breakfast room service was late, but the quality and temperature of the food was perfect.”

Aug 27, 2009 by Phil from Norfolk,VA
Overall Rating: 6

• Room was clean but tired - peeling paint, discolored bathroom counter
• Public areas were dreary - it's a 40 year old hotel and it looks it

“A bed for the night - nothing more”

Aug 24, 2009 by Maggie from Somersworth,NH
Overall Rating: 10

• Helpful staff.
• Busy location.

“Very helpful and friendly staff.”

Jul 26, 2009 by Donna from Mt. Pleasant,SC
Overall Rating: 2

• Old and dirty.

“This is not a good location nor is the hotel one I would recommend.”

Jul 24, 2009 by Ron from Vineland,NJ
Overall Rating: 9

• Good location in a good area.
• Got smoking room first night because of availability. Room odor was pretty bad, ice machine on level was not working.

“Good hotel. Hotel was in good condition and room was fine. Best was the mattress and air conditioning which was quiet and comfortable.”

Jun 27, 2009 by Glenn from Naples,FL
Overall Rating: 7

• Location was close to mtn and downtown - also had vintage Holiday Inn sign.
• I don't think the manager liked that they gave a PL customer a King N/S room.

“Overall for the one night stay this is a nice hotel.”

Jun 16, 2009 by Joel from Rockville,MD
Overall Rating: 9

• Walking distance to shops and restaurants.
• Some renovations (painting) impacted first impression inside.

“Overall it was a great experience. The hotel staff was friendly and accommodating. We asked for a bit of a late check out and they obliged with no hesitation.”

Jun 15, 2009 by Deeanna from Lexington,KY
Overall Rating: 8

• Location was extremely convenient for the reason of my visit.
• The carpet around the air conditioner was wet. Don't know if it had leaked or not.

“I enjoyed staying at this hotel. The room was very clean and my housekeeper did a great job!”

Jun 8, 2009 by Sherri M. from Pelham,AL
Overall Rating: 10

• Staff very helpful and very clean and nice rooms.

“Great hotel for business or family travel.”

Feb 14, 2009 by Craig from Charleston,WV
Overall Rating: 8

• One Stop Shop Full Service Hotel

“Older hotel going through a remodel. Rooms good. Great Value for the Money.”

Feb 2, 2009 by David from Manassas Park,VA
Overall Rating: 9

• People went above and beyond to fill my needs.
• Restaurant closes too early.

“Nice room, nicer staff, and good visit.”

Dec 3, 2008 by Debra from Asheville,NC
Overall Rating: 3

• Very helpful night attendant.
• Dirty carpets, disturbing and drunken bar patrons in lobby.

“We would never recommend this hotel to anyone. We have actually had bad experiences at Holiday Inns in the past year and would not recommend Holiday Inns to our friends.”

Oct 12, 2008 by Erick
Overall Rating: 7

“The hotel is beginning to show its age with minor cracks and blemishes in the interior lobby and room facade. Room was good sized but the beds were not terribly comfortable. Decent serviceable hotel for business travelers looking for a short stay.”

Sep 5, 2008 by Michael from Birmingham, AL
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[3]

• Bed and room were okay for a two star.
• Obviously not a well kept property.

“Got of the elevator, the hallway smelled strongly of diesel fuel, sour soda, and another chemical. Carpet was beyond dirty, nasty! Front desk just nodded in agreement when I mentioned it. No liner for ice bucket, yet trash cans have liners. Broken bedside lamp switch. Ice machine located on another wing. Kids were playing in exercise room at 11:30 PM. Water damage evident on two walls of room. Window type AC made too much noise. Room was clean, bed comfortable, typical Holiday Inn decor. Will not stay here again. Better options available.”

Sep 2, 2008 by Greg from Cherryville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was great, the room was clean, spacious, and had all the extras.
• Parking was mildly inconvenient, but not to the detriment of our stay.

“The hotel was clean and efficient. The room was well appointed. Overall we were very pleased with the hotel and would not hesitate to stay there again.”

Aug 24, 2008 by Lindsey from Houston, TX
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[5]

• It was near the highway we needed to be on.
• The hotel was old and it showed. The ceiling above the shower was moldy. The curtains were broken and would not close.

“There is no way this hotel be 3-star. It looked old from the outside and it was obviously old on the inside. The room wasn't very comfortable, the linens on the beds were old, the curtains wouldn't close to keep the very bright light outside our window out, and the ceiling in the shower was moldy. When I selected 3-star, I expect a fresh and clean hotel, not an old, moldy place. It was the worst hotel I stayed at on a 2-week long road trip.”

Aug 17, 2008 by Gina from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[2]

• Nothing, absolutely nothing. Send the officials to clean it up.
• Do they ever run a vacuum? Ever?

“Unquestionably the most horrible hotel experience in my life. It is so dirty, run down, unkempt and the rooms smell of insect spray. The place is simply awful. Do not stay there.”

Aug 14, 2008 by Eric from Martins Ferry, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Clean with a lot of amenities.
• The breakfast quality could have been better.

“Which I could have stayed longer got two good nights sleep.”

Aug 14, 2008 by Mindy from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• They printed out directions to the wedding for us.
• It was a little out of the way (though not that bad).

“This was a very nice place for price and just in general. Comfortable, quiet and had a friendly staff.”

Aug 2, 2008 by Debora from Clarksville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Room was clean, staff was excellent.
• Parking was inconvenient, wireless internet kept cutting out.

“I enjoyed this room. The staff was so friendly. The bed was comfortable, and the furniture, carpet and bathroom were clean. The menu was nice and the prices were very reasonable for a hotel restaurant.”

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Amenities at Holiday Inn Roanoke Tanglewood, Roanoke

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service DVD Player Desk with lamp Email Service Executive Level Exercise Gym FAX Free Airport Shuttle Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Pets Allowed Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security TV Remote Control Turndown Service Vending Machines Video Checkout Wake-up Service

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