Extended Stay America Roanoke Airport

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User Reviews for Extended Stay America Roanoke Airport, Roanoke

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Apr 24, 2008 by Beth from Coventry, RI
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[8]

• Clean.
• No lobby, no exercise room, no outside area to sit.

“The extended stay facility was fine for it's purpose but it is not a hotel.”

Apr 14, 2008 by Tim from Overland Park, KS
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[3]

• Did not like this hotel.
• Dirty, smoky, not clean.

“I do not think this hotel is at a two star level. It should be moved down to a one-star due to the overall construction and facilities. It is not meant for business travelers.”

Apr 13, 2008 by Nancy from Shepherdstown, WV
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[9]

• Bathroom was not clean and pipes made awful noise when toilet flushed refrigerator did not work.

“This hotel was ok for a one night last minute stay. It had no amenities continental breakfast, pool, lounge area. I realize it is basically an Extended Stay Hotel for basic needs but the bathroom was not very clean, the pipes made a terrible noise when toilet flushed and the refrigerator made such awful noise when it ran that we ended up shutting it off. Would not be good for the traveler that needed to have fridge. The people were friendly. Would not be a very good place to stay, for me, for any length of time. But otherwise it was suitable for our needs and for those that just need a place to stay for a night or two and just to flop. I would rate it more of a 1 star economy hotel.”

Apr 10, 2008 by Barre from Rossville, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Kitchen and ample room space, lounge chair.
• Somewhat plain, but did not expect upscale lodging.

“Used as overnight stop on way to actual destination. Room was clean and spacious, everything functioned well, met expectations for star level.”

Apr 9, 2008 by Carl from Garner, NC
Overall Rating: 6
Cleanliness:[7] • Location:[4]

• Was OK not much more.. 1 star at best for me.
• Cheap windows, gap at door let air and lot of road noise in.

“Very close to interstate highway. Cheap windows and gap around door allowed cold air and road noise in at night. We could not sleep because of noise. We were charge extra for 2 bed unit verses one bed unit. Also they charged for wireless internet. Most places its free.”

Apr 8, 2008 by William from Dublin, VA
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[9]

• Location.
• Traffic noise from Interstate 581 was horrendous - all night long.

“Room was clean - Staff at lobby was rude - involved in a private cell phone conversation during check-in. - Biggest complaint is the road noise.”

Mar 25, 2008 by Rh from Catawba, VA
Overall Rating: 2
Cleanliness:[2] • Staff:[9] • Location:[2]

• Staff was friendly.
• Location.

“We stayed to be close to the airport for an early morning flight. The hotel was very noisy, right on the Interstate. It was not particularly clean and was shabby. Seemed like not a very safe place to stay. The staff was very nice, though!”

Mar 22, 2008 by Lisa from Port Deposit, MD
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• The location. The bare boned staff that was there, were nice.
• Greasy bedspread nasty blanket I bleached the kit & bath mold in bath coffee maker nasty burner on stove did not work carpet filthy.

“The bare bones staff that were there were nice. I felt bad for them. This could be a decent place to stay if they would just clean the carpets, I was afraid to walk barefoot and didn't. They need NEW sheets, blankets and bed spreads. Bleach the bathroom black mold around toilet bottom at floor black mold under rim of toilet green mildew/mold on hand hold in shower. I'm not a freak but mold is a nasty health issue and can be cheaply corrected. Like I said with a thorough cleaning this could be a nice place. If cleaned I would stay again. If not cleaned I wouldn't pay more than $20/night if I had to come to Roanoke again. I would go in debt to stay at a nicer place rather than arrive at a room that I felt needed to be boiled & bleached just to avoid basic health risks.”

Mar 17, 2008 by Zaida from Bensalm, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“This hotel would be a 3 star if it had a restaurant or room service.”

Mar 14, 2008 by Michelle from Richmond, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• It is new.
• Cigarette burns in bedspread curb appeal.

“The out side of the building was dirty. A lot of dirt all over sidewalks and stairs. Curb appeal veer poor. Office workers need uniforms.”

Mar 10, 2008 by Hans from Taylorsville, UT
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[7]

• Nothing I slept in my car in their parking lot.
• It was not even close to the rating.

“Terrible place. I got a non-smoking room and the whole place smelled strongly of smoke. (Not just tobacco smoke either.) The room had old junk in it and the floors were covered in hair. Definitely not even 2 stars.”

Mar 7, 2008 by Eric from Brentwood, TN
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Water pressure fantastic and rood really spacious and clean.
• Again, too much noise from surrounding rooms up until 2am. I had to get up early and probably got a total of 3 hours rest all night.

“I thought overall the hotel stay was ok, the water pressure and space was really great, however I only slept 3hours. I had to leave the TV on to muffle the sound. I traveled 8 hours two days straight (with the hotel stay between the days). My second day of travel was really difficult, I felt sluggish all day.”

Mar 6, 2008 by Michael from Nashville, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[4]

• The rooms were easily accessible from the parking lot.
• Very poor attention to cleanliness and basic hotel standards.

“This stay was very unpleasant. I arrived late (around 1 AM) ready to collapse the night clerk (who happened to be a laundry attendant who was left in charge) was very sweet and helpful, and gave me the key to my room. When I arrived, however, dirty towels were scattered on the floor, the bed was unmade basically untouched from a previous guest's stay. I walked back to the front desk with suitcases, only to be told that only smoking rooms were available (which, in the morning, I found out was not true, according to the manager). Anyway, due to my exhaustion from travel, I reluctantly agreed to stay in the smoking room. When I walked in the room, the stench of old cigarette smoke was nearly unbearable and worst of all, I noticed that the coffee pot had a leftover cup of coffee still in the pot, with a film of mold floating on top of the old coffee. I called the front desk and told them immediately, but they did not offer to come get the coffee pot or change my room again. I was too exhausted to put up a fight, so I just peeled back the blankets (which had many holes from cigarette burns) and tried to filter the smoky air by putting a t-shirt over my face. I realize this email sounds a little dramatic.”

Mar 3, 2008 by Joseph from Melbourne, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• Good place to stay with no frills.
• Hard to find - GPS could not find.

“Good for business men or workers spending a week at a time. We were there 4 days for ODAC basketball tournament. It met our needs.”

Feb 22, 2008 by Michael from Rocky Mount, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The room was very clean, very spacious.
• The bed was a little hard and the walls were thin.

“Again, the room was very clean and spacious the only problem that I had was the walls were thin and the bed was hard.”

Feb 21, 2008 by Wendy from Thomasville, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The employees that I had contact with were very friendly, helpful, and efficient at their job.
• The only negative was that we found an old, grungy cookie between the bed and nightstand.

“Very clean and comfortable. This is a very good choice for a business traveler, whether for a short time or an extended stay. They get you registered and checked out very quickly, and gave us extra pillows and a blanket immediately when we requested them. Most rooms only have one queen size bed, so this is not the ideal arrangement for more than one person or a couple traveling together.”

Feb 21, 2008 by Amy from Disputanta, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Not a good place for a single woman to stay.

“When I checked in and went to my room, there was someone in it and the door was open. The desk clerk said oh well they are not supposed to be in there. There were construction worker hanging out all over and I felt very scared.”

Feb 13, 2008 by Juanita from Roanoke, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[5]

• Clean.
• Only one bed avail in room, there were two adults and one child.

“Hotel is excellent for a single traveler, however I was not traveling alone and the room was not comfortable for two adults and once child.”

Jan 28, 2008 by Tennyson from Williamsburg, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• If I were interested in a lengthy stay, the kitchen facilities would be desirable.
• Thermostat control on heater/air conditioner did not work.

“The Extended Stay motel was clean and reasonably convenient, with a friendly front desk person. But the room was very basic for the traveler: tiny television, cigarette burn holes in blanket and bedspread, inoperative thermostat, and no shampoo in room (the latter a motel policy). I would have been satisfied if the motel was listed as economy/1-star, but 2-star is not appropriate.”

Jan 21, 2008 by Tony from Atlanta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• None.

“Does not stock toilet items in the bathroom.”

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Amenities at Extended Stay America Roanoke Airport, Roanoke

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable