Quality Inn and Suites

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User Reviews for Quality Inn and Suites, Morgantown

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Sep 4, 2008 by Christina from Lancaster, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[5]

• Nothing.
• Shower & bath was dirty and water would not drain. We slept for a couple hours and headed out. We were on our way to Washington DC.

“Definitely would not recommend to anyone! It was not clean and the water did not work or drain properly.”

Aug 18, 2008 by Tom from Hillsborough, NJ
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[9]

• Hotel staff tried to help me.
• Requested a non-smoking room, but the room wreaked of smoke.

“Good location, staff was professional & tried to assist with our room problem. When I request a particular type of room, I fully expect to get that room particularly when I we arrived shortly after the posted check-in time. Our room stunk/wreaked of smoke, making it quite uncomfortable for my wife & me, both non-smokers.”

Aug 1, 2007 by Suzanne from Shenandoah, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• The swimming pool.
• Ice machines and soda machines not working properly.

“The stay was ok, and we expected what we went up on for a 2-star hotel. But couldn't believe the ice machines were down and you had to go to the front office to get ice.”

May 16, 2007 by Barb from Erie, PA
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[5]

• The location was convenient for the purpose we were there for.
• The staff was not at all accommodating; I was charged $82.40 on my credit card for no reason. And they gave us a hard time when checking in. Not good.

“I would not recommend this hotel to anyone in the future. We had a very hard time checking in and the staff was not at all easy to work with. Also, I could not locate an ice machine anywhere in our building, although we were given an ice bucket for our room. If there was an ice machine, it was not easily located. The room was reasonably clean and the hotel was not hard to locate. It was conveniently located to where we were going. That's about all I can say.”

Aug 8, 2006 by Brian from Lemmon, SD
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• The check in clerk was very friendly and helpful.
• The stairs to the second level are narrow and unsafe.

“This hotel has a good location; however the cleanliness and user friendly aspect is below expectations. Also, the stated pool hours are not correct and very misleading.”

1 of 1 people found this review helpful.