Westin Convention Center Pittsburgh [Pittsburgh, PA]- Hotel Reviews - MyTravelGuide.com


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Westin Convention Center Pittsburgh 4-star

1000 Penn Avenue, Pittsburgh, PA

Located in the heart of the city's business and cultural districts, The Westin Convention Center Pittsburgh is adjacent to the new David L.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Westin Convention Center Pittsburgh, Pittsburgh

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 835 user ratings

Jan 5, 2010 by Chris from Germantown,OH
Overall Rating: 10 Overall user rating

  • Best bed ever.
  • Nothing.

“Great beds, softest bath towels I have ever seen at a hotel, flat screen TV, great city location and view.”

Jan 5, 2010 by Kristy from South Park,PA
Overall Rating: 10 Overall user rating

  • The room was great, and the view was fantastic.

“This hotel was very clean and the room was very nice. It had a ton of dining options within the hotel and within walking distance.”

Jan 4, 2010 by Veronica from Coraopolis,PA
Overall Rating: 9 Overall user rating

  • Atmosphere.
  • Bathroom wasn't as luxurious as described.

“The room itself was very nice. The free wireless internet is a bonus. The bathroom could have been nicer. They boast a comfortable bathroom, but I didn't see any difference from other hotels I've stayed in.”

Dec 31, 2009 by Jill from Lewis Center,OH
Overall Rating: 8 Overall user rating

  • The location is excellent for the Pittsburgh area.
  • The quality of the room service food was poor.

“The hotel was very clean and the staff was very helpful. The valet parking is nice, but very expensive. The rooms were very clean, a bit small from what i am used to at this chain, but the views of the city were amazing. I would definitely stay here again.”

Dec 31, 2009 by Paul from Mifflinburg,PA
Overall Rating: 7 Overall user rating

  • Tub drain was clogged.

“It was a nice hotel, nothing special though. The food there was really expensive, $15.00 for an instant egg breakfast buffet. In the hotel restaurant, there was no entree under $25. Also $44 to park for 2 days seems a bit high. I know it was in the city and maybe thats normal but it seems high.”

Oct 20, 2009 by Elsa from Washington,DC
Overall user rating

  • Free shuttle was great.
  • No atmosphere at all.

“Good if going to a meeting at the convention center. The free shuttle was fine - we used it one way and the driver was friendly. The service was quite mixed - some people were friendly and helpful and others were just the opposite.”

Oct 20, 2009 by Km Eversole from Hilltown,PA
Overall Rating: 10 Overall user rating

  • The hotel was very clean and elegant. The price to stay as a result of Priceline made it a very enjoyable stay.
  • The cost for in house movies and/or TV shows was too high.

“The hotel provided an excellent location to where I needed to be for the weekend. The hotel also provided all of the amenities that I needed.”

Oct 19, 2009 by Jeff from Pittsburgh
Overall Rating: 1 Overall user rating
Cleanliness:[5] • Staff:[1] • Location:[5]

  • Nothing.
  • Everything.

“The hotel employees are very rude and not helpful at all. The valet parking is congested and there is no organization. The only nice employee was the bellhop inside. The room is average and the only convince is that it is attached to the convention center. Trust me, it is not wort it. Not only was the manager not willing to admit fault, when I received the bill I signed it for one amount and a larger amount was charged to me.”

Sep 10, 2009 by Jen from Duncansville,PA
Overall Rating: 8 Overall user rating

  • Close to PNC Park, which is what we were looking for.
  • We thought it would've been a bit more updated.

“The hotel was perfect for what we were looking for. The only drawback for us, was there weren't many restaurants within walking distance suitable for a family.”

Sep 9, 2009 by Michael from Elyria,OH
Overall Rating: 9 Overall user rating

  • Great location very close to a lot of sights and sounds.
  • Pool was way too shallow.

“Overall the hotel was nice. Very comfortable amenities and great staff. The pool was only 3 feet deep which bummed me out. All in all a very nice hotel.”

Sep 9, 2009 by Dave from Wilmington,DE
Overall Rating: 10 Overall user rating

  • Comfortable rooms and friendly staff.

“This is a very comfortable hotel and located right next to the convention center. Even if you're not attending a convention, the hotel is not that far from other city attractions. The rooms were very spacious and the staff was very friendly.”

Aug 13, 2009 by Andrew from Conshohocken,PA
Overall Rating: 4 Overall user rating

  • Restaurant on site.
  • Lack of cleanliness in room.

“Lobby and public area was nice. Location was decent. Rooms were old and dirty - mold in bathroom, carpet had been cut and fold had not been secured down, white bedding comforter had dirt marks on it, white shower curtain had dirt stains.”

Aug 5, 2009 by MichaeL from Gaithersburg,MD
Overall Rating: 9 Overall user rating

  • The location of the hotel, with respect to downtown Pittsburgh is excellent.
  • The shuttle service, provided, was not very useful to us.

“The Westin is a good value at Priceline prices. The hotel staff was very friendly and helpful. The location of the Westin is great for walking to most downtown locations.”

May 17, 2009 by Tanner from Dallas,TX
Overall Rating: 7 Overall user rating

  • Double shower head.
  • There was no queen beds.

“Hotel is well located with easy access to downtown Pittsburgh. I was disappointed, it was the highest star hotel, yet at the front desk, they said there were no queen beds. My next indicator that it's not a high end hotel, was that when I went to the lobby and asked for an umbrella, they didn't have any. This is a great business hotel especially for the price. The sheets were clean. The low-speed WiFi internet was fine for occasional access, but the reality is that you need to the high-speed direct connection if you are going to vpn into the office. For my business, I would return.”

Mar 24, 2009 by Melissa from Baraboo,WI
Overall Rating: 9 Overall user rating

  • All of the staff was fantastic and friendly.
  • Twenty dollar parking which
    I did not end up using.

“This hotel was fantastic. The room was clean and really comfortable and the hotel staff could not have been more friendly and helpful.”

Mar 5, 2009 by Rosanne from Greensburg,PA
Overall Rating: 9 Overall user rating

  • Excellent staff.
  • I would not say that there was anything I did not like. I would have been very disappointed.

“I would stay here again.”

Oct 8, 2008 by john
Overall Rating: 9 Overall user rating

  • Location to downtown.

“Second visit; nice staff and great location.”

Sep 10, 2008 by Doreen from Waterford, PA
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location was perfect, the staff was excellent, the bar/restaurant was really fun.
  • I was disappointed in the room itself, for the price I thought it would be more luxurious.

“All in all, it was a great experience. the hotel staff was so nice, I think we enjoyed them the most. I was not that thrilled with the room, it was comfortable, but the furnishings left a lot to be desired. I did not feel like lounging in that room. Also, a decent iron and ironing board would have been nice, the one I had was terrible. The bathroom, while neat and clean, was not in scale with the cost of the room, again, I thought it should have been more luxurious.”

Sep 4, 2008 by Grayson from Silver Spring, MD
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Every staff member we encountered was friendly and helpful: front desk, concierge, bell hop, shuttle driver, even valet!
  • Though convenient, not the prettiest area of town - should improve when nearby construction is complete.

“Friendly, efficient staff. Very good customer service. Clean and attractive.”

Aug 29, 2008 by Jenny from Altoona, PA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean rooms and very friendly workers.
  • Had to pay for parking.

“I really liked this hotel very clean and comfortable. It is in walking distant to many attractions. Very friendly staff too. Only thing I did not like was having to pay to park in the parking garage.”

Amenities at Westin Convention Center Pittsburgh, Pittsburgh

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services

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