Westin Convention Center Pittsburgh

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User Reviews for Westin Convention Center Pittsburgh, Pittsburgh

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Oct 20, 2009 by Elsa from Washington,DC

• Free shuttle was great.
• No atmosphere at all.

“Good if going to a meeting at the convention center. The free shuttle was fine - we used it one way and the driver was friendly. The service was quite mixed - some people were friendly and helpful and others were just the opposite.”

Oct 20, 2009 by Km Eversole from Hilltown,PA
Overall Rating: 10

• The hotel was very clean and elegant. The price to stay as a result of Priceline made it a very enjoyable stay.
• The cost for in house movies and/or TV shows was too high.

“The hotel provided an excellent location to where I needed to be for the weekend. The hotel also provided all of the amenities that I needed.”

Sep 9, 2009 by Michael from Elyria,OH
Overall Rating: 9

• Great location very close to a lot of sights and sounds.
• Pool was way too shallow.

“Overall the hotel was nice. Very comfortable amenities and great staff. The pool was only 3 feet deep which bummed me out. All in all a very nice hotel.”

May 17, 2009 by Tanner from Dallas,TX
Overall Rating: 7

• Double shower head.
• There was no queen beds.

“Hotel is well located with easy access to downtown Pittsburgh. I was disappointed, it was the highest star hotel, yet at the front desk, they said there were no queen beds. My next indicator that it's not a high end hotel, was that when I went to the lobby and asked for an umbrella, they didn't have any. This is a great business hotel especially for the price. The sheets were clean. The low-speed WiFi internet was fine for occasional access, but the reality is that you need to the high-speed direct connection if you are going to vpn into the office. For my business, I would return.”

Mar 24, 2009 by Melissa from Baraboo,WI
Overall Rating: 9

• All of the staff was fantastic and friendly.
• Twenty dollar parking which
  I did not end up using.

“This hotel was fantastic. The room was clean and really comfortable and the hotel staff could not have been more friendly and helpful.”

Mar 5, 2009 by Rosanne from Greensburg,PA
Overall Rating: 9

• Excellent staff.
• I would not say that there was anything I did not like. I would have been very disappointed.

“I would stay here again.”

Oct 8, 2008 by john
Overall Rating: 9

• Location to downtown.

“Second visit; nice staff and great location.”

Sep 10, 2008 by Doreen from Waterford, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect, the staff was excellent, the bar/restaurant was really fun.
• I was disappointed in the room itself, for the price I thought it would be more luxurious.

“All in all, it was a great experience. the hotel staff was so nice, I think we enjoyed them the most. I was not that thrilled with the room, it was comfortable, but the furnishings left a lot to be desired. I did not feel like lounging in that room. Also, a decent iron and ironing board would have been nice, the one I had was terrible. The bathroom, while neat and clean, was not in scale with the cost of the room, again, I thought it should have been more luxurious.”

Sep 4, 2008 by Grayson from Silver Spring, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Every staff member we encountered was friendly and helpful: front desk, concierge, bell hop, shuttle driver, even valet!
• Though convenient, not the prettiest area of town - should improve when nearby construction is complete.

“Friendly, efficient staff. Very good customer service. Clean and attractive.”

Aug 29, 2008 by Jenny from Altoona, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms and very friendly workers.
• Had to pay for parking.

“I really liked this hotel very clean and comfortable. It is in walking distant to many attractions. Very friendly staff too. Only thing I did not like was having to pay to park in the parking garage.”

Aug 18, 2008 by Marge from North Chili, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[8]

• Location, pleasant bellmen.
• Room assignment, no continental breakfast.

“Very disappointed - room with two twins, hotel not able or willing to change, marginal front desk and housekeeping staff, fee for fitness center, pro-location.”

Aug 11, 2008 by John from Valencia, PA
Overall Rating: 4
Cleanliness:[1] • Staff:[5] • Location:[6]

• Nice lobby. Front desk personnel friendly for the most part.
• Old dirty chewing gum on the bathroom floor. Remote control broken, had new one sent up, broken also.

“The rooms seemed out of date especially for a supposedly 4 star hotel. Rooms very sparse with no character. Had a view of a construction project - like that commercial.”

Aug 9, 2008 by Kevin from Strongsville, OH
Overall Rating: 3
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location.
• Air conditioner did not work.

“Good hotel. Room needs to be more comfortable for sleeping way too hot. A/C was either set too high or did not work properly.”

Aug 7, 2008 by Alma from Erie, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The bed linens were sparkling white!
• The seafood restaurant was too pricey $200.00 for 3 adults 1 child and not very good.

“The room itself was superb. To be more specific the grout work in the sink and tub could be bleached along with the stainless mirror frame could use a polish. The restaurant was a joke I have dined at numerous sushi places and this was not at all authentic, get a real sushi chef if you are going to charge that much!”

Aug 4, 2008 by Jennifer from Blandon, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent downtown location and helpful concierge.
• Staff demanded that my son had not request an autograph from a pro baseball player who was also a guest in the hotel.

“We had a great time at the Westin Pittsburgh. Our family had never been to the city before and the staff sent us to the best places in the city for fun and good food. We walked to Heinz field and PNC park, great places for sports fans. Penn restaurant was excellent! Go Randy land!”

Jul 21, 2008 by Kate from Landenberg, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great hotel near convention center.
• Everything was good, no complaints.

“Great hotel, we will definitely stay there again.”

Jul 17, 2008 by Ray from North Canton, OH
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[5]

• The fitness center was nice.
• The rooms were outdated. The staff was not kid-friendly.

“This hotel is not kid-friendly, and the staff seemed to look down on us because we had kids.”

Jul 17, 2008 by Susan from Powell, OH
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[8]

• Good location.
• Far below Westin standards.

“The hotel was very average in every way. Our room did not have any of the heavenly features of which Westin boasts. Our bathroom was ordinary and we were given two twin beds (I didn't even know that hotels had twin beds). Staff was not friendly or helpful. For the price and the Westin name, we were very disappointed, however, the hotel was clean and in a good location.”

Jul 16, 2008 by James from Greenfield Center, NY
Overall Rating: 4
Cleanliness:[1] • Staff:[3] • Location:[10]

• The head bellhop was incredibly helpful. The concierge was seldom on duty, but the bellhop gave us great directions and assistance three times.
• Mess in the bathroom that was not cleaned up after two complaints!

“What a disappointment! My new wife and I had planned our honeymoon around a couple of Cardinals - Pirates baseball games and were delighted that we were upgraded to a 4 star hotel. Everything went well until, at bed time, we noticed someone's beard trimmings around the hot water handle of the bathroom faucet. The next morning we stopped by the front desk to complain. They offered to move us, but it was a top floor room with a great view of PNC Park, the Alleghany River and numerous bridges, so we declined. We just asked that it be cleaned. We returned to find a made up room. We complained again in person at the front desk, as before. We were asked if we'd received the complimentary silver package. We didn't understand, but they were supposed to leave some goodies for us when they cleaned the room. There were no goodies, however. We were assured the stubble would be cleaned. We returned to get ready for the Saturday ballgame to find that the stubble wasn't cleaned but the silver package was right there next to the coffee maker! At that point, we decided to not bother with another appeal to the desk. Instead, we took pictures and will be sending them to the Westin corporate offices.”

Jun 29, 2008 by Kelly from Kenosha, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The location to downtown Pittsburgh.
• The beds and the view from our room.

“We had stayed at a competitive hotel for 2 nights prior and we much preferred that stay and would recommend that hotel over this facility.”

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Amenities at Westin Convention Center Pittsburgh, Pittsburgh

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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