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Westin Convention Center Pittsburgh 4-star

1000 Penn Avenue, Pittsburgh, PA

Located in the heart of the city's business and cultural districts, The Westin Convention Center Pittsburgh is adjacent to the new David L.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 8.5 [rate it]
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User Reviews for Westin Convention Center Pittsburgh, Pittsburgh

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 745 user ratings

Apr 22, 2008 by Amy from Charlotte, NC
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location! heavenly bed, lobby restaurant, prompt and helpful valet services & head Bellman, Mario was fabulous!
  • Our room was very noisy during the night, could hear the rooms above us clearly.

“I love this hotel for it's location, great lobby restaurant/bar and prompt friendly staff!”

Apr 17, 2008 by Mike from Dubois, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Courteous Staff.
  • Rooms outdated. Need renovation.

“Great location, with great public amenities. Rooms are old and tattered, though beds are extremely comfortable.”

Mar 26, 2008 by Deb from Cleveland, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Wonderfully comfortable beds.
  • Wasnt crazy about the water pressure in the shower and no fan in bathroom.

“I would highly recommend this hotel to all visitors to the city of Pittsburgh. The location is great and the staff is friendly. It was very affordable!”

Mar 20, 2008 by Tom from Richland, IN
Overall Rating: 3 Overall user rating
Cleanliness:[5] • Staff:[3] • Location:[8]

  • Close to Mellon arena.
  • I rented 2 rooms, the room I personally stayed in the bathroom smelled like sewer and the bathtub was stopped up. Also there was no parking.

“The room was overpriced. The bathtub was stopped up and the bathroom smelled up sewer. The hotel was very close to the Mellon Arena. There was no parking and this is a hotel that is in the middle of the city, so where do they expect you to park? I paid enough for the rooms that I should have had a place to park my car!”

Mar 20, 2008 by Matt from Philadelphia, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location and bed.
  • Starting to look a bit shabby if you looked closely enough. Noisy clientele on my floor.

“Good location. I would go back.”

Mar 19, 2008 by Gloria from Martinsburg, PA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very convenient location & helpful staff.
  • Parking wasn't available because of a concert.

“Overall our experience was good. We did however have to park 2 blocks away and walk to the hotel because of a concert at the Mellon arena. Hotel occupants should have first choice of parking, not non-guests of the hotel.”

Mar 19, 2008 by Beth from Camp Hill, PA
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • Location was very good; we were there for the Bon Jovi concert, close to arena.
  • My sleep was interrupted all night long by noise from the hall and other rooms.

“I was there with my partner and we were hoping to get away from it all. The noise level was so loud all night long which was very disappointing so much so that relaxing was an issue. The bed was comfortable, the linens were nice. Bathroom was small.”

Mar 19, 2008 by Chrsitine from Boiling Springs, PA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[6] • Location:[9]

  • It was very nice and safe. Easy to and from parking garage.
  • Check in was not friendly or helpful for a first time visitor.

“Overall we liked our stay. The room was very nice. Cleaning staff was very helpful more so then the front desk. I loved the closeness to the Mellon arena. We would probable stay somewhere else next time only because of the cost.”

Mar 9, 2008 by Carol from Pickerington, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Westin is great, very comfortable beds, clean & quiet loved it!
  • $20.00 parking for 1 night.

“I had a great stay at the Westin. It is a perfect example of what every 4 star hotel should be. Thanks!”

Mar 8, 2008 by Dianne from Canton, OH
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Nice big room.
  • Very stark and cold decor throughout. No ambience.

“It was fine for a two night stay in Pittsburgh. We didn't need a fancy hotel with lots of amenities. Staff was great and the shuttle service was wonderful.”

Mar 7, 2008 by Regina from Meadville, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Good view from tie 25th floor.
  • Parking was $20 a night.

“The hotel was very nice, and the staff was friendly. I loved the lights and air that went off when you left the room, very green! The room service was fast, but they made a mistake on one of our salads and made a point to come up and request the incorrect salad back. That felt a little cheap and odd, were they going to serve it to someone else?”

Feb 20, 2008 by Gary from State College, PA
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[8] • Location:[7]

  • Good location friendly staff.
  • Room was ok, just ok. Not worth the price.

“The Westin Pittsburgh is in a great location in the Cultural District. Close to theaters and some great restaurants and galleries. However $20 to park your car is ridiculous. And the rooms are overpriced for what they are. (a small room that needs to be renovated. But I must say that the staff was super friendly and helpful.”

Feb 10, 2008 by Bart from Elmhurst, IL
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[4] • Location:[8]

  • Close to office.
  • Poorly cleaned room. Poor maintenance.

“My stay was tainted by two things: - My flight was canceled so I had to go a day later still had to pay for the room. Room was poorly cleaned/maintained for the star level. I expected that when I gave specific instructions to the front desk to address, the issues would be resolved but they weren't. Things like old cigarettes and someone's prescription medication waiting for me in my non-smoking room when I arrived and paint chips that were falling on me in the shower. There were probably positive things about the stay, but I couldn't overlook the negatives.”

Jan 30, 2008 by Jo from Somerset, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • The restaurant and staff.
  • We have 3 children and they would not provide a roll away bed so all three had to sleep in one double bed.

“The swimming pool was great for the kids.”

Jan 27, 2008 by Jim from Indianapolis, IN
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[10]

  • Free In room wireless Internet and free printing service at front desk.
  • Although a non smoking hotel, the room smelled strongly of smoke - either from years as a smoking room or a prior guest who broke the rules.

“Great location but the staff for a Westin was just not up to par. Hotel in general seemed "dated".”

Jan 21, 2008 by Mary B. from Edinboro, PA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Impressive lobby.
  • Parking price.

“Staffing was extremely friendly. Had convenient amenities.”

Jan 14, 2008 by Eric from Dublin, OH
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great Downtown location.
  • No coffee shop or lounge due to renovations.

“The Fish Market is an outstanding place to eat but the temporary location of the Orchard Cafe and the lack of a casual lounge was disappointing. The Hotel is a very nice facility and measures up to the star rating. Parking is convenient but no "in and out" privileges if you self park seem unaccommodating.”

Jan 3, 2008 by David from Fernandina Beach, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Westin's Heavenly Bed was just that. My wife and I did not want to get out of it.
  • Our original room had a bad odor. We complained and were given another room immediately.

“NA.”

Dec 28, 2007 by AUDREY from HARRISVILLE
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[1]

  • I most enjoyed leaving once they sopped lying and found our truck.
  • Everything except the exits.

“I think the Westin should be stripped of all its stars, and do you know the best part is leaving. I stayed there for a week and there was one time were the elevators worked, and the same trash set there everyday. We stayed in a non smoking room and there was cigarette burns on my bed cover. And by the end of the week they ended up giving us all of our money back. Well there is plenty more, but I certainly don't OW you any more of my time.”

Dec 20, 2007 by Donita from Dover, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Service, service, service.
  • Nothing!

“Excellent. Clean, beautiful rooms. Hotel staff was excellent and helpful.”

Amenities at Westin Convention Center Pittsburgh, Pittsburgh

  • 24 Hour Front Desk
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • VIP Rooms/Services
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