Omni William Penn Hotel

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User Reviews for Omni William Penn Hotel, Pittsburgh

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Oct 27, 2009 by Jen from Reading,PA
Overall Rating: 10

• Appealing location and impressive to look at.
• The room was a little smaller than I would have liked.

“Very clean, nice amenities and great location, I will definitely stay there again.”

Oct 15, 2009 by Serge from Toronto,Canada
Overall Rating: 10

• Historical luxury provides unique experience to traveler.
• Small bathroom.

“Hotel is extremely well situated - only a 15 minute walk from major Pittsburgh attractions. We were fortunate to be in a high room with view to the front. It was fantastic ! Room is spacious but bathroom small. Met our expectations of a 4-star hotel. Staff was helpful, courteous, and very friendly. Our kids had a blast.”

Oct 14, 2009 by Mike from Alexandria,VA
Overall Rating: 4

• Cigarette smoke on a non-smoking floor.

“Although I requested a non-smoking room in advance, there was a definite odor of cigarette smoke on my floor. Although my room did not smell smoky, a definite smoke smell began seeping in from the hallway as the evening wore on. When I called the front desk to inquire as to whether or not smoking was allowed on the 16th floor, I was assured it was not, though the smoke smell was obvious in the hallway.”

Oct 1, 2009 by Sally Lou from Cleveland,OH
Overall Rating: 10

• The staff treated us like kings and queens.
• Bathrooms needs remodeling.

“Highly recommend to others because of the charm, friendliness and location.”

Sep 24, 2009 by Phyllis from Bushkill,PA
Overall Rating: 10

“Beautiful, old style hotel. The room was comfortable. Beds were comfortable.”

Sep 24, 2009 by Noreen from Reading,PA
Overall Rating: 10

• Absolutely beautiful!
• Poor lighting in bathroom.

“The entire experience at this hotel is top notch.”

Sep 22, 2009 by John from Youngstown,OH
Overall Rating: 10

• The lobby was fantastic with coffee shop attached. The atmosphere had a old luxury feel with all the modern bells and whistles in a great city.
• Nothing bad to say.

“Wonderful experience.”

Sep 15, 2009 by Frank from Eighty Four,PA
Overall Rating: 10

• Starbucks in lobby.

“Oledr Hotelhwith all the class.”

Sep 12, 2009 by Stephanie from Pittsburgh,PA
Overall Rating: 8

• Beautiful, friendly staff.

“Beautiful, especially the lobby. The main restaurant was closed. Had to wait a long time for a cab, finally had to just take our car out of the garage - not sure if the valet worker could have done more for us or not. Staff overall very friendly. Room service glasses were in the hall waiting for pickup for over 24 hours, and our robes did not appear in our rooms until we returned from going out for dinner, so after we would have used them. We stayed on labor day evening, and nothing was open, including the hotel restaurant. We had to drive to a neighboring part of town to get something to eat- the concierge never figured out where we could eat aside from some Pittsburgh landmarks that were too casual (and greasy) for what we were looking for.”

Sep 11, 2009 by Joyce from Wintersville,OH
Overall Rating: 10

• Beautiful hotel, very comfortable. Within walking distance of many downtown sites.
• Room-size was somewhat small but still very comfortable.

“The hotel was elegant! We found it to be very clean and comfortable although the room was somewhat small. The staff was friendly and the concierge was very helpful. The Sunday Brunch at the Terrace Restaurant within the hotel is not to be missed.”

Sep 10, 2009 by Jeff from Ocean,NJ
Overall Rating: 9

• Clean and big rooms. Good location.
• Toilet,
  very weak flush. Hotel security not around.

“Rooms were clean and very sizeable. I would definitely stay here again. The toilet in this room was very weak. It wasn't a huge problem since we only stayed here for one night. But the maintenance guy had to come once and the toilet wasn't working by the next morning. Also there were people smoking pot on the floor. I guess nobody complained since hotel security was not around.”

Sep 3, 2009 by Rich from Altoona,PA
Overall Rating: 6

• I liked the price.
• They nickle and dime you for incidentals.

“Great location in Pittsburgh, but there are far better restaurants nearby. Also, don't use the room phone for calling long distance. We had to check on the kids and because our cell phone was dead we were charged two dollars per minute.”

Aug 31, 2009 by Peter from Waterford,VA
Overall Rating: 9

• Convenient location in downtown Pittsburgh. Good parking across the street. Very comfortable beds
• Small bathroom

“Very nice old line hotel. Location makes it very desireable.”

Aug 28, 2009 by Abbie from Greensburg,PA
Overall Rating: 6

• Bed was comfortable. Room was clean.
• Parking was $28.

“Parking was very expensive. Staff was friendly. Rooms were clean and comfortable.”

Aug 25, 2009 by Jane from Mount Joy,PA
Overall Rating: 10

• CLASSY

“This was an older hotel with first class upkeep. Everyone was friendly and helpful. We had a clean spacious room.”

Aug 21, 2009 by Philip from Wilmington,DE
Overall Rating: 10

• Very convenient to everything in downtown Pittsburgh.

“Great hotel, room was great. The street in front of the building was being redone during our stay which made parking a slight issue.”

Aug 20, 2009 by Michael from Morgantown,WV
Overall Rating: 5

• Historic.
• Not 4 star service.

“I was sent to a room that was occupied upon arrival. The occupant was upset and so was I. The hotel clerk laughed and just gave me another room. I think I along with the occupant should be upgraded or something.The room was just a room, not a 4 star hotel. Service in general was poor.”

Aug 19, 2009 by Erica from West Chester,PA
Overall Rating: 10

• Room service staff were excellent.
• Nothing.

“Wonderful stay in real luxury, lovely staff and beautifully appointed rooms.”

Aug 14, 2009 by Rich from Sprinfield,IL
Overall Rating: 9

• Close to baseball field and cheap parking right across the street.

“Met all my expectations.”

Aug 11, 2009 by Tony from Mercer,PA
Overall Rating: 9

• A beautiful historic hotel in downtown Pittsburgh, within walking distance of the Benedum and restaurants
• Swimming pool was advertised, but there was actually no pool.

“Beautiful, comfortable, historic...a great piece of Pittsburgh architecture that doubles as a great place to stay. Wonderful atmosphere, very classy, and extremely clean and well kept. It felt like we'd taken a step back in time. We would definitely stay again.”

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Amenities at Omni William Penn Hotel, Pittsburgh

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Room Service

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