Sheraton Hotel Station Square

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User Reviews for Sheraton Hotel Station Square, Pittsburgh

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Apr 14, 2008 by John from Chester, VA
Overall Rating: 8
Cleanliness:[3] • Staff:[8] • Location:[10]

• Location convenient to Downtown, transportation, restaurants.
• The bathroom was not clean on arrival. Internet Tech support lousy.

“This is a very nice hotel. The bathroom sink was spotted with toothpaste residue when we arrived. A call to the front desk corrected the issue very quickly. We loved the room and very comfortable beds. The water pressure in the bathrooms was not great and really hot water was not available. The views of the River and bridges were really nice from the room and the location is next to Station Square and convenient to the "T" station and Mt. Washington Inclines as well as lots of restaurants and the riverboats. Parking is also very convenient. Front Desk staff was excellent and very helpful.”

Mar 26, 2008 by Chris from Allen, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• The staff was amazing.
• Was not really downtown.

“Fantastic staff and the rooms are more than comfortable.”

Mar 25, 2008 by Dodie from Winston Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Friendly staff, nice beds and TV's.
• Rooms not as updated as expected, showing age.

“Overall good hotel, comfortable and very friendly and helpful staff. Rooms a little dated, but clean.”

Feb 13, 2008 by Jonathan from Ambridge, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, it was in the heart of the city.
• I liked everything about it.

“Very friendly service, good price.”

Jan 2, 2008 by Holly from Harveys Lake, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very nice and comfortable. Also we had trouble finding hotel and got great directions on the phone.
• There were other people on our floor that came back late and were very loud.

“This is a very nice hotel. Staff was very friendly. Convenient location to restaurants and close to the Mellon Arena was we saw the hockey game.”

Dec 31, 2007 by Steve from Kitchener, ON CA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[9]

• Good size room.
• A little dirty due to age and nearby train station is noisy.

“Good hotel, nice size rooms, comfortable beds. Room has started to show its age however and rug had stains, walls were dirty but overall, ok. Location was excellent, in the heart of station square. Nearby trains passing throughout the night were quite noisy and easily heard from your room. This hotel however was better than average and not being a fussy traveler with the above mentioned items, would stay there again.”

Dec 20, 2007 by Andi from Martinsburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Sheraton Station Square was beautiful! I especially loved the beds and linens. Very elegant!
• Nothing!

“I would recommend this hotel to anyone! My husband and I had a wonderful time! The rooms are huge. The hotel restaurant "Pittsburgh rare" was amazing. We had the best filet in our entire lives. Anyone would enjoy their stay at the Sheraton station square.”

Dec 9, 2007 by Rick from Reading, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The exact location we wanted and the hotel exceeded our expectations.
• Parking is $16/day.

“We were very satisfied with this hotel. We wanted to be near station square and this hotel is actually in station square. It is close to everything. The check in agent was very accommodating despite the low price paid for two rooms. The rooms were as nice as they come. Would definitely stay here again.”

Dec 6, 2007 by Cynthia from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff went over and beyond for us.

“The hotel was wonderful and definitely exceeded my expectations. Considering that is was a very busy weekend and the hotel was sold out, the staff was extremely patient and very accommodating. They fulfilled every single one our requests with a smile.”

Nov 30, 2007 by James S. from Boston, MA

Cleanliness:[9] • Staff:[8] • Location:[7]

• Location.
• Parking.

“The Sheraton is a good hotel at a good location. It has boat access to Heinz Field for football games, it's an easy drive to get into downtown, and its at the bottom of the incline. It doesn't have good parking. You have to pay extra to park, which if you use their lot is ~$16 a day.”

Nov 29, 2007 by Leeann from Middletown, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff did everything they could to accommodate our wants and needs.
• Could hear the people in the room next to us.

“Staff is great, great location, comfortable sleeping; all around great experience. Would be happy to visit again!”

Nov 19, 2007 by Ron from Warren, PA
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Super thin walls.

“Loud banging guest room doors and paper thin walls. TVs and conversations are heard from the room next door as if there were no walls! Hard to get a good nights sleep.”

Nov 17, 2007 by Tara from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly staff, good amenities, great service.

“This hotel is great whether you are familiar with Pittsburgh or visiting for the first time. It is in a great location around several restaurants and bars and is a quick ride to the south side and downtown. Great views of the city from the hotel room. Comfortable beds, free internet access.”

Nov 16, 2007 by Ronald from Westerville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, amenities and general condition were extremely good.
• Parking rates (all hourly) were gouging if you used your car at all during the evening. In essence, you had to pay twice the daily maximum.

“Very fine hotel in a great touring location. Tremendous view of the river and the skyline.”

Nov 15, 2007 by Rachel from Richmond, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful location, perfect for stealers game.
• Free breakfast would have been nice.

“We had a wonderful time at this hotel. Highly recommended. We will definitely go back. The room was very nice, with a comfortable bed. The location was superb for downtown Pittsburgh. There is so much to do in station square, and it was perfect for the Pittsburgh stealers game we attended.”

Nov 15, 2007 by Jen from Suffolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient to the stadium, early check in.
• I liked everything but the drinks at the bar.

“Fantastic for sports fans as the ferry is right outside and it will take you to Heinz field. They even allowed early check in on Sunday before the game. It was a fantastic experience. Highly recommend this Sheraton!”

Oct 28, 2007 by Stacey from Roselle Park, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location couldn't be beat.
• Parking costs are outrageous.

“I was very pleased with my stay at this hotel with the exception of the parking fees. I shouldn't have to pay (and it's not cheap) every time I leave the hotel. If you need to charge for parking, make it a daily rate and allow guests to come and go as they please. For this reason, I may not stay at the hotel again.”

Oct 11, 2007 by Michael from York, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[9]

• Location.
• Untrained & insufficient staff, bellman left me at check in to talk to his friend.

“Great location, beautiful view but loud trains on city side rooms, bell staff poorly trained, no help available for information on local interest. This hotel needs competition nearby.”

Sep 30, 2007 by Mary from Kentwood, MI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[8]

• Good location. Good service. Free shuttle service was fantastic.
• Rooms were average. Stains on the carpet that looked like blood.

“Staff was service oriented and very friendly. The free shuttle service was fantastic! They took us wherever we wanted to go and when we needed to be picked up to return to the hotel they arrived within minutes of calling them. The room was nice but somewhat average. There were stains on the carpet looked like blood. The shuttle service and the staff were the best part.”

Sep 29, 2007 by Alan from Alexnadria, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[7]

• Good TV & internet access.
• Bad parking situation  costly.

“Located in a hotspot area among restaurants - it's a short walk into the downtown business area. However, its better not to have a car as the hotel itself has no parking so using the garage nearby costs $16 overnight & there is no in & out privilege. Each exit/entry starts a new parking cycle. Much too costly for Pittsburgh. The room itself was nice w/ newer furnishings, an HD-TV & high speed internet access. The elevators could use an upgrade. A generally decent hotel values less the parking.”

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Amenities at Sheraton Hotel Station Square, Pittsburgh

24 Hour Front Desk Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable