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Hilton Pittsburgh and Towers
600 Commonwealth Place,
Pittsburgh, PA
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Average User Rating: 8.0 Cleanliness:[8.0] • Staff:[8.0] • Location:[9.0] Based on 598 user ratings |
May 7, 2008 by
Linda from Bethlehem, PA
Overall Rating: 10
Cleanliness:[8] •
Staff:[10] •
Location:[10]
“I've stayed at this hotel before. But the entrance is under construction now. Parking garage is across the street. No reduction in cost for Hilton guests. The sliding door to the bathroom was not clean on the inside. No in room refrigerators. Beds were extremely comfortable and the bed linens were so luxurious. I would stay here again. I had three rooms reserved and all 6 of us were quite satisfied.”
Apr 30, 2008 by
Melody from Silver Spring, MD
Overall Rating: 8
Cleanliness:[8] •
Staff:[8] •
Location:[8]
“I stayed in Hilton last year. I was very disappointed with the room. The bathroom was very small, old and outdated. But this time, the windows were taped up. The king-sized room was remodeled. The bathroom was still small but new and I can see downtown Pittsburgh through the windows. Overall a nice stay.”
Apr 9, 2008 by
Mary from Pittsburgh, PA
Overall Rating: 1
Cleanliness:[2] •
Staff:[2] •
Location:[2]
“Everything was under construction, rude staff, bad valet, parking too expensive, and room too small and expensive, room smelled like smoke and it was non-smoking, and room-service items were too expensive. Overall just a bad experience and stay.”
Apr 4, 2008 by
Michael from Columbus, OH
Overall Rating: 5
Cleanliness:[8] •
Staff:[3] •
Location:[8]
“I was not impressed with the Pittsburgh Hilton one bit. First off it was under renovation and we were put in a room on a floor under renovation. The bathroom in the room was very small with an odd shower design. There was no other mirror in the room at all which made it difficult to get ready for two people. The valet was slow retrieving the car, and frankly, the staff was down right rude with the exception of the door man. Would not stay here again.”
Apr 3, 2008 by
Jacki from Wilmington, DE
Overall Rating: 7
Cleanliness:[4] •
Staff:[10] •
Location:[9]
“For a Hilton, I was shocked. But I have taken into consideration the renovation status and overall I would definitely stay there again. Thank you for the opportunity to negotiate the cost of the room for the night - it was great!”
Apr 3, 2008 by
Chip from Toronto, ON CA
Overall Rating: 4
Cleanliness:[3] •
Staff:[10] •
Location:[10]
“Staff & location great, renovations annoying (dusty, etc.) - biggest worry was the noise coming through the walls from other guests.”
Apr 2, 2008 by
David from Herndon, VA
Overall Rating: 6
Cleanliness:[8] •
Staff:[7] •
Location:[9]
“This is a very fine hotel; however, it's now under construction. The room was comfortable; however, it lacked a full length mirror and any place for my wife to do her makeup other than in the bathroom.”
Apr 2, 2008 by
Jackie from Johnstown, PA
Cleanliness:[6] •
Staff:[6] •
Location:[7]
“The floor we were on had both rooms under construction and completed rooms. I would think they would close off the floors that are under construction until it is completed.”
Mar 27, 2008 by
Michael from Saratoga Springs, NY
Overall Rating: 2
Cleanliness:[2] •
Staff:[2] •
Location:[7]
“We knew that the hotel was undergoing some renovation but we were put into a room that was unfinished, missing furniture and with water leaking from the bottom of the toilet and broken heating system. It took two days to fix the heating, three days to fix the toilet; we had the room serviced on only 2 of the 5 days that we stayed there. The staff was very courteous but ultimately made poor service choices and did not follow through on promises that were made.”
Mar 26, 2008 by
Sharon
Overall Rating: 4
Cleanliness:[6] •
Staff:[3] •
Location:[6]
“The renovations make this hotel seem like a war zone. My coworkers call it the Hell-ton.”
Mar 26, 2008 by
Albert from Toronto, ON CA
Overall Rating: 3
Cleanliness:[5] •
Staff:[4] •
Location:[6]
“Hotel is under renovation which is fine but was given a room that was not completely renovated. Bathroom door not installed properly and would not close. Shower was not set up properly and water leaked all over the bathroom floor. Room was not made. Very poor experience overall. Hotel should not have been rated 3* during renovation.”
Mar 25, 2008 by
Fred from Hackettstown, NJ
Overall Rating: 6
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Nice local. Under renovation.”
Mar 12, 2008 by
William from Bensalem, PA
Overall Rating: 8
Cleanliness:[5] •
Staff:[9] •
Location:[8]
“I have stayed here before and have always loved the location and the service. I wish I had known they were doing a big remodeling project. I am sure it will be nice when they finish. Right now it is kind of dusty and messy.”
Mar 7, 2008 by
Michael from Bristol, PA
Overall Rating: 5
Cleanliness:[1] •
Staff:[10] •
Location:[2]
“Other than the major remodeling going on crews were gringing concrete floors and sanding sheetrock. One night there was a very large cloud of dust we were forced to walk through.”
Feb 29, 2008 by
Mark from St Thomas, ON CA
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[8]
“Once the renovations are complete, this will be a fabulous hotel. Unfortunately, the floor we were assigned to was under heavy construction. It was dusty, dingy and dirty looking. At least the room was in great shape.”
Feb 28, 2008 by
Desiree from Buffalo, NY
Overall Rating: 8
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“Overall, it is a very accommodating hotel with a friendly and helpful staff. I had older children with me and it was difficult to move about the room with the roll away bed that was brought in for us. It was a very tight squeeze.”
Feb 22, 2008 by
Yvonne from Alexandria, VA
Overall Rating: 7
Cleanliness:[8] •
Staff:[9] •
Location:[9]
“Good location, all staff members we encountered were friendly and helpful from the valet to the front desk & wait staff. We would stay here again and would recommend this hotel to others visiting Pittsburgh.”
Feb 20, 2008 by
Gregg from Laurel, MD
Overall Rating: 5
Cleanliness:[1] •
Staff:[9] •
Location:[8]
“Well you should renovate hotel floors one at a time and not expect people to stay on floors that are and most important the parking was terrible.”
Feb 20, 2008 by
Chris from College Park, MD
Overall Rating: 7
Cleanliness:[7] •
Staff:[8] •
Location:[10]
“The location of the Hilton is amazing and the view from our room was spectacular. This hotel is under renovation, which is clearly stated on the Hilton website. Thus, the hotel is not in the most presentable state. Once renovations are complete I am sure the guest experience will be great. Overall, we still had a good stay.”
Feb 14, 2008 by
Alan from Buffalo, NY
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The recently redone room I stayed in was done with an updated but 'subdued' decor that I felt was modern but authentic. Great job by the interior decorator. Also, new and updated electronics [flat screen TV included] really hit the mark.”
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